Hello,
Unfortunately your accordion element has different classes than the default one and uses a different css than style.css.
Please try it without plugins to avoid it getting the css from flick.css: http://screencast.com/t/kNjxugXb (not from the theme)
And another thing you can do is update your tab element because you use the depracetd version of accordion. There is a new element in the current visual composer and the deprecated ones will be eliminated from the next version.
The code i provided works with the new element which you should be using.
Also please add the code to the theme panel- custom css box not directly to the style.css because an update will rewrite this file and you will lose your customization.
I hope this helps.
Thanks.

Hi,
The code works only the difference is minimal. I increased the weight and size of the font (weight 600, size 24px) as an example: http://screencast.com/t/SEQ0NjjwExbe
Thank you!

Hello,
You can try to enable jetpack again and just disable the photon feature which is known to cause issues. Or try different settings of the plugin. Jetpack works with our theme, just not all of it’s features (it has lots of them)
Thank you!

OK, i will add this on our list as well and we will test it further.
Thank you!

Hello,
Please try to disable all your plugins except visual composer, clear your cache and purge your cdn files if you use it. The featured video option should be there.
If it still does not appear please provide more details as to what was changed so the featured video no longer showes up.
Thank you!

Hello,
In order to enable gzip compression yopu need to contact your hosting provider as the setup is different from one server to another.
The speedbooster plugin can be found in the theme files http://screencast.com/t/73Jg7eC0
You can install it from there.
The speedbooster plugin has a compatibility list of plugins it can work with. If any plugin is found the is not on that particular list, it will shut down. You can use it with other plugins though if you want by following this topic: https://forum.tagdiv.com/topic/my-slow-loading-page-with-the-latest-update/
I hope this helps.
Thanks.

Hello,
Please try to provide more details because we are scratching our heads here and cannot figure out what it is you are trying to accomplish. You used the theme background and then hidden it with display none. Then you applied background-colors and they are not appearing as well because you set another background image over them. The theme works with either an image or a color. Setting both of them is redundant.
The way to go about a background click ad is by using a background image on a particular category and then placing an URL in the background click ad section here: http://screencast.com/t/beWzRKcHH
https://forum.tagdiv.com/background-ad/
Please be more explicit so we can have an idea on how to help you.
Thanks.

Hello,
Please provide a link to your website so we can take a look. If the images are not stretched, there should not be any quality loss. The theme crops images but it does not stretch them.(Except for the background image.)
Thanks.

Hi,
The image will not display in the top container. It is a background image. If you check the stretch option http://screencast.com/t/TGt6caKLX it will fit the entire screen. Not just the top post style:
http://screencast.com/t/CDZMYuAcuXF
You just need to add a bigger image for it to be high quality.
This is the way to add a background image. The way i showed you above with the css code, an image will only be placed in the top post style container, not the background as well.
I hope this helps.
Thank you!

Hello,
There are blocks without featured images already implemented in the theme. These are block 9 and 10.
http://demo.tagdiv.com/newspaper/block-9/ and http://demo.tagdiv.com/newspaper/block-10/
You can alternatively use any other block you want just to hide all the featured images of that particular block. It is not possible to hide only certain images, but all images you can hide using this css for example on a block 4:
http://screencast.com/t/UWducKxoHBCe

.td_block_4 .td-module-thumb .entry-thumb{
display:none;
}
.td_block_4 .td_module_2 .td-module-thumb{
height:0px!important
}

I hope this helps.
Thank you!

Hello,
This problem is because of the smart list. Normally the ad should not appear at all when a smartlist is used.
Please provide wp-admin at canotact@tagdiv.com so we can take a look.
Thank you!

Hello,

You can remove the author and date with the code Catalin gave you and you can make it more specific to your big grid:
.td_block_big_grid_5 .td-module-meta-info{
display:none
}
result: http://screencast.com/t/5JFjDD1bncuL
If you want to hide the author and date accross the whole site you can disable them from here: http://screencast.com/t/zZCyr6c0

As for your background color, you can use this css:
.td_block_big_grid_5 h3{
background-color:black
}

Thank you!

Hello,

IU am sorry you feel this way, I did not mean to be dismissive. I just pointed out that our theme was designed to work with adsense and we have not tested adspeed ads. Adsense is the only ad structure that our theme can display if it is inserted directly in the ad spots in the theme panel. If your ad does not have the standard adsense structure:
<script async src=”//pagead2.googlesyndication.com/pagead/js/adsbygoogle.js”></script>
<!– ****- 250×250 –>
<ins class=”adsbygoogle”
style=”display:inline-block;width:728px;height:90px”
data-ad-client=”ca-pub-********”
data-ad-slot=”***********”></ins>
<script>
(adsbygoogle = window.adsbygoogle || []).push({});
</script>
then the theme will display the code on the front end unmodified. I thought this was the case for you as well.
You can try the other ads method and see if the ad displays the same.
There was indeed a problem with inline ads in older version of our theme and it is possible the same issue affects you as I see you use version 6.3 of our theme.
If the ‘other ads’ method does not work, please update the theme to the latest version 6.6 using this tutorial: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let us know if the problem is still there afterwards.

Thank you for your message.

Hello,
Please try to disable all your plugins except visual composer to rule out a plugin conflict. Also clear your cace and purge CDN files if you use it. You can also try to regenerate your thumbnails using force the regenerate plugin.
Let us know how it goes.
Thank you.

Hello,
The documentation was changed along with the update (one day late we admit it :D): https://forum.tagdiv.com/practical-example-how-to-add-a-new-block-and-module/ – http://screencast.com/t/8Wr57w7mZ
We will update the classes as well as soon as possible.
Thank you!

• This reply was modified 10 years by Bogdan B..

Hello,
This issue has been answered before here on the forum on a few different topics. Please reference this one to see how to fix the issue: https://forum.tagdiv.com/topic/chinese-symbols-in-place-of-social-media-icon/
or https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
Thank you!

Hello,
Please provide a link to your website so we can inspect it. The height is given by the logo. It can be reduced with custom CSS. If you reduce the space, the mega menu will overlap your logo.
Thank you!

I am sorry you feel this way Sharozdawa, we do try to help out as much as we can but unfortunately we are a small team and the support was overwhelming these paste 3 days. Now it is lighter and we can answer faster. We already replied your other topic yesterday. Please consider the time zone as well. We are in GMT+2 here. I think the support of our users confirms we do not try to fool people.
Thank you for your understanding!

Hello,
If you want to redirect the link to the posts, you can use a plugin for it that creates 301 redirects. We cannot make a recommendation as they are not tested but redirect plugins should work with our theme. Try a few of them out and see which one works. Just do a search in the plugins section for redirect or 301.
Thank you!

Hello,
Our theme was designed to work with adsense. If you do not use adsense, other ads require certain div tags to be used. Please follow this tutorial to see how it can be done: https://forum.tagdiv.com/using-other-ads/
Thank you!

Hello,
I see you use header style 8. You can simply assign a header ad from the theme panel and get the result you want:
http://screencast.com/t/EWxerHF9pX
Thank you!

Hello,
We have note tested custom post types created with LearnDash.We cannot assure it’s functionality or compatibility with our theme. You can try to create a CPT using the method provided by our theme: https://forum.tagdiv.com/custom-post-type-support/ and see if the sidebar behaves the same way.
If you still want to use the plugin maybe you can find a solution online or contact the plugin developer to see if more people had this problem.
Let us know how it goes.
Thank you!

Hi George,
1)
.quicklinks{
padding-top:10px!important;
}

2)
#wpadminbar *{
font: 500 14px/32px "Open Sans",sans-serif!important;
}

3)The search option was not meant to work in the back-end when writing posts.

4) It cannot be done through css. You will have to edit the plugin files to change the order of the list. It will not be so easy as they are different containers.

Hello Rhonda,
Facebook changed a few things in their code that broke our social counter (facebook option). The twitter button should work as expected. Simply refresh it. Change the id to another one (cocacola for example) and see if the counter picks up the followers.
For the facebook option we are working on a fix as we speak. Until we get it done, you can maybe use another version of the plugin which worked for some people: http://cdn.tagdiv.com/wp-content/uploads/2015/12/td-social-counter.zip
Remove your current social counter and install this one.
Thank you!

Hello,

The code above was a workaround. But if you have access to the iframe code (and you do), you can edit it and remove the fixed width. This is what causes the responsiveness to be broken.
Simply change the width from 640 to 100% and that should do it.

<iframe src = "http://player.streamshow.it/embed/esperiatv.php?height=360&width=100%" width = "100%" height = "362" frameborder = "0" = marginwidth "0 "marginheight =" 0 "scrolling =" no "seamless =" "allowfullscreen =" allowfullscreen "</iframe>

Thank you!