Hello adrian_van_hal,

Thank you for your kind words and we are happy when we see happy customers!

Thanks for your message!

Hello ankitsethi,

First of all, make sure that TD Composer is enabled from the panel and then when you create a new page, you should have a blue button with TD COmposer like this -> https://www.screencast.com/t/3DGLV9KB Install the theme via FTP way according to our documentation and please respect our theme’s requirements.

Thanks for the message!

Hello Nick,

Notice that the video will be automatically resized if you will use an iframe or video playlist. Please check our demos and there you will see the results. An example can be seen here -> https://demo.tagdiv.com/newspaper_video/ Also, if you want, you can edit your iframe and add through it what kind of video size you want.

Thanks for your understanding!

Hello anteidee,

You should provide your website URL and some useful screenshots of the problem so I will be able to provide a more accurate response. I need it so I can investigate it this case.

Thanks.

Hello balu977,

Please notice that our theme does not have any such a problem regarding on CSS file dimensions and if the theme was correctly installed via FTP way, you should not have any problems. Please make a new clean install to another subdomain for testing via FTP way, clear all the caches and check the results. First of all, ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ I have tried to access your website but no success, sorry!
Notice that we have created a more useful guide for website optimizations which can be read here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ Follow up the steps from here and try to optimize your website if is needed.

Thanks for your understanding!

Hello adempsey,

If you want to create a custom sidebar you should do it with TD Composer, using the Widgetized Sidebar element which can be customized from Widgets section from WordPress here -> https://www.screencast.com/t/DW618rQI

Thanks for your understanding!

Hi,

Please provide some useful screenshots with your problem and your website URL so I can identify it.

Thanks for the message!

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Also, provide there the FTP access and CPanel so I will be able to provide a more accurate response.

Thanks for the message!

Hi pavel,

Sorry, but I do not know what you mean and there’s no bug in our theme! Please notice that our page builder uses the double quotes which are standard, as you can see here -> https://www.screencast.com/t/B9B5K9buzmd4

Thanks for your understanding!

Hello,

Yes, you are right! This is our documentation regarding using other ads. You should use the div class for each device you want to display your ad, as it’s described here -> https://www.screencast.com/t/TGxxrOJvPFI Where is the problem?

Thanks for your understanding!

Hello ryan2d2,

Please provide your website URL.

Thanks.

Hi reflector,

This error persists? You should send us an email at contact@tagdiv.com with your log-in information (wp-admin) for any further investigations.

Thanks.

Hello Alex89,

Sorry but please notice that our theme has not been tested in this case and we cannot say for sure if it will work or not as expected with the theme, unfortunately! Also, the external images do not work with the theme but only if you will download on Media Library.

Thanks for the message!

Hello ananas,

Regarding on custom taxonomy you should check the td_util.php core files because there you will find some checks in this case -> https://www.screencast.com/t/05nBRN48rt This is not a simple task and its complex. If you want to make some deeper changes and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work.

Thanks.

Hello TheLuckyGuy,

Please provide a screenshot with your Custom CSS box so I can see that code added there.

Thanks.

Hello chazlight1,

You should try using the Jing online tool if you want to provide some useful screenshots of the error. Also, I need to receive some of these for a better understanding. Be more specific with your problem.

Thanks.

Hello paulevo,

Sorry, but the theme does not have any such an option for this. Usually, we recommend 301 Redirect plugin if you want to make some redirects.

Thanks.

Hello,

This section can be found here -> https://www.screencast.com/t/5P0gf6OBG

Thanks.

Hello balu977,

I have tried to access your website but it seems does not work, sorry! -> https://www.screencast.com/t/1coAThReet7 Contact your hosting provider and tell this problem. Regarding page speed, please check our useful guide from here -> https://forum.tagdiv.com/how-to-make-the-site-faster/

Thanks for your understanding!

Hello ppbub,

How do you want to force the sidebar? Notice that our theme has structured by columns which have width fixed and if you will force (enlarge it) you will break the website layout, sorry! Using the TD Composer, you can divide your theme width as you wish, using more columns from settings, like this -> https://www.screencast.com/t/fc832kfyG From here, notice that you can split the ROW into more columns.

Thanks.

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Provide the link to this topic so we can quickly identify you.

Thanks for the message!

Hello easyfxt,

You can try to do this but please notice that our theme does not have any such an option for it, sorry! You should try finding such plugins with this functionality and check the results.

Thanks.

Hello emmalabbe,

The Cloud Library is not a heavy plugin if you will read and understand the functionality from our documentation from here -> https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

You should use the post ID filter option from here -> https://www.screencast.com/t/bbRCzqMt

Thanks.

Hello Rohit S,

I have inspected your website and I saw this -> https://www.screencast.com/t/38galIKq2 Please provide a useful screenshot with your desired results and what exactly you want to achieve.

Thanks.

Hello karadag,

Increase the system status parameters according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Hope this helps and let us know how it goes!

Thanks for the message!