Hi,
The apostrophe are getting on our nerves too. Luckily we use a software for coding in php as you may have seen in our screenshots, and it highlights syntax errors such as the apostrophe. It usually happens when copying a piece of code.
Glad you figured it out.
Hello,
Unfortunately due to facebook changes we have many reports of issues. You can try to update the theme to the latest version as many improvements were made.
Please set the OG tag from the SEO Yoast plugin as Chris suggested and check sharing again.
Let us know if the problem is still there after.
Thank you!
Hello,
Unfortunately the code was changed since that version of the theme. I think you are reffering to this topic: https://forum.tagdiv.com/topic/co-authors-guest-author-and-author-link/#post-14146. The theme had 2 major updates since then. The code was changed and that method does not apply anymore. Plus it was made for newspaper. Newsmag is a different theme.
Thank you!
Hello,
Unfortunately we only recommend the use of a 3 column layout. 4 columns create issues with our theme.
https://forum.tagdiv.com/how-to-use-visual-composer/
Please use just the 3 column layout. Any other layout represents custom work which we cannot guarantee to work.
Thank you!
Glad you solved it.
Hello,
Please update your theme to the latest version usaing this tutorial: https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, as Chris suggests (thank you Chris) update your plugins: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/. Remove the current version and install the new version which comes with the theme.
Let us know how it goes.
Thanks
Hi,
You could try that although i cannot say for sure if it will work, but you could also try to use the theme panel’s custom JS box: http://screencast.com/t/xHjh19PPA (this is how it looks in the current version 6.6)
This is the intended way of adding JS to our theme.
Thank you!
Hello,
Unfortunately i could not recreate the issue on my side as the code does not work. I see it is not only HTML, but also JS. I see it is supposed to get an iframe of the calendar. Unfortunately this type of widgets is not tested with our theme and as the code does not work on my side, i cannot make any recommendations.
Sorry for the inconvenience.
Hi,
Unfortunately for the code i provided, it grabs all the categories. As i stated above: “your problem cannot be resolved by either methods as the css one is not dynamic and the php one pulls all categories to the block.
You will need custom work to get it exactly as you wish”
Please hire a freelancer to adjust the code in order to display only primary category.
Thank you!
Hello,
The code i provided is a css code and requires no alteration of the php code. You simply put the code in the theme panel->custom css box. Or if you already updated your theme to the latest version, it’s called the ‘custom code’ tab now: http://screencast.com/t/ParnmwE4N
Thank you!
Hello,
Unfortunately the width of the site cannot be adjusted from it’s settings. It can be done with custom modifications but it will be no easy task. All the elements will have to be adjusted to fit the new width.
Thank you
Hello,
Please make sure you also update the social counter plugin. Please delete your current social counter from the plugins section of wordpress: http://screencast.com/t/dH3xHlzhHxy and then install the new social counter from the theme panel: http://screencast.com/t/bcNRjwguP
Let us know how it goes.
Thank you!
Hello,
We encountered this error before but unfortunately it can be a number of things. We have not yet found an exact cause of this error, but generally it is related to server and wordpress configuration.
Please verify that you have upload permissions on your server and also if you have restrictions for external sources.
Please contact your hosting provider and check these configurations.
It could also have been a temporary issue due to high traffic.
Try to install the demo again after checking with your host and if the problem is still there and all permissions and restrictions are ok, please send us an email at contact@tagdiv.com with your login information so we can take a look for ourselves. Please also include a link to this topic.
Thank you!
Hi,
Users roles and capabilities are controlled by WordPress and any user with proper capabilities can edit a post, even if is not the author of that post. For more details about roles and capabilities please check this link: https://codex.wordpress.org/Roles_and_Capabilities
You will maybe find this a good read to: http://wpshout.com/working-with-wordpress-user-roles-and-capabilities/
You can find the buddypress documentation here: https://codex.buddypress.org/buddypress-components-and-features/ It has quite a number of options to help you in this matter.
I hope this helps.
Thank you!
Hello,
Try with an image from another file, another image altogether. Upload one from your desktop and check the url again.
Try the issue without plugins as well to rule out a plugin conflict. Then you can check to see if you meet the newspaper requirements: https://forum.tagdiv.com/requirements-for-newspaper/
And please check the system status: http://screencast.com/t/YCirf6bqUFI Try to get all these options green by following this topic: https://forum.tagdiv.com/system-status-parameters-guide/
Let us know if the problem is still there afterwards.
Thank you!
Hello,
Please make sure you just use the visual composer version that comes with the theme. You can find it here: http://screencast.com/t/qbeQkCLp1
Any other version will cause issues.
Thank you!
replied via email: http://screencast.com/t/MVqfuZyD
Hello,
I checked your post and shared it. Again without problems: http://screencast.com/t/x0pUSda9f.
It seems that you need to hit the share button a couple of times until facebook can grab the image.
Thank you for reporting this issue, but unfortunately there is little we can do about it. When facebook gets overcrowded, issues like this can happen.
A new update for newspaper was just released and it fixes a few important issues. Please update to the newest version and see if this sharing issue still exists.
Thank you.
Hi,
Unfortunately we have not used any of this kind of plugins so we cannot make any recommendations. You will have to try a few of them out using trial and error.
Maybe one of our users can make a suggestion.
Thank you!
Hello,
Please try it without plugins. Disable all of them except visual composer to rule out a plugin conflict.You can also clear your cache and purge CDN files if you use it. Also if you use jetpack, please disable the photon feature as it is known to cause errors.
Let us know how it goes.
Thank you!
Hello,
You can follow this topic here:
https://css-tricks.com/moving-to-https-on-wordpress/
http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
You can also deactivate all your plugins and check for errors again then reactivate them.
I hope this helps
Let us know how it goes
Hello,
I have looked into the fonts and found no error. You cannot affect the same slider with the 3 different option if the layout is the same. Your current layout is a 3 column slider. The only setting that applies to it is the 3 column slider setting. If you make your row a 3 column or 2 column ,then you can edit the othe r 3 options for the font.
As for the responsiveness, this is the way visual composer handles responsiveness. We unfortunately have no control over it from the theme panel. It crops the same way at our end.
We will try to adjust this in future updates.
thank you!
Hello,
I looked into this a little bit and found some interesting results. Bare in mind that the plugin is not tested with our theme:
If the block is set to display posts as well as events, it displays the event time and on posts the post time: http://screencast.com/t/7ezlWVOuu – http://screencast.com/t/BGy1sBIjI
If it is set just to events it does not display the event time but rather the posting time: http://screencast.com/t/qoJ52Wbz
If you want to set the block to just pick up events, and get it to work you could adjust your code a little bit like so:
<?php echo tribe_get_start_date($this->post->ID, true, 'l, F jS, Y'); ?>
and remove the standard get_date code for this module: http://screencast.com/t/lGmjCLiT8d
I hope this helps.
Thank you!
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This reply was modified 10 years by
Bogdan B..
Hello,
Sorry for the delay,
The link in the background click ad section is added with JavaScript: http://screencast.com/t/rg4xpPqn29wu and unfortunately you cannot use nofollow with JS: http://stackoverflow.com/questions/26784635/window-open-add-a-rel-nofollow-attribute
Sorry for the inconvenience.
Hi,
I have checked your website again and saw that the system status parameters are not set accordingly. Please increase these parameters here: http://screencast.com/t/ZaAo4DGj using this tutorial: https://forum.tagdiv.com/system-status-parameters-guide/
Thanks.