Salut Alex,

1)Din pacate, acesta este noul design si nu poate fi modificat foarte usor sa apara cum era inainte.
2)Button de “Tweet” a disparut deoarece Twitter a scos aceasta functionalitate si nu isi mia avea nci un rost acest buton.
3)Aceasta problema o sa fie remediata in cel mai scurt timp, dar pana atunci poti modifica acest text doar din codul temei, asa -> https://www.screencast.com/t/jpNM9CwY65
4)Aceasta problema apare din cauza unei incarcari neadecvate. Incearca sa dai un clear ala cache, un CTRL+SHIFT+R si ar trebui sa se remedieze.

O zi faina si spor!

Hello nikthehat,

You should use the media queries if you want to target the Revolution Slider for certain widths. For more information please check here -> https://www.w3schools.com/css/css_rwd_mediaqueries.asp

Thanks for the message!

Hello heatcliff,

A 500 error can have a bunch of causes but in usual debugging you would use such a guide: https://www.lifewire.com/500-internal-server-error-explained-2622938
Please access your files via FTP and try to rename the plugins folder and test again.

Thanks.

Hello,

Please try again to make a new clean install from scratch via FTP way and install only the plugins that come bundled with the theme core files, clear all the caches and check the results. I have made some tested on my website and it seems that everything works as expected. Purge all CDN files if you are using the Cloudflare system and check the results. If the problem is still there, you should send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello Stangerson,

I have tested on my website and it seems to work as expected, without any problem. I cannot recreate it. Provide some useful screenshots so I can identify your problem.

Thanks for your understanding!

Hello,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello,

Please make sure that you have cleared all the caches, purged all CDN files if you are using the CDN system and check the results.

Thanks for your understanding!

Hello syahrizal.mu,

Make sure that you are using the header style 3 and also if you want to manage some colors to your main menu, you should edit that section here -> https://www.screencast.com/t/8NQmnKVpAy

Thanks for your understanding!

Hello Mariano Jonte,

Unfortunately, I cannot access your screenshots. To be sure, try to disable all of the untested plugins, clear all the caches and check the results. Also, purge all CDN files if you are using Cloudflare system.

Thanks for your understanding!

Hello fgter,

Make sure that you are using the latest theme version installed via FTP way because this is the surest method, in this case, remove all of the untested plugins which can interact with the theme core files and causes a lot of unknown issues.

Thanks for your understanding!

Hello Mariano Jonte,

Unfortunately, I cannot access your website. Please check it and provide it again so I can inspect it closer and also, so I will be able to provide a more accurate response. Also, I need some useful screenshots so I can see the problem.

Thanks for your understanding!

Hello brandsalad,

Unfortunately, the theme does not have any such an option that allows you to change the order in this case, sorry! You should check a plugin with this functionality and see how it will work.

Thanks for your understanding!

Hello PaulVoogsgerd,

I have inspected your website and I saw that you have added a simple image to a text_column element which has 300px*186px as dimensions as you can see here -> https://www.screencast.com/t/Tg4r0XfR How would you like to show it to you? Try to use bigger images if you want to achieve other results.
If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at your setup page. Ensure that your untested plugins are disabled if you are using something like this because this is the first step in WordPress debugging. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello,

I guess that you are referring to this double entries, right? -> https://www.screencast.com/t/dCUpKbaw You should try using the Unique Articles or Offset option according to our documentation here -> https://forum.tagdiv.com/unique-articles/ -> https://forum.tagdiv.com/offset-feature/ to avoid the duplicate posts on your pages.
After you have made these changes, please clear all the caches and check the results.

Thanks for your understanding!

Hello franajaya,

Notice that the featured images should not appear on the second post page if you are using the post pagination. This is the default theme’s behavior.

Thanks for the message!

Hello Lionel,

The main cause of stop working for the view counter might be your untested plugins which can interact with the theme core files and which might cause a lot of unknown issues. The advice would be to disable all of them and leave just to active only the plugins that come bundled with the theme core files, clear all the caches and check the results. I have made some tests on my website on local lost with a fresh install and everything seems to work as expected, without any problems.

Thanks for the message!

Hello madanyadlapati,

Yes, please request a full refund here -> https://themeforest.net/refund_requests/new and we will get your money back as soon as possible. Do not forget to write us the reason for this refund and then you should purchase the Newsmag theme.

Thanks for your understanding!

Hello kreativeindia,

I have inspected your website and it seems to work as expected. I did not saw any problem on your website as you can see here -> https://www.screencast.com/t/zIr56sll

Thanks for your understanding!

Hello aph100,

Notice that the Single image element has not been designed to display the caption of the image. You should use the Column text element and then, if you want to achieve the rounded corners for your images, you should use the border-radius property. Please check the following useful guide from here -> https://www.w3schools.com/cssref/css3_pr_border-radius.asp That property should have to be added something like this ->
img {border-radius:50%} It’s just a simple example.

Hope this helps!

Thanks for your understanding!

Hello tmerigan,

For your first question, I do not exactly understand what do you mean by unlimited footer? For more information about the footer styles please check here -> https://forum.tagdiv.com/footer-templates/
Do you are referring to the logo which contains your company name? Notice that by default, when you tap on the logo, this will link you to the homepage. You should make a new button with your company name with a link. For this, you should use our multi-purpose section from TD Composer and use the Call button from here -> https://www.screencast.com/t/tUHdT8FXL
If you want to get something like that, you should use the 1/3+1/3+1/3 layout and use some multipurpose element like this -> https://www.screencast.com/t/an75nVjyjrR
Please check our multi-purpose settings because surely if you will check it, you probably find the answer there to all of your questions.

Thanks for your understanding!

Hello franajaya,

Please provide your website URL so I will be able to take a closer look at it and also, so I can provide a more accurate response.

Thanks for your understanding!

Hello chauquocbao,

Unfortunately, please notice that our Mobile Theme does not recognize any shortcode from our page builder (TD Composer or Visual Composer) and that’s why this element cannot be added in mobile theme, sorry!

Thanks for your understanding!

Hello Chito,

Unfortunately, I do not know what’s your problem with the site. I have checked it and it seems to work as expected. Provide some useful screenshots with the problem.

Thanks.

Hello cemmildon,

Unfortunately, the infinite scrolling on posts is not available in our theme. We do not have a plan on adding this yet as we have not found an easy method of implementation for it at the moment but in future, it’s possible to implement something else.

Please check this link, here is detailed a possible implementation:: https://forum.tagdiv.com/topic/implement-infinite-scroll-on-single-posts/ If you are not aware of the steps which are needed to take in this regard and if you want to develop the theme in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!