Hello,

Please check this topic: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

Hello,

You can only add tabs in our thee using the wpbakery page builder. But it can only be used on pages. Our theme does not have any options to add tab elements on posts.

Thank you!

Hello,

Please use this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you!

Hello,

This is the default implementation of our theme for this particular header style. The logo is always in the left side if the header container is stretched: https://www.screencast.com/t/QAfMdFptbub
You have a boxed layout so you can try disabling the header stretch option from the “force full width” setting. https://www.screencast.com/t/sVZqM1mHvw
P.s. the official support forum language is English. If you want to speak Romanian with us, please contact us via email at contact@tagdiv.com

Thank you!

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

Sorry but the official tested and recommended plugin to use for a multi-lingual site is WPML. Polylang is not tested and we cannot say for sure if it will work properly or not.

Thank you!

Hello
It seems that the style.css is not getting loaded on your site.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

The only column layouts possible in our theme are provided by the tagdiv composer: https://www.screencast.com/t/RCkfKpTld
Unfortunately there is no simple way to create custom column layouts in our theme.

Thank you!

Hello,

In our theme amp plugin, the ads are different from the standard ads on non amp templates. Please check this guide: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Please use the designated amp ads for your amp templates.

Thank you!

Hello,
Please use these guides on how to make the site faster:

– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Also you can try a few user submitted solutions:

– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/

Thank you!

Hello,

We will try to make this more user friendly in future releases.

Thanks.

Hello,

Sorry but there is no official tested and recommended social login implementation for our theme. You can try one of these solutions but I cannot guarantee their functionality as there is not official implementation currently:

– https://forum.tagdiv.com/topic/where-i-can-add-a-line-of-custom-php-code-on-the-login-page/
– https://forum.tagdiv.com/topic/want-social-login-short-code-on-login-page/
– https://forum.tagdiv.com/topic/social-login-pushes-signup-button-out-of-view/

Thanks.

Hello,

Please provide a link to your site so we can inspect the logo. As for the content width, you cannot change it except buy adding a sidebar to your site. The width on posts is not adjustable for the moment. We do plan on improving this in future updates though.

Thank you!

Hello,
Sorry but w3 total cache is not tested with our theme . The tested and recommended cache plugin to use with our theme is wp super cache.
You can try this solution though:
https://www.wptherightway.org/en/debugging/wp-configphp.html
Turn CONCATENATE_SCRIPTS to on.

Thanks.

Hello,

You do not need to activate these plugins. They are bundled versions and do not come with activation codes. Please read this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!

Hello,

Sorry but I’m not sure what you mean. Please provide an example of what social icons and what user you are referring to.

Thanks.

Hello,

Our theme does have an article top ad spot, but it will not show up above the article title. It shows up below the title. If you need such an ad spot, it can only be made custom by altering the theme php files. Here is an example.
place an ad in the custom ad 1 spot and then use this code in the template file corresponding for the post style that you use:
<?php echo do_shortcode ('[td_block_ad_box spot_id="custom_ad_1"]'); ?>

https://www.screencast.com/t/jHNqq4tKuu

Thanks.

• This reply was modified 8 years by Alin [tagDiv].

I will add this to our list for future updates. Thank you!

Probably the decoding process damages the code. We have not tested decoding and encoding it again before importing the code into the theme.
The feature was meant to work simply by exporting and importing.

Thanks.

Hello,

I have tested this on my end but could not recreate it. The sidebar changes as expected: https://www.screencast.com/t/bLhJbZcSpU
Please check your cache and clear it after you make changes in the theme panel.
Also make sure you have content added to your other sidebars.

Thanks.

Hello,
1. Please remove your customization made to the ticker. There is quite a bit of code change on your end that affects the news ticker.
2. This could be a plugin conflict so please disable all plugins except the page builder and yoast, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Please check this guide: https://forum.tagdiv.com/requirements-for-newspaper/ and make sure you meet the requirements for the theme. In most cases these cause the slow-downs

Thanks.

Hello,

The import code is wrong. It should look like so: https://www.screencast.com/t/A4wfVHltX6rl
If you want to import theme settings do not decode it. Please use this guide: https://forum.tagdiv.com/import-export-theme-settings/

Thanks.

Hello,

Please check https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thanks.

I will need to inspect the back-end so please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so I can login and investigate this issue.

Thank you!