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Catalin
tagDiv Staff

Hi RWSyk,

If you want to display the responsive layout on mobile, you need to disable the Mobile theme from the theme panel and use only the default option for AMP. Please read again the documentation from here -> https://tagdiv.com/amp-newspaper-theme/ -> https://www.screencast.com/t/4fIbJFtIA1

Thank you!

Catalin
tagDiv Staff

Hi,

Please notice that if you will change the limit number, all of oyur siblings categories will be displayed, like this -> http://prntscr.com/nfq28d

Thank you!

Catalin
tagDiv Staff

Hi,

I have checked your website on Safari and Firefox and it seems to works as expected. Please notice that the Sticky functionality does not work on tablets.

Thank you!

Catalin
tagDiv Staff

Hi Azulita,

Provide your website URL so we can take a closer look at it.

Thank you!

Catalin
tagDiv Staff

Hi,

Please check the manual activation from here -> https://www.screencast.com/t/y9OSLcsc

Thank you!

Catalin
tagDiv Staff

Hi stucat,

Please notice that our theme only takes your Google Adsense code and display it on the frontend and not edit it, sorry! Remove all of the untested plugins which might interact with your Ads and cause this problem, sorry! After you have made this, if the problem is still there, please provide your website URL so I can take a closer look at it.

Thank you!

Catalin
tagDiv Staff

Hi,

Unfortunately, this task involves doing such customization and we cannot provide this kind of services at the moment, sorry! As a hint, you should check the following useful guide from here -> https://digwp.com/2009/09/wordpress-action-hooks/ where is explained how you can create a hook in WordPress.

Thank you!

Catalin
tagDiv Staff

Hi,

Unfortunately, I cannot recreate your issue on my end when I check your website, sorry! Everything seems to works as expected.

Thank you!

Catalin
tagDiv Staff

Hi all,

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements. We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.

Sorry for the inconvenience and thank you for understanding!

Catalin
tagDiv Staff

Hi primonews,

Please make sure when you update the theme to the latest version of it. First of all, you need to make a full backup to your database and then, you have to remove
your old theme and then add the new theme folder which contains the latest version of the theme. Also, you have not to overwrite because then you will encounter some problems. Check here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thank you!

Catalin
tagDiv Staff

Hi,

Please make sure when you update the theme to the latest version of it. First of all, you need to make a full backup to your database and then, you have to remove
your old theme and then add the new theme folder which contains the latest version of the theme. Also, you have not to overwrite because then you will encounter some problems. Check here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thank you!

Catalin
tagDiv Staff

Hi,

Please update the theme to the latest version of it which is 9.7.1 because that problem was fixed.

Thank you!

Catalin
tagDiv Staff

Hi,

Please notice that api-plugin.php is no longer available with our theme and you need to use the creative-plugin.php if you want to create your own blocks. Please check here -> https://forum.tagdiv.com/developer-info/ Also, ensure that you have correctly made the theme update.
First of all, you need to make a full backup to your database and then, you have to remove your old theme and then add the new theme folder which contains the latest version of the theme. Also, you have not to overwrite because then you will encounter some problems. Check here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thank you!

Catalin
tagDiv Staff

Hi,

Also, please notice that api-plugin.php is no longer available with our theme and you need to use the creative-plugin.php if you want to create your own blocks. Please check here -> https://forum.tagdiv.com/developer-info/

Hope this helps!

Thank you!

Catalin
tagDiv Staff

Hi,

Please check the following useful guides from here -> https://woocommerce.com/woocommerce-and-paypal/# -> https://www.youtube.com/watch?v=lKBcn7GFNks

Thank you!

Catalin
tagDiv Staff

Hi,

Please make sure when you update the theme to the latest version of it. First of all, you need to make a full backup to your database and then, you have to remove
your old theme and then add the new theme folder which contains the latest version of the theme. Also, you have not to overwrite because then you will encounter some problems. Check here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thank you!

Catalin
tagDiv Staff

Hi,

Please make sure when you update the theme to the latest version of it. First of all, you need to make a full backup to your database and then, you have to remove
your old theme and then add the new theme folder which contains the latest version of the theme. Also, you have not to overwrite because then you will encounter some problems. Check here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thank you!

Catalin
tagDiv Staff

Hi,

You need to import it from your Cloud Template Library, from here -> https://www.screencast.com/t/Y1WhO9oCETh and set up it to be your footer, using the Footer page functionality.

Hope this helps!

Thank you!

Catalin
tagDiv Staff

Hi,

Also, please make sure when you update the theme to the latest version of it. First of all, you need to make a full backup to your database and then, you have to remove your old theme and then add the new theme folder which contains the latest version of the theme. Also, you have not to overwrite because then you will encounter some problems. Check here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thank you!

Catalin
tagDiv Staff

Hi Antoon,

Sorry about that but please notice that we cannot re-create this error, sorry! Also, I check your website and your theme used it seems to be 9.2.2. Give me some screenshots with your errors so we can identify them. Also, please make sure when you update the theme to the latest version of it. First of all, you need to make a full backup to your database and then, you have to remove your old theme and then add the new theme folder which contains the latest version of the theme. Also, you have not to overwrite because then you will encounter some problems. I request you to make a new install to a new sub-domain and check how it works and also, you can provide it here for more inspections.

Hope this helps and let us know how it goes!

Thank you!

Catalin
tagDiv Staff

Hi sufs,

Unfortunately, it is not possible with the theme, sorry! For better results, you need to use the general Excerpt functionality which is a default function which cut your excerpt by a word or letter to be the same for your module, sorry!

Thank you for understanding!

Catalin
tagDiv Staff

Hi,

All the theme core files were moved on the td composer plugin and the above screen was made with the new path of this folder -> Now, the td_block_authors.php will find in plugins/td-composer/legacy/Newspaper/includes/shortcodes/td_block_authors.php.

Hope this helps!

Thank you!

Catalin
tagDiv Staff

Hi rudhihadhi,

Unfortunately, the theme does not have any such an option that allows you to customize the style for AMP, sorry! If you want to customize your AMP mode, you need to do it yourself through the code and if you are not aware of the steps which are needed to take, in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thank you!

Catalin
tagDiv Staff

Hi Page52,

On the new update, all of the theme core was moved in our page builder plugin and that’s why you need to re-add those. Sorry for the inconvenience, but please notice that we had to make this change imposed by Envato.

Thank you!

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