Hello connexion,

All the custom code should have to be added here -> https://www.screencast.com/t/yxvkvyzSR

Thanks.

Hello nrad6949,

Notice that Font is not contained in our list of Google Fonts, sorry! You should use the custom font and import it in our theme, according to our documentation from here -> https://forum.tagdiv.com/font-customization/

Thanks for your understanding!

Hello madmanweb,

Please manage locations for your Menus from here -> https://www.screencast.com/t/5MFygNMg

Thanks.

Hello Eric,

Here is talking about some permission to your server. Check The GD Library to be enabled on your dedicated server and ensure that you have permissions to upload images to your Media Library. Otherwise, you should contact your hosting provider and request to give permissions for this. Notice that problem comes from your dedicated server and not from our theme, sorry!

Thanks for your understanding!

Hello a2jimenez,

Please provide some useful screenshots with the error. You should disable VC Composer if it is enabled to avoid gettings some errors. This behavior should happen! Remove all of the untested plugins, clear all the caches, purge CDN files and check the results. If the problem is still there, try to make a new install to another subdomain for testing via FTP way and check the results.

Thanks.

Hello,

Please provide your website URL so I can take a closer look at it.

Thanks.

Hello,

@lchfdieta, please notice that the problem with Facebook does not come from our theme but only from the Facebook stuff, sorry! Try to generate another Facebook App Key, clear all the caches and check the results.

@sasquatters, most likely, you do not do the right thing because if you will check the above feedbacks, many of our customers which has this problem have success using our solution, sorry! Try it again with more attention and let us know how it goes! After these changes were made, clear all the caches and check the results.

Thanks.

Hell oChoyerr,

There are some situations when that error is displayed, please try the suggestions from this topic
– https://forum.tagdiv.com/topic/errors-happened-during-tdciframedata-init-bindviewsmodelswrappers-14/
Let us know if there still is a problem.

Thanks.

Hello shinobu,

You should use a bit of CSS code and place it in Theme panel -> Custom CSS area.

The code is ->

.widget_categories select {
color:red;
}

The result is here -> https://www.screencast.com/t/oHQSBeIf

Thanks.

Hello broadstone,

Sorry but I do not know, how did you get there? Check the default core files as I have shown you above, sorry!

Thanks for the message!

Hello blukid,

Here is talking about some text property in CSS. If you want to achieve something like this for your text content, you should use a bit of CSS code. Let’s start reading from here -> https://www.w3schools.com/css/css_text.asp some HTML rules.

Thanks for your understanding!

Hello sergemarjolle,

Provide your website URL so I can take a closer look at it and also, so we can provide some clues in the code.

Thanks for the message!

Thanks.

Hello dominikposch,

The block header can be chosen from Block settings -> https://www.screencast.com/t/ClW367sDWB If is not what you mean, provide more details.

Thanks.

Hello proffsg,

Please notice that the latest version of the theme will not break the website. This is not the purpose, sorry! Ensure that your theme update was made correctly via FTP way according to our documentation, remove all of the untested plugins, clear all the caches and check the results.

Thanks for the message!

Hello pildat,

Ok, I am glad that you could manage your problem.

Thanks.

Hello reiseblitz,

1)Now, your website seems to work as expected, as you can see here -> https://www.screencast.com/t/STltWEmISr
2)We hope to fix it in near future update.

Thanks.

Hello reflector,

Ensure that your theme has correctly installed via FTP way, remove all of the untested plugins, clear all the caches, purge CDN files and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello MDNM2017,

Sorry but I do not exactly understand what you mean. There’s no limit number for the primary category. For more information about this case, please check here -> https://forum.tagdiv.com/primary-category/

Thanks for your understanding!

Hello pakdefense,

You should simply install the plugin because it was tested with our theme and should works as expected. Start from here -> https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/ to customize your Woocommerce page.

Thanks for your understanding!

Hello osabob,

Provide your website so I can take a closer look at your social sharing buttons.

Thanks.

Hello aldariann,

Try to reinstall the theme again via FTP way, clear all the caches and check the results.

Thanks for your understanding!

Hello cezarsg,

Please keep in mind that we cannot provide support for migrating your website, I’m sorry! This case is not covered by our support! If you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work!

Thanks for the message!

Hello MDNM2017,

You should decrease the padding-bottom value -> https://www.screencast.com/t/jVZnOHt4K3yx

.td_module_wrap{
padding-bottom:0;
}

Thanks.

Hello reflector,

Check the TRanslations section from Theme panel from here -> https://www.screencast.com/t/zyvw2VhWs

Thanks for the message!

Hello shu2cool,

Do you have followed these steps from here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/?

Thanks for the message!