Hello stan1111,

Notice that each new theme’s packet has included the Child Theme inside it. You should replace your old child theme version with this new version to be sure if you are using the latest version of Child Theme. Notice that comes bundled with the latest version of the theme packet.

Thanks for your understanding!

Hello,

Thanks for your suggestion.

Hello libtetto,

Unfortunately, the theme does not have any such an option that allows you to achieve something like this, sorry! If you want to change the block/module structure, you need to edit the theme’s core files section from the code. Also, if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello Portekoi,

If you want to change the heading from module title from H3 to H2 you should edit the core file and change from there, like this -> http://screencast.com/t/BJwFFY2YLV If is not what you mean, provide more details so I will be able to provide a more accurate response.

Hope this helps!

Thank you for your understanding!

Hello imbob,

1)If you will use the TD Composer to create your pages, notice that you can use our full-width elements and also, the ROW can be stretched -> https://www.screencast.com/t/RadDU5VodwS (this is an example).
2)If you want to use two section for Sidebars, you need to use 1/4+1/2+1/4 layout configuration from here -> https://www.screencast.com/t/R2FXiwhBdJ and then, add the Widget Sidebar for the Side parts.
3)Try to add every sidebar you want using the Ad Box with TD Composer. Also, if is not what you mean, provide more details about your problem and also, provide some useful screenshots with your desired changes.

Thanks for your understanding!

Hello larevuefonciere,

Unfortunately, at the moment, the theme does not have any tested plugin in this case, sorry! You have to check another co-author plugins and check them with our theme but please notice that we cannot say for sure if it will work or not as expected, sorry! Also, if you want to add this functionality in our theme, you have to do it yourself through the code because we cannot provide custom work at the moment, sorry! If you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you!

Thanks for the message!

Hello,

Please make sure that you have respected all the theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hello Cuddlepill,

I have checked your website and the Newsletter seems working as expected, as you can see here -> https://www.screencast.com/t/IXEqNfrriuzY Where is the problem? Clear all the caches, purge CDN files and check the results.

Thanks.

Hello Zinger,

This issue might happen due to your caches or Cloudflare. Check the Cloudflare configuration to be set up according to our documentation from here -> https://forum.tagdiv.com/cloudflare-cdn/ Clear all the caches, purge CDN files and check the results.

Thanks for your understanding!

Hello axehorde,

Unfortunately, the theme does not have any such an option that allows you to do something like this regarding on Games section, sorry! Also, we do not have any recommended plugin in this case, and also, we cannot say for sure if it will work or not as expected with our theme, sorry! As you can do, for your post games is to use the Smart List functionality to display more information for your every game into a post with a pagination. You can check the functionality from here -> https://demo.tagdiv.com/newspaper/smart-list-style-1/ Check the documentation from here -> https://forum.tagdiv.com/smart-lists/

Thanks for your understanding!

Hello Pawan Phayel,

Ensure that you are using the latest version of the theme installed via FTP way, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ and check the results.

Thanks for your understanding!

Hello maxmilesrl,

Unfortunately, the theme does not have any such an option for this, sorry! If you want to move the meta info container at the top of your grid, you need to do it via such a custom CSS code. Notice that task involves doing such a custom work and we cannot provide this kind of services at the moment, sorry! Also, you can try using the Big Grid Flex and use the Layout Style of this element regarding on Meta Info settings from here -> https://www.screencast.com/t/gAAvnnHo

Thanks for your understanding!

Hello stephenduggan,

Ensure that all of the used thumbs are enabled from Theme panel -> Theme thumbs from here -> https://www.screencast.com/t/s8tTyOXK1P7

You could regenerate the thumbnails for the images used only
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
– https://www.screencast.com/t/BLmW7nID0eF
Check if the thumbnail size is enabled in the theme panel before regenerating
– https://www.screencast.com/t/EobjkbNkpBq

Thanks.

Hi,

Send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hi,

Edit that homepage template with TD Composer and remove that section from there. It is talking about News Sticker.

Thanks.

Hello youcantapme,

Please provide your website URL and some useful screenshots so we can identify the problem.

Thanks.

Hello LP,

You should use the Text with Title element and insert through it the link of a YouTube playlist like this -> https://www.screencast.com/t/GmIfgQRj and the result is here -> https://www.screencast.com/t/HA34nIEyfy8

Thanks for your understanding!

Hello Amit,

Unfortunately, the theme does not have any such an option that allows you to achieve something like this, sorry! You can try using the Big Grid elements for your category pages but please notice that you cannot target each module to display a certain sub-category, sorry!

Thanks for your understanding!

Hello kolry,

Ensure that your screen is not zoomed out -> press CTRL+0 and check the results. If the problem is still there, please send us an email at contact@tagdiv.com wit your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this conversation so we can further investigate it closer your setup page.

Thanks for your understanding!

Hello JOE,

Try to clear all the caches, purge CDN files and check the results.

Thanks.

Hello,

Please notice that the theme packet has been prepared with a 5.5.4 version of WPBackery and after few days was released a new version of the theme and that’s why we do not include that version of our theme’s packet, sorry! If you want to have the latest version of WPBackery, please send us an email at contact@tagdiv.com and request there this version.

Thanks.

Hello Gabrijel,

Did you have cleared all of your caches? Purge CDN files if you are using the CDN system and check the results.

Thanks for your understanding!

Hello Bangormedia,

Ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Probably, your PHP memory has exhausted and that’s why you cannot save anything.

Thanks for your understanding!

Hello jonathan24,

Notice that our theme has the Smart Sidebar functionality as you can read in our documentation from here -> https://forum.tagdiv.com/smart-sidebar-2/ Regarding the mobile version, we do not have any such an option for smooth scroll, sorry! At the mobile version, the Sidebar does not exist.

Thanks for your understanding!

Hello sathyavcs,

Provide your website with the complete URL so I can access it. Also, before this, try to re-save the permalinks and check the results.

Thanks for your understanding!