Hello shailendrazade,

If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it. Please provide there your ITEM Purchase Code and the link of this conversation so we can quickly identify you.

Thanks for your understanding!

Hello conradross,

If the problem persists, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it. Also, before sending us an email, please check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Clear all the caches and check the results. Include into your email the link to this conversation so we can quickly identify you.

Let us know how it goes!

Thanks for your understanding!

Hello FMarchetti,

You should try using our TagDiv Gallery theme feature. Please check the following useful guide here -> https://forum.tagdiv.com/gallery-2/ to see how this can be set up.

Thanks for your understanding!

Hello valetauris,

Try to regenerate your thumbnails using the Force Regenerate or Regenerate Thumbnails, clear all the caches and check the results. Also, ensure that you have correctly chosen the size of your images when you load them in your website from here -> https://www.screencast.com/t/rJkadOVze

Thanks for the message!

Hello jeff2017,

For more information about our product changes during the theme updates, please check the following link -> https://themeforest.net/item/newspaper/5489609 at the changelog section. Notice that we highly recommend making a full backup at your theme before each updating.

Thanks for your understanding!

Hello A.Mason,

Unfortunately, the theme does not have any such an option for what you want. Notice that the theme behavior is set up by default to take the first text from your posts to be as Excerpts.

Thanks for the message!

Hello Ninhigan,

That date format comes from the theme core file. If you want to change it you should edit the top-menu.php and make some changes over the date section from here -> https://www.screencast.com/t/eFcszWq8m2 https://codex.wordpress.org/Formatting_Date_and_Time
If you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment.

Thanks for the message!

Hello geekykant,

You should regenerate your thumbnails using the Force Regenerate and Thumbnail Regenerate plugin. -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thanks.

Hello republicanamerican,

Sorry, but there is no setting to change the amount of time the options ‘goes back’ The theme popular 7 days goes back 7 days as the name suggests and the popular jetpack + stats module goes back just 2 days.
There is no sorting option that can go back 1 day, unfortunately.

If you need another sort of order that is not among the sorting provided by the theme, you will need coding skills to do. Here is an example:
https://forum.tagdiv.com/topic/implemented-new-sort-most-popular-among-posts-of-last-7-days/

Thank you!

Hi epickenyan,

Please keep in mind that the TD Composer does not have a scrollbar button but the items from TD Composer can be scrolled.

Thanks for your understanding!

Hello journeyofresilience,

If the problem persists, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at your setup page. Provide there the link to this conversation so we can quickly identify you. Also, you should provide your CPanel access.

Thanks for your understanding!

Hello Alejandro1,

If you want to use a bit of CSS code to change the AMP style page, please edit here -> https://www.screencast.com/t/vIUHFAbD6uRH There’s no option for custom CSS code for AMP version, sorry! You need to follow the above advice if you want to customize your AMP version.

Hope this helps!

Thanks for your understanding!

Hello nachtwache,

I guess that you are talking about this image, right? -> https://www.screencast.com/t/fYao0aD3 That behavior appears when a featured image is not set up and if you want to change this, you should edit the no-thumb folder from the path, as you can see in above image.

Thanks for the message!

Hello conradross,

I have inspected your website and I saw that you have some posts which contain some strange symbols, as you can see here -> https://www.screencast.com/t/H7LOtsuz9 Try to rename the title of those posts, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello strokemark,

Most likely, this happens due to a conflict with your website loading. Do you have injected some code through your Ad fields? Try to disable all of your untested plugins, clear all the caches and check the results. If the problem persists, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Provide there the link to this conversation so we can quickly identify you.

Thanks for your understanding!

Hello pakdefense,

I have replied to a previous topic. You should use the shortcodes in this case.

Thanks.

Hello pakdefense,

This is the documentation for this plugin. Please check here if you want to customize your shop page.
– https://docs.woocommerce.com/

Check the forum as well, there are many useful topics you can read
– https://forum.tagdiv.com/topic/how-to-display-products/

Thanks.

Hello ClaudiaDeLuca,

Please send us an email at contact@tagdiv.com with your wp-admin so we can take a closer look at it. Before this, please remove all of the untested plugins, clear all the caches and check the results. This is the first step for WordPress debugging.

Thanks for the message!

Hello Vickydhumale,

Unfortunately, please keep in mind that we do not have any bad reports in this case, until now, sorry! Also, please notice that our theme’s update does not influence the Google AdSense this might not be affected, sorry! Please contact the Google AdSense department, tell this problem request some information about this problem because they should be able to provide a more accurate response. Also, remove all of the untested plugins if you are using something like this, clear all the caches and check the results.

Thanks for your understanding!

Hello VisArtCBR,

Unfortunately, the theme does not have any such an option for Carousel, sorry! You can try using the Carousel Image element from Visual Composer as you can see here -> https://www.screencast.com/t/ZqsjiQc8ZcL Clear all the caches and check the results.

Thanks for your understanding!

Hello creativetoria,

Check the system status parameters to be highly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello journeyofresilience,

Ensure that you are using the latest version of the theme and WordPress, check the system status parameters to be correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/, remove all of the untested plugins, clear all the caches and check the results.

Thanks for your understanding!

Hello A.Mason,

All the settings for our Excerpts can be found here -> https://www.screencast.com/t/pEsK3vkTgzf Clear all the caches and check the results.

Thanks for your understanding!

Hello dk,

I have inspected your homepage and I saw that error. This error happened due because I saw that you are using an old version of Visual Composer as you can see here -> https://www.screencast.com/t/JiRU8kUQ Please update the theme and update that plugin with the version which comes bundled with our packet.

Thanks for your understanding!

Hello usman,

Provide some useful screenshots so I can identify the problem.

Thanks.