Hello emmalabbe,

I suppose that you are referring to the Excerpts length, right? So, if you want to change the length of this section, you should check the Theme panel settings from here
-> https://forum.tagdiv.com/newsmag-excerpts-introduction/

Thanks.

Hi,

If you want to filter the block elements by tag you should simply choose this option from here -> https://www.screencast.com/t/6W6EF5gYJ If is not what you mean, please provide more details about your problem and what exactly you want to achieve so I will be able to provide a more accurate response.

Thanks.

Hi,

I have checked your website on my mobile (iPhone X) and the Whatsapp functionality seems to work as expected, as you can see here -> https://www.screencast.com/t/mQpcXfjIC Try to clear all of the caches and check the results.

Thanks for the message!

Hello Ramazan,

Try to reinstall the theme via FTP way, remove all of the untested plugins, clear all the caches and check the results.

Thanks for the message!

Hi,

Please update the theme to the latest version of it which is Newsmag 4.4, clear all the caches, remove all of the untested plugins and check the results. Before this, we strongly recommend making a full backup to your database to avoid losing all of your data.

Thanks for your understanding!

Hello najarfermin,

1)Unfortunately, it seems that the Widgets are not working to be translated with WPML. This thing has been added to our list of improvements for fixing but we cannot say for sure if this will be or not solved.
2)If you want to have more sidebars to your pages you should make some pages with TD Composer and add with this page builder the sidebars and from there you can choose more than options that Theme Panel.

Thanks for your understanding!

Hello tzvika770,

I have inspected your website and I did not saw any top bar there. Make sure that your theme installing has been made via FTP way, clear all the caches and check the results.

Thanks for your understanding!

Hello TiffanyFG,

Check your system status parameters and make sure that all of the requirements from here
-> https://forum.tagdiv.com/requirements-for-newspaper/ -> are accomplished by your dedicated server.

Thanks.

Hello Julia white,

You should try using the following code and place it in Theme panel -> Custom CSS area.

The code is ->

@media (max-width:767px){ .td_module_mx10{
display:none!important;
}}

The result is here -> https://www.screencast.com/t/dcWCI66OLE

Thanks for your understanding!

Hello ALM2000,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Provide there the link to this topic so we can quickly identify you. Also, provide a full FTP access and CPanel access for more further investigations.

Thanks for your understanding!

Hello cinematographe,

Sorry, but the theme does not have any such an option that allows you to add something like this in the main menu. Regarding on logo, notice that you can load any image you want and over it will be applied a link to your homepage. That’s the logo functionality. If is not what you mean, provide more details.

Thanks.

Hello swattam1005,

Try to make a new install to another subdomain for testing via FTP way and check the results. The mobile theme has been fully tested with the latest version of the theme and should works as expected.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello geekykant,

I have inspected your website and I saw that you are using the Mobile Theme plugin and the content of your page has been created with TD Composer. Notice that plugin does not recognize any shortcode of page builder and that’s why you do not bring the content of the page on mobile devices. You should create it only with HTML code which will have to be added in Mobile Editor. If you do not like this theme behavior, you should simply disable the mobile plugin and then, the theme will be automatically switched to the general responsive mode. For more information about this plugin, please check here -> https://forum.tagdiv.com/the-mobile-theme/

Thanks for your understanding!

Hi,

Maybe an option to choose the heading for each block will be implemented in the future.
At the moment only some multi-purpose elements have this option, such as the custom title element.
– https://www.screencast.com/t/Nd4AKOkbSJq

Hope this helps!

Thanks for the message!

Hi Laura,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at this section. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello febriyanlukito,

Is needed to make some deeper investigation at your setup page and that’s why I request you to provide an email with your credentials.

Thanks for your understanding!

Hello,

Replied via email.

Thanks.

Hello,

If you want to make some changes over this section you should edit the tdc_map.php and vc_single_image.php like this -> https://www.screencast.com/t/EEJFjbPaCO -> https://www.screencast.com/t/FCZwJkoj

Thanks for your understanding!

Hello karayel,

Use the code below and place it in Theme panel -> Custom CSS Area. You should use the ! important tag to give more priority to your code.

.td-sml-current-item-nr{
background-color: rgba(221,51,51,0.9)!important;
}

The result is here -> https://www.screencast.com/t/AkNcixl17

Thanks for your understanding!

Hello T2N,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Provide there the link to this topic so we can quickly identify you and your problem.

Thanks.

Hello,

Please check here -> https://forum.tagdiv.com/install-via-ftp/ because there you will find the surest and recommended way for theme installing. If is not what you mean, provide more details.

Thanks.

Hello tanose,

Most likely, the theme was not correctly installed, sorry! Please try to reinstall the theme via FTP way, according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ clear all the caches and check the results. Before this, you should check the theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Keep in mind that all of these things must be met to get well theme’s results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,

Provide your website URL so I can take a closer look at your smart list and also, so I will be able to provide a more accurate CSS code for this.

Thanks.

Hello karayel,

Please update the theme to the latest version of it via FTP way, clear all the caches and check the results. This problem has already fixed!

Thanks for the message!

Hello Lecache,

Please provide your website URL so I can take a closer look at your modal image section.

Thanks for the message!