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Catalin
tagDiv Staff

Hello cstyn,

Unfortunately, this plugin has not been tested with our theme and we cannot provide support for it, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello kpople,

You should not manually add the ads for each post. Use the Article Top, Inline and Bottom functionality from here -> https://www.screencast.com/t/RSSvtn6kwz9

Thanks.

Catalin
tagDiv Staff

Hello tvfiveweb@gmail.com,

If you will check our demos you will see that we have something like here -> https://www.screencast.com/t/dJUIKP7tAo -> https://demo.tagdiv.com/newspaper_gadgets/

Hope this helps!

Thanks.

Catalin
tagDiv Staff

Hello TechieBraj,

You will not lose ant theme setting if you will make a full backup to your database before re-installing the theme. You should follow this way and check if the issue will persist. If the error is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it and also, so I will be able to provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello emirza,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Provide there the link to this topic so we can quickly identify you. Also, provide full FTP access and CPanel.

Thanks for the message!

Catalin
tagDiv Staff

Hello ananas,

Unfortunately, these customizations involve doing such a custom work and if you are not aware of it, please consider hiring a freelancer/developer to help you! All the information about our custom post type, please check here -> https://forum.tagdiv.com/custom-post-type-support/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello kotikatu,

I do not exactly understand what you want to achieve. Provide more details so I will be able to provide a more accurate response. However, if you want to split the ROW notice that you can do it from here -> https://www.screencast.com/t/huso44Ggg

Thanks for the message!

Catalin
tagDiv Staff

Hello MESOTU,

My colleague Simion answered you in the previous topic -> https://www.screencast.com/t/q4OILvZe, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello zittis,

Notice that we do not have any recommended plugin in this case and it’s possible that your plugin does not work as expected with our theme, sorry! We cannot provide support for untested plugins.

Thanks for the message!

Catalin
tagDiv Staff

Hello LenFI,

Please check our documentation from here -> https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
Notice that you can use the Widgetized Sidebar element for a Tag page and then you can load any widget you want from Widgets section.

Thanks for the message!

Catalin
tagDiv Staff

Hello TechieBraj,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Sirius Pro,

We will further investigate this problem and we try to find a solution in this case in the future.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello TechieBraj,

Notice that our theme does not have any such a certain size for header and footer images. Our recommendation is to use HD images if you want to achieve better theme results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello emirza,

Please make sure that you have respected our recommended size for your logo according to our documentation from here -> https://forum.tagdiv.com/logo-favicon/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello daveml75,

Sorry but please notice that all of these functionalities of our theme works as expected, without any problems. Please provide some useful screenshots of the problem, provide a link to your website so I can identify them. Ensure that you are using the latest version of the theme, remove all of the untested plugins and check the results.

Thanks for the message!

Catalin
tagDiv Staff

Hello kashanti,

Provide a link and some useful screenshots with the errors so I can identify them.

Thanks.

Catalin
tagDiv Staff

Hello eoryeon,

I have checked your website and it seems to work and I do not bring HTTP ERROR 500.
Notice that the 500 error is usually a server side error meaning that there is something wrong but the server couldn’t provide more information about the problem. It is a general error usually caused by configuration issues with the websites programming, PHP or system permissions.
I found here some useful information about possible reasons for this errors and a few tips in order to fix it: http://pcsupport.about.com/od/findbyerrormessage/a/500servererror.htm Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out conflicting plugins. Also, please try contacting the hosting provider, tell them this problem and they should be able to provide a more accurate response.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello baohiemdoisong,

There’s an option for it in Theme panel, Excerpts section from here -> https://www.screencast.com/t/h3TCeZPVmffs For more information about this section, you should read our useful guide from here -> https://forum.tagdiv.com/excerpts-introduction/

Thanks for the message!

Catalin
tagDiv Staff

Hi,

I have made a test on my website sub footer and it seems to work as expected, as you can see here -> https://www.screencast.com/t/siXmtwmUySei

Thanks for the message!

Catalin
tagDiv Staff
Ads - reply

Hello Kjray,

I have checked your console and I saw that you have some errors through it as you can see here -> https://www.screencast.com/t/c2gDqw51mgPC You should disable all of your untested plugins, clear all the caches and check the results. Also, check your header ad code to be a valid one in order to achieve better results. As a test, you should try to make a new install to another sub-domain for testing via FTP way and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

I have inspected your website and your featured images seems to work as expected, as you can see here -> https://www.screencast.com/t/ewsoUmXSb

Thanks.

Catalin
tagDiv Staff

Hello TechieBraj,

I suggest you make a new clean install to another sub-domain for testing, clear all the caches, update the plugins to the latest version of them and check the results. The theme install should have to be done via FTP way.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello zittis,

Sorry, but the theme does not have any such an option that allows you to do this, unfortunately! You should try using such a plugin with this functionality and check the results. You can try using the iOS Slider but this element works only with featured images of your posts.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello silvaniodc,

Ensure that your smart sidebar has been correctly setup according to our documentation from here -> https://forum.tagdiv.com/smart-sidebar-2/

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

You should use such a plugin if you want to achieve that table, as you can see here -> https://www.screencast.com/t/JMVuitI38g

Thanks.

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