Hello,
As i understand it you want the whole page width to be 580px. This will be a bit hard to accomplish as all the elements in our theme depend on a fixed width. If this is changed, then all the elements will not align properly anymore. So depending on what elements you have on a page that has an altered width, you will need to adjust those elements as well using css. It will be no easy task. The theme has no setting to adjust page width so you will need custom modifications in the theme files so if you cannot do it yourself, you will have to hire a freelancer to help you on this task as we cannot offer any custom work at the moment.
Thank you!

Hello,

I’m not sure how the widget is implemented and unfortunately we cannot offer any support for plugin implementation. Sorry! You could try to add the widget in a text block and see if it gets accepted.
As for the latest dropdown, there is no setting in the theme panel for it. You can either hide it with css or remove it from the theme files: http://screencast.com/t/sQrP0v7cma5

Thank you!

Hello,
Please try to disable all plugins except visual composer, clear your cache and reset cdn if you use it. Also if you have any modifications to your logo, please check them as well and try it without modifications as well.
If the problem is still there afterwards, please provide a link top your website so we can inspect the issue.
Thank you!

Hello,

Please try to reinstall the theme via ftp: https://forum.tagdiv.com/install-via-ftp/ and make sure you try it without other plugins. Disable all of them and then install visual composer. You can also check for hosting settings. Please use this guide to see if your settings are in order: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hello,
A few changes and improvements were made in the speedbooster and we recommend updating it as well. Make sure to do a back-up of your modification. You can see it in the changelog here: http://screencast.com/t/7S3becAB
Your version will still work if you do not want to update.
Thank you!

Hello,

I have also checked your website on mobile devices and found nothing wrong. Maybe you had the jetpack mobile theme active. That usually messes things up with the mobile version of your website.
Let us know if the problem comes back and provide a screenshot if you can so we can identify the issue.

Thank you!

Hello,
Please try to disable all your plugins except visual composer, clear cache and regenerate your thumbnails using the force regenerate plugin. Normally this error appears when images are smaller than the container in the big grid but I see large images still being ‘cut’ so it could be a plugin conflict.
Let us know how it goes.
Thank you!

Hello,
You can increase the number of categories displayed from the theme files here: http://screencast.com/t/GQgwVsqLzrZH
Thank you!

Hello,
Any customization of the editor style can be done in this file: http://screencast.com/t/IEIzH59l7bF The less files are compiled in this file. You can use the editor-style.css in the child theme’s root folder and make our customization from there.
Thank you!

Hello,
Unfortunately the link you provided does not work so we cannot inspect the issue. Please provide a working link so we will understand the issue better.
Thank you!

Hello,
You will have to access the files via ftp and use a text editor to add the line in the php files. It cannot be done through wordpress. You can update your theme to the latest version as this issue was fixed in the current version.
Thank you!

Hello,
If you want to target a specific category page you can use the category id: http://screencast.com/t/5sqbnaabaH
You can use this id to target elements on the particular category page you want:
for example on my cat page:

.category-96 .td-module-meta-info{
display:none
}

If this is not what you mean and you want to always hide the author for posts from a specific category, that cannot be done with css as a condition will be needed in the php files. You will have to edit every post template and use a php function: https://codex.wordpress.org/Function_Reference/in_category
I hope this helps.
Thank you!

• This reply was modified 10 years by Bogdan B..

Hello,
Please make sure you update the theme to the latest version and try to disable all plugins except visual composer, clear your cache and reset CDN if you use it. Plugins could interfere with the sidebars. Also check your widgets area and see if you have any widgets set to your sidebar.
Let us know how it goes.
Thank you!

Hello,
If you want to display a message on posts before the footer ad you will have to edit the post template you use and manually add the message to the code: http://screencast.com/t/plvWS5xr4KF
Thank you!

Hello,

I have checked your website and found no errors. If you did not manage to fix it in the meantime, please check your modifications to the theme files as something might have gone wrong. Please provide more details if the error is still there so we can better understand how to help.

Thank you!

Hello,

Sorry we did not manage to answer before the Christmas break.There is no option for the time in the top menu from the theme but you can change it from the files: http://screencast.com/t/lSPKZDdSy0P

Thanks.

Hello,

I have checked your product page but found nothing wrong with the formatting: http://screencast.com/t/aiJoWJVu6R
Please provide more details so we can understand how to help you.

Thank you!

Hello,
Please try to disable all plugins except visual composer, clear your cache and reset cdn if you use it. It could be a plugin conflict that is causing the sidebars to disappear. Also check if you have any spoecial characters in the sidebar you created. WP only allows standard characters. non language specific ones or symbols such as !@#$%^&. Even – or _ sometimes caused issues.
Let us know how it goes.
Thank you!

Hello,

Please note that the plugin is not tested with the theme and we cannot assure it’s functionality. Visual composer is not integrated into the theme, but rather bundled with the theme. The theme only removes a few features of the plugin which do not support theme elements (module/blocks). Visual composer can be used with a default wp theme for testing the Templatera plugin as on a WP default theme the Visual composer plugin will work in it’s default state (not modified by the theme).
As a bottom line other WPBakery plugins related to visual composer are not tested to work with our theme.

Thank you and Happy Holidays!

Hi,

As you stated above, every browser has a print option and we did not consider this to be a required feature. I will take this into note and consider adding a guide on how i could be accomplished when time allows us. Until such time, a plugin as you suggested will have to do.

Thank you!

Hello,
The top date is handled by our theme and can be changed from here: http://screencast.com/t/E3ktogUP5vYk
Thank you!

Hello,

Importing and converting custom post types into a post or setting your custom post type to use WP’s video post format functionality is a WordPress feature. The theme does not have any setting that could help in this matter.
I believe the best solution will be to set the meta field from the old theme and adjust/customize our theme so it grabs the url for video posts.
This requires theme customization and we cannot provide a quick solution for it. You can search for a solution online or hire a freelancer to help out on this task as we cannot provide any custom work at the moment.

Thank you for your understanding.

Hello,

Thank you for your suggestion, we will look into this and hopefully provide an answer/solution.

Happy Holidays!

Hi,
this is a server configuration error and is best to notify your hosting provider. You can check this topic for a godaddy server. It could work for you as well: http://www.bradshawconsulting.net/how-to-fix-web-config-error-for-wordpress-permalinks-on-godaddy/
I hope this helps.
Thank you!

Hello,
You simply need to select how the links will be displayed from this list: http://screencast.com/t/YCFatjLymA
Select any option you want and hit the save button. That should do it.
Thanks.