Hello,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you. Also, provide the CPanel access for more investigations. Before sending us an email, make a full backup to your database.

Thanks.

Hello onpro,

Please resave the permalinks and check again the results.

Thanks.

Hello srikanth,

Please check this using only tag div composer and tag div amp plugins active and see how it goes. Deactivate the other plugins to verify.
Let us know how it goes and if the issue persists, please provide wp-admin access so we can take a closer look.
Please make a backup before.

Thanks for your understanding!

Hello imbob,

Yes, now I see the image! This white space appears because your title length is too big than the second one. If you want to avoid this white space, you should set up the title length from Excerpts to be the same for each of your titles (according to your used blocks/modules). Check the settings from here -> https://www.screencast.com/t/C2hRBpjE2JlB -> https://www.screencast.com/t/fdROwd1Vpxs Set the limit for your title length from Theme panel to be the same for the whole of your website. If you will use a long title, this will be automatic cut by your set up limit.

Thanks for your understanding!

Hello Remmo,

Here is talking about two different version of plugins -> https://wordpress.org/plugins/font-awesome-4-menus/ -> https://fontawesome.com/pro. Our theme has been tested with this one -> https://wordpress.org/plugins/font-awesome-4-menus/ and we cannot say for sure if it will work as expected with this plugin -> https://fontawesome.com/pro

Thanks for your understanding!

Hello androvi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide some useful screenshots with the error so I can identify it.

Thanks for your understanding!

Hello aaprofi,

Please check the following code from here -> https://www.screencast.com/t/QbR5jlQ10p and the result will look like this -> https://www.screencast.com/t/p8I42FQ1xyWF

Thanks for your understanding!

Hello androvi,

Make sure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and check the results. Also, re-save the permalinks and see the results.

Hope this helps and let us know how it goes!

Thanks.

Hello Remmo,

Did you have checked the useful guide regarding this case? Check here -> https://forum.tagdiv.com/how-to-add-icons-in-menu/ In that way you should use the icons at your side, using the class of them.

Thanks for your understanding!

Hello Pawan Phayel,

Please notice that the speed of your website depends on how well your site is optimized.

Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit our requirements.

Unfortunately, our theme does not have such an option to minify the style.css file and we cannot recommend any plugins with this functionality because is not tested with our theme. For minifying this file, we are using CloudFlare for our demo and works fine. If you want to read other views from our users, please check this topic -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/
Also, check all of your Ad Spots and if you have entered any suspicious code through them, remove all of them and check the results without them.

One of our top members here on the forum wrote his own optimization tutorial here:
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/ and here -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

Basically, these are the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/

Another useful guide for increasing the page speed can be found here -> https://kinsta.com/blog/google-pagespeed-insights/

Thanks for your understanding!

Hello,

Replied via email.

Thanks.

Hello imbob,

Unfortunately, I cannot access your screenshots, sorry! Provide them again so I can identify the problem.

Thanks for your understanding!

Hello,

@buddymantra should use the Single Post Views shortcode from here -> https://www.screencast.com/t/gut8rajS1Z

@yubanet you can use that version of the Child Theme because it’s okay. The change was omitted in error.

Thanks for your understanding!

Hello axehorde,

Unfortunately, at the moment, these are the default settings of our theme!

Thanks for your suggestion and message!

Hello vinayakganiger,

Please notice that the speed of your website depends on how well your site is optimized.

Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit our requirements.

Unfortunately, our theme does not have such an option to minify the style.css file and we cannot recommend any plugins with this functionality because is not tested with our theme. For minifying this file, we are using CloudFlare for our demo and works fine. If you want to read other views from our users, please check this topic -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/
Also, check all of your Ad Spots and if you have entered any suspicious code through them, remove all of them and check the results without them.

One of our top members here on the forum wrote his own optimization tutorial here:
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/ and here -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

Basically, these are the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/

Another useful guide for increasing the page speed can be found here -> https://kinsta.com/blog/google-pagespeed-insights/

Thanks for your understanding!

Hello amitminia,

You should customize that Facebook button if you want to have this functionality on your website, according to the official documentation from here -> https://developers.facebook.com/docs/plugins/like-button/ Our theme treat this case in td_module_single.php like this -> https://www.screencast.com/t/1diJmHkgyT

Thanks for your understanding!

Hello Christian81,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel access for more further investigation and also, so I can try to install the theme.

Thanks for your understanding!

Hello jonasorting,

Unfortunately, this plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected, sorry! For shortcodes rendering, you should use the Text with Title or Column Text.

Thanks for your understanding!

Hello libetto,

You should check the modules folder from here -> https://www.screencast.com/t/kAOfdwq4ygV All the CSS of the theme can be found in the style.css file of the theme.

Thanks for your understanding!

Hello Jati,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks for your understanding!

Hello netbios,

What kind of message did you have received? Provide more details and some useful screenshots so I will be able to provide a more accurate response.

Thanks for the message!

Hello fpbs,

Please check our documentation from here -> https://www.screencast.com/t/jwjFxmRuoRu and you will find the answer.

Thanks.

Hello fpbs,

Check the requirements of the theme to be increased according to our documentation, especially MBstring. Also, if the problem is still there, add the following code in .htaccess like this ->

Set up the below code in .htaccess!

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Thanks.

Hello Bangormedia,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you. Also, you should provide CPanel access for more further investigations.

Thanks.

Hello imbob,

Yes, if you will use our page builder for post pages, using the Cloud Template. Please check here -> https://forum.tagdiv.com/tagdiv-cloud-library-plugin/ Use the Single Template for your posts and notice that these can be customized with TD Composer.

Thanks for your understanding!