Hello emmalabbe,

I have inspected your image loaded into your image box but it does not seem to be a right image, as you can see here -> https://www.screencast.com/t/xQ022wNfNUK Try to load another image and check the results. -> https://www.screencast.com/t/1wkbHiED4B
I have checked this element to my website and it seems to work without any problems.

Hope this helps and let us know how it goes!

Thanks.

Hello webmaze,

Before using the Revolution Slider, you should read our documentation from here -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/ -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ -> https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
This plugin was tested with the theme core files and should works as expected if it will be correctly setup with the theme.

Thanks.

Hello Yogi360,

Check all the system status parameters and increase them according to the following documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello kpople,

Try to make a new clean install to another subdomain for testing via FTP way, clear all the caches, remove all of the untested plugins if you are using something like this, use only required plugins and check the results. Try to disable the Speed Booster and check the website with this plugin in a deactivated mode.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello CreepyRavioli,

Please provide your website URL so I can test it and also, so I will be able to provide a more accurate response. Provide some screens with the error.

Thanks.

Hi,

Please check our theme’s requirements from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Thanks.

Hello Ikeeneje,

-all of these names can be changed from WordPress, Categories, like this -> https://www.screencast.com/t/Hsg0Si2IQO;
-from the same section in the panel you can create your own categories;
-the logo section from where you can add/remove is here -> https://www.screencast.com/t/Qq1KHyM6yF3

Thanks.

Hey Laura,

For the first request, notice that demo uses as page template – page builder + latest pagination + latest articles. Please check here -> https://forum.tagdiv.com/page-templates-2/
This demo has own layout create by default from our team. So, if you want to have the exact theme layout, you should install that demo. For more information about social counter styles, please check here -> https://forum.tagdiv.com/social-counter-styles-on-newspaper/

Thanks for the message!

Hello josinc,

If you want to display the date for your Block 15, you should edit the td_module_mx4.php and add the following snippet of the code here -> https://www.screencast.com/t/SVukoRDOz

If you want to display the category tags for your Block 16, you should turn on the settings from Theme panel for module mx7 from here -> https://www.screencast.com/t/CbJKqSrI

The results can be seen here -> https://www.screencast.com/t/wYvwOWZvOU88

Thanks for your understanding!

Hello Bizdomedia,

All of the available settings for Excerpts can be found in our Theme panel here -> https://www.screencast.com/t/MLXndy5tmox

Thanks for the message!

Hello Rok111,

Their response is rather strange, sorry! Please notice that our theme requirements are here -> https://forum.tagdiv.com/requirements-for-newspaper/ If that hosting provider cannot satisfy them, we will give your money back but I doubt this. Please notice that many of our clients are working with this type of dedicated server and they do not have any problems.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello ppbub,

Yes, if you want to follow this way, you should create post templates for each and every post you want to have a different layout.

Thanks for your understanding!

Hello kotikatu,

Sorry, but please notice that plugin has not been tested with the theme and therefore, we cannot provide any support for it.

Thanks for your understanding!

Hello ppbub,

Yes, it’s possible if you will create it from TagDiv Cloud Library. Please check here -> https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Thanks for the message!

Hi,

Please update the theme to the latest version of it which is 8.8.1. I saw that you are using an old theme version and this could be a reason for your issues. Update it via FTP way, remove all of the untested plugins, clear all the caches and check the results.

Thanks for the message!

Hello,

Please read here -> https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Thanks.

Hello Mauri,

I have made some tested on my website and the sticky logo on Affix works as expected, as you can see here -> https://www.screencast.com/t/cNMkUbWqq8 Try to make a new install to another subdomain for testing, update all the required plugins, clear all the caches and check the results. I saw that all of your code is minified which can cause some problems with the theme. Use default theme settings and check the results.

Hope this helps!

Thanks for the message!

Hello Julia,

If you want to add a custom class to your menu items, notice that you should add it here -> https://www.screencast.com/t/QqhKUTvpD

Thanks.

Hello NT,

I have made some tests on my side and everything seems to work as expected. Please try to make a new install to another subdomain for testing with a clean install, update all the required plugins and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Alberto Guccione,

Ensure that you are using the latest version of the theme installed via FTP way, update all the plugins, clear all the caches and check the results. If the problem is still there, provide your website URL so I can investigate it closer.

Thanks.

Hello tollywoodfans,

Sorry but please notice that our theme does not have any such an option that allows you to customize any default template, unfortunately! You should create your own template from scratch, using a Blanck template from TagDiv Cloud Library because this is the right way.

Thanks for the message!

Hello crazydiver,

Notice that our theme has two possibilities to be displayed on mobile. The default one is General Responsive Mobile and with Mobile Theme plugin. The first one will display the exact layout from the desktop in responsiveness mode and the second one, Mobile Theme will display a certain layout for mobile as you can see in our documentation from here -> https://forum.tagdiv.com/the-mobile-theme/ -> https://www.screencast.com/t/yzdjJUZ4W If you want to change something like this from here you can do it from the code. Also, if you will choose the first way, it’s enough to set up your blocks with your desired filter and the mobile responsiveness will display the same results but on mobile.

Thanks for the message!

Hello MESOTU,

Please provide your website URL so I can take a closer look at it.

Thanks.

Hello,

I have made some tests on my side and this issue does not appear. Everything seems to work as expected. Most likely, the problems come from your website and I suggest you create a new subdomain for testing and install the theme via FTP way and then, check the results.

Thanks.

Hi,

Please follow the next useful topic from here -> https://forum.tagdiv.com/topic/getting-an-bindviewsmodelswrappers-in-tagdiv-composer/

Thanks.