Hi meri,

Please provide your website URL so I can take a closer look at it. Also, before this, if you are using some untested plugins, try to disable all of them, clear all the caches and check the results.

Thanks for the message!

Hello NBak18,

If you want to affect the mobile devices, all of your custom code should have to be added in the specific area from here -> https://www.screencast.com/t/xIoyYtOiSzmh

Hope this helps!

Thanks for the message!

Hello wuchungpong,

Ensure that you are using the latest version of the theme, all of your plugins have been updated, clear all the caches and check the results. If you are using some untested plugins, try to disable all of these, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it.

Thanks for your understanding!

Hello ashokbasnetashu,

Please check here -> https://forum.tagdiv.com/topic/tagdiv-composer-error-8/ and try to do all of these steps, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks.

Hello share24,

1)Your Facebook account seems to be private or unavailable. Please try to change the FB ID to another one, clear all the caches and check the results.
2)I have inspected your source page and I saw that you have such unknown classes and some CSS code which does not come from our theme -> https://www.screencast.com/t/BxF1q8XHr Most likely, all of these comes from your untested plugins used by you. We recommend removing all of these, clear all the caches and check the results.
3)Sorry, but Amazon ads has not been tested with our theme and we cannot say for sure if it will work as expected or not.

Thanks for the message!

Hello nevrion,

Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, please try the below solution ->

Set up the below code in .htaccess!

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello rstreng,

Ensure that your Instagram plugin has been updated to the latest version of it. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page.

Thanks for your understanding!

Hello gunmano,

Yes, you should upload your custom Fonts according to our documentation, using the Custom Fonts files.

Thanks for your understanding!

Hello factografica,

Please notice that the Whatsapp icon appears only on Mobile Devices.

Thanks for your understanding!

Hello factografica,

Please notice that the Whatsapp icon appears only on Mobile Devices.

Thanks for your understanding!

Hello Tima369,

You should try using the code below and place it in Theme panel -> Custom CSS area.

.td-theme-wrap .td_mega_menu_sub_cats{
text-align: right;
}

The result is here -> https://www.screencast.com/t/UfMPOziz

Thanks.

Hello sfmonitor,

Try to use the code below and place it in Theme panel -> Custom CSS area.

.td-header-menu-wrap{
display:none;
}

Thanks.

Hello giwalola,

Unfortunately, the theme does not have this such an option for Audio Posts, sorry! Try to use such a plugin with this functionality and check the results.

Thanks for the message!

Hello usman,

Try to use the code below and place it in Theme panel -> Custom CSS area.

The code is ->

.page-id-465 .td-main-page-wrap {
padding-top: 0;
}

Thanks for the message!

Hello Bonder93,

Please provide some useful screenshots of the problem and your website URL so I will be able to provide a more accurate response.

Thanks for the message!

Hello AbrahamCinta,

Please make sure that your Social Counter has been correctly updated to the latest version of it. Clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Also, provide CPanel access for more deeper investigations.

Thanks for the message!

Hello carbono_media,

Please send us an email at contact@tagdiv.com and also, request there that files.

Thanks.

Hello ytre77,

If you want to remove that border color, you should simply change the color from Theme panel for that element, like this -> https://www.screencast.com/t/aLiFg5lP7

Thanks for the message!

Hello wildan03,

Please provide your website URL so I can take a closer look at it. Also, provide some useful screenshots of your desired changes so I will be able to provide a more accurate response.

Thanks.

Hello wjs@diema.at,

1)I have inspected your website and I saw that your header ad is just right aligned -> https://www.screencast.com/t/htO9lbpFL
2)We recommend using another header style which uses the logo in full sizes, like Header style 10. -> https://forum.tagdiv.com/header-styles/

Thanks.

Hello Iliya Stativkin,

Unfortunately, the theme does not have any such an option for it. You should try finding such a plugin for this functionality and check it how it works.

Thanks.

Hello khalil,

The latest news section at your website is part of Pagebuilder+Latest Articles+Pagination, area which cannot be edited from TD Composer. Also, the Editor Pick is part of your Footer section which also, cannot be edited by the page builder. We recommend using a default template as the page template and for the Footer section, you should use a Footer Page functionality, a page which can customize it with TD Composer.
Check our documentation from here -> https://forum.tagdiv.com/newsmag-page-templates/

Hope this helps!

Thanks for the message!

Hi,

Unfortunately, I cannot access your website! Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello meri,

Notice that you can use TD Composer for single templates if you will choose another one from Cloud Library. Please check here -> https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Thanks for your understanding!

Hi,

If you will use the Mobile Theme, notice that you can do this thing because the mobile theme has an option that allows you to add different ads than the other devices, as you can see here -> https://www.screencast.com/t/vlFdiLAeYZTj

Thanks.