Hello Marcus_S,
Check the system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ The PHP memory has exhausted and that’s why you cannot save anything.
Thanks for the message!
Hello Mariano Jonte,
I guess that you are referring to the different element. The title will cover the images only for Big Grid and if you want the title posts to be under the images, you should use the Blocks. Check our demo tutorial and check the results.
If is not what you mean, please provide more details about what you want to achieve.
Thanks.
Hello Mariano Jonte,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.
Thanks for the message!
Hello syahrizal.mu,
You should change the color of the border from here -> https://www.screencast.com/t/vO8KtPIXd
Thanks for the message!
Hello syahrizal.mu,
Sorry, this is the main theme functionality and if you want to change it you should edit it yourself because we cannot provide custom work at the moment, sorry!
Thanks for the message!
Hello macmandk,
You should use any element you want which contains the image from TD Composer because the images are optimized to be responsive to any devices as you can see here -> https://www.screencast.com/t/GHtCopgNLsa
If is not what you mean, please provide more details about what exactly you want to achieve and also, it will be more useful to provide some screenshot to show me what you want.
Thanks for the message!
Hello blichbaum,
1)Unfortunately, the Stretch with Content does not exist for Newsmag, sorry! You should try using the Visual Composer. Try to clear all the caches, purge CDN files and check the results.
2)Unfortunately, the theme has not been designed to use dynamic width, sorry! Please refer to the following topic here for more information -> https://forum.tagdiv.com/topic/how-to-make-website-full-width-on-desktop/
Thanks for the message!
Hello vitalisv,
If you want to add something like this to your post template page, notice that you should edit the loop-single templated use by you and add the do_shortcode method with a custom ad 1 field, like this -> https://www.screencast.com/t/j6DzLiT48Hv
The code is ->
<?php echo do_shortcode ('[td_block_ad_box spot_id="custom_ad_1"]'); ?>
Also, make sure that your Custom Ad is populated with an ad code.
Hope this helps!
Thanks for the message!
Hello defocusmedia,
I have inspected again your website and I saw that your logo is quite denaturated. Your imported logo has the right sizes 272*90.png but it seems that on the front end is loaded another version of it which is stretched with this size -> 300*99.png as you can see here -> https://www.screencast.com/t/aBnlTKrUe and that’s why your logo is pixelated. This effect might happen due to your untested plugins which are used in the theme. Try to disable all of these, leave just to active only the plugins that come bundled with the theme core files and rule out any conflicting plugins. Clear all the caches, purge all CDN files if you are using the Cloudflare system and check the results.
Hope this helps!
Thanks for the message!
Hello loano1,
If you want to edit this section, notice that you should edit the td_module_single_base.php core file from here -> https://www.screencast.com/t/Cq7u3o8L39
Thanks for the message!
Hello FranciscoFdez,
Try the code below ->
.td-scroll-up-visible{
display:none;
}
Thanks.
Hello,
Please write us in the English language! When a new version of the theme is released you will receive an email with this information.
Thanks.
Hello defocusmedia,
I have inspected your logo element and I saw that your logo does not have the right dimensions. PLease setup it according to our documentation here -> https://forum.tagdiv.com/newsmag-logo-favicon/
Thanks for the message!
Hello,
Sorry, I cannot access your website because I guess that you have some restrictions to your country. Plese, get out there so I can access it, please!
Thanks for the message!
Hello Jonte,
Does not work, sorry! Please create them again because the page is not working. I suggest you using the Jing online tool.
Thanks for the message!
Hello vasik,
PLease send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you. Before sending us this email, please make sure that your theme has correctly installed via FTP way, if you are using some untested plugins you should disable all of them to rule out the conflicting plugins, clear all the caches, purge all CDN files and check the results.
Thanks.
Hello Paul,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.
Thanks for your understanding!
Hello cortexx,
You should edit the header.php and place it your code there -> https://www.screencast.com/t/T7JEncah3f
Thanks.
Hello Vidar,
Make sure that all of the theme’s plugins are updated via FTP way, check your system status to be increased according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ clear all the caches and check the results. Most likely, the PHP memory has exhausted and that’s why you cannot save anything.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello slavamatador,
Please check to fetch new scrape information from Facebook Debugger from here -> https://forum.tagdiv.com/facebook-share/
Thanks for your understanding!
Hello kadmael,
You should activate the theme only with the unique item purchase code. Notice that the theme does not have any other option for another activation.
Thanks for the message!
Hello losozaa,
Notice that our theme has been tested only with AdSense Code for Advertisement. So, if you want using other ads you should check our documentation here -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/
Thanks for your understanding!
Hello Stoneflipper,
All of these settings notice that you can do it directly from YouTube or according to the following topic here -> https://forum.tagdiv.com/topic/embedded-facebook-is-in-wrong-language/ Also, you can check these -> https://stackoverflow.com/questions/24868226/how-do-you-mute-an-embedded-youtube-player -> https://www.labnol.org/internet/embed-mute-youtube-video/29149/
Hope this helps!
Thanks for your understanding!
Hello,
Your screenshot is not useful, sorry! Please check the Theme Colors option from Theme panel and check if the Accent Color is set up with an adequate color, like this ->
https://www.screencast.com/t/NeKBpz9Azi If the problem is still there, please notice that further investigation is needed your website so I can take a closer look at this section and also, so I will be able to provide a more accurate response/code. In this case, you should create a sub-domain for testing and give it to me for more investigations.
Thanks for the message!
Hello HaitiLiberte,
In this case, you should contact the Envato Market because the theme is sold by Envato Market and they should be able to handle this situation, sorry! Please notice that a few minutes ago I did a test in this case and the theme can be downloaded without problems and I did not bring any 500 Internal Server Error.
Thanks for your understanding!