Hello,

The option above removes the date from pages exclusively. It will not remove it from post. Make sure this option is active: https://www.screencast.com/t/5wegsttaYZq5

Thanks.

Hello,

Sorry but we have not tested such a customization in our themes to change fonts based on language. Our theme has only 1 fonts section and not different ones for different languages. You can give wpml a shot and follow this topic: https://wpml.org/forums/topic/change-fonts-by-language

Thanks.

Hello,

We will be adding even cooler options in the next big version. Might as well get familiar with our new page builder because it will be worth your while soon enough. I can’t say more on this for now 🙂

Thanks.

Hello,

Different header styles and different demos provide different results in the hover effect for the main menu. City news uses the header style 2 multi-purpose header and the hover effect from here: https://www.screencast.com/t/LL0wNZXLKWs

Thank you!

Hello,

You can find the paragraph line height here: https://www.screencast.com/t/bNPhfyyEJ

Thank you!

Hello,

We have changed the FB implementation in our latest theme update which you can download from envato now. We do not use the FB keys anymore as they seem to be very problematic since the FB scandal. Please update your theme and social counter plugin.

Thanks.

Hi,

The post views will not increment in AMP. AMP loads the post or page through google and it does not register as a view on your site except if the user accesses the site directly and not through the AMP template. The theme views will not count AMP views.

Thanks.

Hello,

There was a new theme update released Friday that fixed the Facebook counter. Please update the theme using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
If you encounter problems, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

Sorry but unfortunately we did not test such a template. From what you are mentioning it seems to be an entirely different theme. You cannot have 2 themes installed at the same time unfortunately. The closest thing our theme can provide for recipes is the recipes demo: https://demo.tagdiv.com/newspaper_recipes/ but it does not have the functionality you mention unfortunately. Our theme does not offer such in depth recipe implementation.

Thanks

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

The unique articles feature will not work with pagination unfortunately. You will have to find a different sorting option and maybe use offsets if you use pagination.
Please read this guide to learn how to use the block settings: https://forum.tagdiv.com/block-settings-tutorial/

Thank you!

Hi,

You can use this tool to decode from base 64: https://www.base64decode.org/

Thanks.

Hello,

Please check this option: https://www.screencast.com/t/MYYGEn0MKRa

Thanks

Hello,

Please do not post your purchase code here. Others can see it and use it.
The code is ok. If you cannot activate, please try the manual activation: https://www.screencast.com/t/itOj6kF49P

Thanks.

Hello,

The smart list will ignore ALL article ads as the smart list is not a default ‘article’. Please use the special smart list ads from the theme ads section.

Thank you!

Hello,

Sorry but we cannot recreate this issue. The menus are always kept after updating. Usually this happens when not updating properly and not replacing the old theme but rather keeping both versions in your themes folder. We highly advise against it.

Thanks.

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Please use a ‘column text’ element and paste the code in the tiny mce editor in text mode, not in visual mode.

Thanks.

Hello,

This is because of the loading effects setting here: https://www.screencast.com/t/ZbrLJ4dFz0r
Please make sure full fade is selected and the image loading effects are turned on.

Thanks.

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

The plugins should have updated automatically along with the theme. Maybe due to particular circumstances, the plugins did not update properly. Please try to install them again from the main theme folder.

Thanks

Hello,

If you want to have a plain text logo, please remove the logo from your site and switch to headers style 9, 10 or 111 which will show the text logo.

Thanks

Hello,

If you want to remove the post date from blocks, please disable this option: https://www.screencast.com/t/MYYGEn0MKRa

Thank you!

Hello,

Please also update the theme plugins by deactivating and deleting them and installing them again from the main theme package. The theme plugins do not update along withe the theme. They have to be deleted and reinstalled.

Thanks.

Hello,

Unfortunately when moving to https you will lose the likes as the post url is different. There is no simple way to get the back. You can try a solutiuon similar to: https://really-simple-ssl.com/knowledge-base/how-to-recover-facebook-likes-after-moving-to-httpsssl/

Thanks.