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Catalin
tagDiv Staff

Hello jp11123,

You should try the pagebuilder+latest articles+pagination as page template. Please check more details at our documentation from here -> https://forum.tagdiv.com/page-templates-2/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,

Notice that Wordfence plugin has not been tested with our theme and we cannot say for sure if it will work or not as expected with the theme, sorry! Most of our users use it and they were pleased with its functionality. Also, ensure that your theme has been fully installed via FTP way because this is the surest method in this case.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Imran,

Unfortunately, the theme does not have any such an option that allows you to change the headings for your category title for a specific category, sorry! If you want to do this you should implement it yourself through the code because this task involves doing such additional customizations and we cannot provide something like this, at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello fojameru,

Please notice that our theme does not support full width but if you want, notice that you can try using our full-width elements from here -> https://demo.tagdiv.com/newspaper/full-big-grid-1/
Unfortunately, please notice that our theme does not support any full-width page and that’s why you cannot achieve this, sorry!
Our product does not have such an option for dynamic width and we do not recommend to do that through the custom CSS code because the layout of the theme will be damaged. If you want to change the width of the theme to be in full-width mode, please notice that is not a simple task and you will have to adjust the entire theme to the new width for better results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello themesic,

Sorry but this website has not been made with our theme, unfortunately! Did you miss the site you gave me?

Thanks for your understanding!

Catalin
tagDiv Staff

Hello OlioDiPalmas,

Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and check the results. I did not see any problems with your drop-down menu. Check here -> https://www.screencast.com/t/XoQ6KVvNRO because here you will see the default theme behavior.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Alex89,

If you want a hover effect you should do it yourself with such a custom CSS code according to our Inspector Browser guide from here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/ because there you will find all the steps which are needed to follow in order to create your own custom CSS code.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Shamdin,

Please rename your video title and do not use any symbols. Please understand this!

Thanks.

Catalin
tagDiv Staff

Hello masteryarun,

This is a simple block in the sidebar which displays the features images for the posts. What exactly do you want to display in that section?

Thanks for your understanding!

Catalin
tagDiv Staff

Hello greenboxae,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at your setup page.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Shamdin,

I have inspected your screenshot and I noticed that problem has happened on Safari browser because you are using some specific language symbols to the title of your video which Safari (Apple devices) does not recognize and the URL will be broke.
If you want to avoid this problem you should rename all your videos which have these symbols because the Safari browsers will interpret in other way and your URL will be break and that’s why you bring these errors, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello jp11123,

You should set up the static page from here -> https://www.screencast.com/t/VnGDExPEoK and then that page can be customized with our page builder TD COmposer according to our documentation from here -> https://forum.tagdiv.com/search/td+composer/

Thanks.

Catalin
tagDiv Staff

Hello failmuch,

Sorry but please notice that our theme does not have any such an option for this, unfortunately! That plugin has not been tested with the theme and we cannot say for sure if it will work or not as expected with the theme, sorry! We cannot provide support for untested plugins.

Thanks for the message!

Catalin
tagDiv Staff

Hello masteryarun,

You should simply use a block in the sidebar section and sort it by the latest, like this -> https://www.screencast.com/t/qcDImKDBXA If is not what you mean, provide more details so I will be able to provide a more accurate response.

Thanks.

Catalin
tagDiv Staff

Hello jaypabs,

You should use the manual activation from here -> https://www.screencast.com/t/rGk3lFZrINrv

Thanks.

Catalin
tagDiv Staff

Hello Duvher,

If you want to change the image for the travel guides demo, you will find it set an as a background for the row containing it: https://www.screencast.com/t/HGMWq9FmhvlN

Thank you!

Catalin
tagDiv Staff

Hello rmdail,

Yes! It is used for site migrating. Please check here -> https://www.shoutmeloud.com/migrate-wordpress-server.html

Thanks.

Catalin
tagDiv Staff

Hello GreatTaste,

Please update the theme to the latest version of it, remove all of the untested plugins because I saw that you are using something like this -> https://www.screencast.com/t/MGD6y8wU2

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Alex,

What’s Tittel and what exactly you want to achieve? Provide more details so I will be able to provide a more accurate response.

Thanks.

Catalin
tagDiv Staff

Hello cartoonistarif,

First of all, try to disable all of the untested plugins, clear all the caches and then please read our useful guide from here -> https://forum.tagdiv.com/mega-menu/ because there you will find all of the needed steps for setup your mega menu.

Thanks for the message!

Catalin
tagDiv Staff

Hello man,

Please notice that the problem with Facebook does not come from our theme but only from the Facebook stuff, sorry! Try to generate another Facebook App Key, ensure that key has been approved by the Facebook and it’s valid and clear all the caches and check the results. For more references to this problem, please check the following topics from here -> https://developers.facebook.com/status/issues/205942813488872 https://stackoverflow.com/questions/49417886/why-does-facebook-graph-api-say-my-account-is-non-active?utm_medium=organic&utm_source=google_rich_qa&utm_campaign=google_rich_qahttps://www.nop-templates.com/boards/topic/3388/facebook-integration-locked-due-to-recent-press-privacy-concerns

Thanks.

Catalin
tagDiv Staff

Hello toneideas,

Please notice that the problem with Facebook does not come from our theme but only from the Facebook stuff, sorry! Try to generate another Facebook App Key, ensure that key has been approved by the Facebook and it’s valid and clear all the caches and check the results. For more references to this problem, please check the following topics from here -> https://developers.facebook.com/status/issues/205942813488872 https://stackoverflow.com/questions/49417886/why-does-facebook-graph-api-say-my-account-is-non-active?utm_medium=organic&utm_source=google_rich_qa&utm_campaign=google_rich_qahttps://www.nop-templates.com/boards/topic/3388/facebook-integration-locked-due-to-recent-press-privacy-concerns

Thanks.

Catalin
tagDiv Staff

Hello StephenLieu,

I suggest you make a new theme install via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ Before installing the theme, you should make a full backup to your database to avoid losing all of your data. Ensure that you have updated all of the tested plugins and remove all of the untested plugins if you are using something like this. Clear all the caches and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Rhys,

Please notice that we have not tested our theme on Google Pixel Book, sorry! The main functionality for mobile should be applied to this device…for one tap should open a menu dropdown and for double tap, you should be redirected to that category. That’s the functionality for tablets.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello ioshicumine,

Please notice that the problem with Facebook does not come from our theme but only from the Facebook stuff, sorry! Try to generate another Facebook App Key, ensure that key has been approved by the Facebook and it’s valid and clear all the caches and check the results. For more references to this problem, please check the following topics from here -> https://developers.facebook.com/status/issues/205942813488872 https://stackoverflow.com/questions/49417886/why-does-facebook-graph-api-say-my-account-is-non-active?utm_medium=organic&utm_source=google_rich_qa&utm_campaign=google_rich_qahttps://www.nop-templates.com/boards/topic/3388/facebook-integration-locked-due-to-recent-press-privacy-concerns

Thanks.

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