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Catalin
tagDiv Staff

Hi,

You have to create your logos to have the same sizes and then, load them to the header and footer logo section. Please understand that way…

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Notice that our theme has Next/Prev pagination functionality, implemented by default as you can see here -> https://www.screencast.com/t/a7xCxcGpk If you want another functionality, you should do it yourself through the code or with such a plugin.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello samdyz,

You can try using the AdRotate plugin if you want to display more floating ads inside your website.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Antonio,

In the near future update, we will include an option that allows you to add a different author template for each author. At the moment, you have a single author template for all of your authors. If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks.

Catalin
tagDiv Staff

Hello pakdefense,

Please update the theme without fear and let us know how it goes!

Thanks.

Catalin
tagDiv Staff

Hello rocketman,

If you want to have that layout for your single post pages, we recommend using the Single Post templates from Cloud Library and then, with TD Composer you can customize it as you wish. Check here the theme’s documentation -> https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello rstreng,

Please update the theme to the latest version of it. I have checked your source page and I noticed that your theme version is 8.7.5. Update it, clear all the caches and check the results.

Thanks for the message!

Catalin
tagDiv Staff

Hello juanrod2005,

Provide your website URL so I can take a closer look at it and also, so I will able to provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello widfara,

Please check the following useful guide from here -> https://docs.presscustomizr.com/article/229-fixing-errors-when-uploading-images-in-wordpress and try to fix your dedicated server error.

Thanks for the message!

Catalin
tagDiv Staff

Hello NickDeBaerdemaeker,

Unfortunately, the theme does not have any such an option. You should do it yourself through the code because this task involves doing such additional customizations and we cannot provide something like this at the moment, sorry! Usually, we recommend the developers from studio.envato.com

Thanks for your understanding!

Catalin
tagDiv Staff

Hello man,

Unfortunately, please note that this does not depend on our theme, I’m sorry! You should try using another plugin to migrate your website, like WP Duplicator plugin. Most of our users use it and it seems to work as expected.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello neoekonomi,

You should check the AMP Ads functionality from here -> https://www.screencast.com/t/EnbweXmDh

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Bonder93,

In the near future update, we will include an option that allows you to add a different author template for each author. At the moment, you have a single author template for all of your authors. If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks.

Catalin
tagDiv Staff

Hello usman,

Where is the problem? I have inspected your website but I did not saw any extra space between menu and content. Provide more details and some useful screenshots. -> https://www.screencast.com/t/ivH5Vkgv9iK0

Thanks.

Catalin
tagDiv Staff

Hello crypthis,

Do you are referring to this section? -> https://www.screencast.com/t/rhfnuzW3x4VR Notice that theme behavior could be replicated using the TagDiv Gallery or Smart List functionality for posts. Please check our documentation from here -> https://forum.tagdiv.com/smart-lists/ -> https://forum.tagdiv.com/gallery-2/ for more details.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello sibanescu,

Unfortunately, please notice that the mobile menu functionality and the theme does not have any such an option that allows you to change that behavior, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello gosiamach,

Unfortunately, this is the default theme behavior and it’s should not be fixed because that’s the browser interpretation. Try to use another browser and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello ryehillmedia2018!,

You should provide your website URL so I can take a closer look at it. Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Provide there the link to this conversation so we can quickly identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello meri,

You should use the TD Composer and customize it yourself the page layout using that page builder. For more information about this, please check the following guide from here -> https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello terrya,

You should use a category template from our Cloud Library and customize it yourself using the TD Composer and add the Author box, like this -> https://www.screencast.com/t/wOJ3a0s32

Thanks for the message!

Catalin
tagDiv Staff

Hello pocto,

5)Please provide some useful screenshots with your desired changes so I will be able to provide a more accurate response.
6)You should simply add a block into your sidebar from Widgets section and sort it by Latest Articles. Also, if you want to add the Widgets on your Sidebar from the page, you should edit it with TD Composer, Widgetized Sidebar element.
7)Unfortunately, the theme does not have any such an option that allows you to make some changes over that section from the panel. All the available settings for that section can be found here -> https://www.screencast.com/t/sgRJn7ig8T If you want to customize this area in another way notice that you should do it yourself through the code because we cannot provide support for untested plugins. Usually, we recommend the developers from studio.envato.com.
8)Sorry but please notice that’s the default functionality of our Smart Sidebar and it has been designed to works as expected, in that way. If you want to customize it you should do it yourself because we cannot provide support for untested plugins.

P.S I’m sorry that I have missed answering your other questions.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello mjehangir,

I guess that you are referring to the sub-footer. If you want to hide that section from all pages, try using the code below and place it in Theme panel -> Custom CSS area.

.td-sub-footer-container{
display:none!important;
}

Thanks for your understanding!

Catalin
tagDiv Staff

Hello pakdefense,

I have inspected your website and I saw that your shop page works as expected and also, you have updated the theme to the latest version of it and therefore the messages should not be displayed anymore.

Thanks for the message!

Catalin
tagDiv Staff

Hello wjs,

If you are using other ads, you should check the following tutorial from here -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/ because there you will find how you can create your own ads.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello haziqrahim,

Make sure that your FB account is not private and set up the Social COunter according to the following documentation from here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial/

Thanks for your understanding!

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