Hello tonejarvis,

Make sure that you are using the latest version of the theme, installed via FTP way because this is the surest method in this case. Please check here -> https://forum.tagdiv.com/install-via-ftp/ Notice that our theme works with wordpress.org and not dot com. update the theme according to our documentation because the Multi-Purpose plugin has been fully tested and should work as expected.

Thanks for the message!

Hello alecaus,

Please refer to the following topic from here -> https://forum.tagdiv.com/topic/what-do-you-recommend-plugins-to-evaluate-the-article/

Thanks for the message!

Hello Choi Sungjae,

Please provide more details about what exactly you want to achieve and provide us some useful screenshots so I will be able to provide a more accurate response.

Thanks for the message!

Hello mhshoon,

Many of our users use the Mail Chimp and it seems to work as expected. Notice that plugin has not been tested with the theme and we cannot say for sure if it will work as expected with the theme, sorry! For more references to this case, please check here -> http://www.wpbeginner.com/wp-tutorials/how-to-add-email-subscriptions-for-your-wordpress-blog/

Thanks for the message!

Hello naukazasite,

You can disable this effect from here -> https://www.screencast.com/t/GU61m63wf If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks.

Hello denniz6,

1)The theme does not have any such an option for this. If you want to do this, you should edit the HTML and add the target=”_blank” property which allows you that your posts to be opened in another tab.
2)Most likely, you have a strong caching plugin and that’s why you do not see the changes. Try to clear all the caches, purge CDN files, ensure that you have set up the color header from the Theme panel and check the results.
3)This type of format will be displayed if you will have 4 pages. So, if you will have more than 4 pages, you will bring this type 1 2…..20. This is the standard pagination type.
4)You should use a code for this. Try the below code.

.td-page-header{
display:none;
}

Thanks for the message!

Hello cee,

Here is talking about website name. Please notice that section is not controlled by our theme, sorry! You should change your website name if you do not like it, according to this useful tutorial -> https://mediatemple.net/community/products/dv/204405334/how-can-i-change-the-domain-name-for-my-wordpress-site

Thanks for your understanding!

Hello tonima,

It’s strange! Notice that all the pages should have to be edited with our page builder. Check the System status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, if the problem is still there, I suggest you make a new clean install from scratch via FTP way to another sub-domain and check the results.

Thanks for the message!

Hello cee,

You should edit the top bar menu from Menus in WordPress from here -> https://www.screencast.com/t/83LVoErx

Hope this helps!

Thanks for the message!

Hello mortgageman,

I have checked your website on GTMetrix and I did not find any errors through it, sorry! Everything seems to work as expected, and all of your redirects links are complete as you can see here -> https://www.screencast.com/t/wD0abEol3U

Thanks for your understanding!

Hello brian7454,

Replied via email! If you need more assistance please continue to email.

Thanks.

Hello Chennai-esports,

Please provide more details about what exactly you want to achieve so I will be able to provide a more accurate response. Some useful screenshots could be more useful for a better understanding.

Thanks for the message!

Hello sanjaykumarmonu,

First of all, I will thank you for your interests in our theme! Notice that our theme supports the bbpress and should works as expected. Does not exist any such an additional interface for bbpress in our theme because our product will display the default bbpress in the theme.

Thanks for the message!

Hello albertohduarti,

Unfortunately, the theme does not have any such an option that allows you to add a different ad for each page in the header section, sorry! You should find a plugin with this functionality and check the results.

Thanks for your understanding!

Hello MaximEvr,

Unfortunately, the theme does not have any such an option that allows you to do this, sorry! All the settings regarding on theme advertisements can be found here -> https://forum.tagdiv.com/newsmag-header-ads/

Thanks for the message!

Hello colby.duhon1,

Do you are referring to the Custom Fields? please check here -> https://www.screencast.com/t/1TF8BJp7F Also, if you are using some untested plugins, try to disable all of them and rule out any conflicting plugins.

Thanks for the message!

Hello MaximEvr,

Provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate code.

Thanks for your understanding!

Hello gpldev,

Unfortunately, I do not exactly understand what categories do you are referring to? You should provide a useful screenshot of the problem so I can identify it. A more useful tutorial about how a page should be made, please check here -> https://forum.tagdiv.com/newsmag-homepage-how-to-build-and-set-it/ If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello Szentmaxi,

First of all, you should make a full backup to your database to avoid losing your data. After you have made the update, you should install the theme via FTP way, according to our documentation from here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Thanks for your understanding!

Hello marketing20,

You should use the following code if you want to hide the Excerpts and Read More button for block 23.

The code is ->

.td_block_23 .td_module_18 .td-excerpt{
display:none;
}
.td_block_23 .td_module_18 .td-read-more{
display:none;
}

The result is here -> https://www.screencast.com/t/1JKjQju7keJZ

Also, if you want that code to be applied only to desktop version you should place the code in Advanced CSS in the desktop area, like this -> https://www.screencast.com/t/Ij0rMi3kLEQ8

Thanks for the message!

Hello designr,

Sorry but please notice this was a plausible solution and we do not have another workaround, sorry! You should try using a mouse with scroll function.

Thanks for the message!

Hello gustavordaz,

Make sure that you are using the latest version of the theme installed via FTP way, clear all the caches, remove all untested plugins and check the results. Also, ensure that you have followed all the steps for a better configuration of Social Counter like this -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Thanks for the message!

Hello jadmac,

If you want to change the image to your avatar or author box, you should use the WP User Avatar for this, according to our documentation from here -> https://forum.tagdiv.com/how-to-set-the-avatar/

Thanks for the message!

Hello Suresh,

Remove all of the untested plugins if you are using something like this, clear all the caches, purge CDN files and check the results. If the problem is still there, please try to make a new clean install from scratch via FTP way to another sub-domain for testing and check the results. If you need more assistance, send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page.

Thanks for the message!

Hello mortgageman,

Please keep in mind that I have checked your source code of your theme and I did not find any type of these links. It seems all of these are not loaded on your website. where do you see them exactly? Provide more details and also, some useful screenshots so I can identify them. Remove all of the untested plugins, clear all the caches, purge CDN files and check the results.

Thanks for the message!