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Catalin
tagDiv Staff

Hello searkweather,

Unfortunately, I do not exactly understand where is the problem? If you want to use Custom Post Type, use the following documentation from here -> https://forum.tagdiv.com/custom-post-type-support-newsmag/ to create CPT.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello albertoaqui,

Make sure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and check the results. The plugin has been tested with the theme and works as expected.

Thanks for the message!

Catalin
tagDiv Staff

Hello Alejandro1,

Please keep in mind that the Speed Booster plugin works as expected, without any problems with the latest version of the theme. Try again and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello khalil,

You should edit the homepage with TD Composer as page builder and then, you have to edit the Sidebar section. Also, you can provide your website URL so I can take a closer look at it. For more information about TD Composer, please check here -> https://forum.tagdiv.com/tagdiv-composer-tutorial-2/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello gospelminds,

You should edit the theme core files and add there the PHP code or simply add only the shortcode through the single post content when you edit your posts in edit text.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello aoerem,

Unfortunately, please notice that our blocks do not contain any Ads, sorry! I do not exactly understand what you mean. You can use the TD Composer and add any element you want using the settings from our page builder. Please check here -> https://forum.tagdiv.com/tagdiv-composer-tutorial/ If is not what you mean, please provide more details so I will be able to provide more accurate response/code.

Thanks for the message!

Catalin
tagDiv Staff

Hello loano1,

Yes, it’s possible if you will use such a custom CSS area and target the specific category by ID and check the results. -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello joannaleng,

Unfortunately, another option does not exist in our theme, sorry!

Thanks.

Catalin
tagDiv Staff

Hello meri,

Provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response. Also, you should provide some useful screenshots with your desired changes so I will be able to provide a more accurate code.

Thanks for the message!

Catalin
tagDiv Staff

Hi,

Try to re-save the permalinks, clear all of your caches, re-save the permalinks and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,

You should install the theme without content! Notice that’s a simple dummy data which has been created for demo presentation. Check here -> https://forum.tagdiv.com/installing-demos/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello egadgetguru,

Do you have cleared all of your caches? Please do this, purge CDN files and check the results.

Thanks.

Catalin
tagDiv Staff

Hello terrya,

You should enable/disable the author’s name from Theme panel, Post or Block Settings. What exactly do you want to achieve? Provide more details so I will be able to provide a more accurate response. For a better understanding, you can provide some useful screenshots of the problem.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello csimply,

You should simply add a single video through a Text with Title element from TD COmposer. You should only copy/paste the video link in the editor.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello yahav,

I have inspected your source page and I have noticed that you are using an old theme version, like 8.1.1. It’s too old and deprecated theme version! Please make a full backup to your database and update the theme via FTP way, clear all the caches and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hi Mihkel,

Also, please check the Theme Thumbs section to be enabled all of your thumbnails according to your modules.blocks used by you.

Thanks for the message!

Catalin
tagDiv Staff

Hello trungnx,

Yes, that’s a good idea! Please notice that the feature will be implemented in near future updates. Please follow our changelog from Theme Forest because there you will find all of the improvements.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello pakdefense,

Please make a full backup to your database and then, update the theme to the latest version of it which is NP 8.8.2, remove all of the untested plugins and check the results. Also, you can update the theme to another sub-domain for testing and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it. Notice that’s needed to update the theme if you want to achieve better theme’s results.

Thanks for the message!

Catalin
tagDiv Staff

Hello,

The latest version of Woocommerce is 3.4.4 as you can see here -> https://www.screencast.com/t/OmiA92kqNY8 Try to update it from the theme panel, clear all the caches and check the results. There’s no needed to manually update it.

Thanks for the message!

Catalin
tagDiv Staff

Hello pakdefense,

Unfortunately, the theme does not display the bottom thumbnails from the TD Gallery, at the moment, sorry! If you want to have more features at your theme, you should do it yourself through the code because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello tippmidwest,

I have made some changes with the following FB video link from here -> https://www.facebook.com/cocacolaromania/videos/1924796920887203/ and it seems to work as expected. Try to clear all of your caches, purge CDN files and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello TechieBraj,

Unfortunately, the theme does not have any such an option for this, sorry! Notice that we do not recommend to manually increase the theme width because you can easily break the theme layout, sorry! Another alternative for your would be to use a stretch ROW into your content, using the TD Composer on your page, like this ->
For more information about this our TD Composer, please check here -> https://forum.tagdiv.com/tagdiv-composer-tutorial/ -> https://www.screencast.com/t/tiPS2ebUfO

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello abhayamohanty,

Ensure that you have active that option from Screen Options section from here -> https://www.screencast.com/t/nZGYWH76n9n and then, customize that section from here -> https://www.screencast.com/t/751UjCgP

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello joannaleng,

The most simple trick, in this case, would be to edit all of your posts which was published with your author account with another user created by you, like this -> https://www.screencast.com/t/mr6M4sUqfj0

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,

Please provide your website URL so I can take a closer look at your footer section from your homepage. This area should be visible for all of your pages! You can check our demo preview to check what your website should works.

Thanks for your understanding!

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