Hello emmalabbe,
Try to regenerate your images using the Force Regenerate plugin or Thumbnails Regenerate. Clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at the single image section from your Sidebar. Provide the link to this topic so we can quickly identify you.
Thanks for the message!
Hello zdrave,
Unfortunately, the theme has not been designed to use TripAdvisor, sorry! If you want this functionality you should implement it yourself through the code and if you are not aware of the steps which are needed to take, in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work.
Thanks for your understanding!
Hello Lowcarbsmeal,
For more information about Child Theme support, please check the documentation from here
-> https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thanks.
Hello nick1968,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and some useful screenshots with the video you’re referring to so I can make some tests.
Thanks for your understanding!
Hello tollywoodfans,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page and Google Adsense section. Provide there the code for your Google Ads so I can do some tests. Also, provide there this link so we can quickly identify you.
Thanks for the message!
Hello Bizdomedia,
There’s no any option that allows you to limit the manual excerpt length, sorry! It will remain in full length.
Thanks for your understanding!
Hello tanteidee,
Try using only TD Composer shortcodes because if you are using WP Bakery and then load with TD Composer, might appear some errors. Try to recreate all of your page elements with TD Composer page builder and check the results. You can check here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
Thanks.
Hello ezsocial,
The Analitycs Code should have to be added here -> https://www.screencast.com/t/fc7l4hGXv Ensure that you are using the latest version of the theme via FTP way, clear all the caches and check the results.
Thanks.
Hello chazlight1,
Try to update the theme to the latest version of it, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it. Before this, please make a full backup to your database.
Thanks for your understanding!
Hello Nariyeb,
I have inspected your website and I saw that you are using another plugin for Social Sharing and not our plugin, why? -> https://www.screencast.com/t/KRzGqgMCza Our Social Counter plugin has been fully tested with the theme and should work as expected, without any problems.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello royeproductions,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer the Social Counter file.
Thanks for the message!
Hello,
Replied via email.
Thanks.
Hello Mauri,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it.
Thanks for your understanding!
Hi,
I need a screen and your website URL so I can take a closer look at it! This is the simple Single Element with options -> https://www.screencast.com/t/1PVNuhMtCx
Thanks.
Hello Egocefalo,
We need deeper investigations.
Thanks.
Hello TheLuckyGuy,
The code is correct and should work as expected. Try to clear all of your caches, purge CDN files and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Provide there the link to this topic so we can quickly identify you.
Thanks.
Hello thalesbrandao,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Provide there the link to this topic so we can quickly identify you. Also, provide there the CPanel access.
Thanks for the message!
Hello angelgallegos,
Resave your permalinks and try again for checking the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel access for more investigations. Before sending us the email, please try to make a new fresh install to another subdomain for testing via FTP way and see the results.
Thanks for the message!
Hello epickenyan,
We hope for fixing it in near future update, as soon as possible.
Thanks.
Hello MESOTU,
First of all, you should update the theme to the latest version of the theme which is 8.8.1. The WP Bakery 5.5 version is not yet tested with the theme but only 5.4.5 version which comes bundled with the latest version of the theme. Keep up the steps with our updates. We hope to update the WP Bakery in the future updates.
Thanks for the message!
Hello karayel,
You should use the div’s if you want to achieve good results. Please read here -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/
Thanks.
Hello Rohit Sharma,
Replied via email.
Thanks.
Hello Bizdomedia,
If you want to add a manual excerpt for each post you should do it from Post editor from here -> https://www.screencast.com/t/UGO1Hi1V
Thanks.