Hello kfx,

Check your system status to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, you PHP memory has exhausted and that’s why you cannot save anything.

Thanks.

Hello all,

If you will encounter this problem please send us an email with your credentials.

Thanks.

Hello thushy,

Here is talking about the top-bar menu which can be created from a panel from here -> https://www.screencast.com/t/7LezJFfgtZE If is not what you mean, please provide more details so I will be able to provide a more accurate response for yours.

Thanks for the message!

Hello lsaiyan,

You can try using the code below and place it in Theme panel -> Custom CSS area.

The code is ->

.td-crumb-container{
display:none;
}

The result is here -> https://www.screencast.com/t/YNFxwAqsNLEs

Thanks for the message!

Hello iSolveAfrica,

Provide your website URL so I can take a closer look at it.

Thanks.

Hello vamsinani24,

?The main reason for the happening of these errors would be your manual theme installing, sorry! We recommend installing the theme via FTP way because this is the surest method in this case. I do not know how exactly you install the theme. Please reinstall it via this method, clear all the caches and check the results. This plugin together with the entire theme was fully tested and should work as expected. Also, please notice that kind of error is not theme related…it’s just server related. Please check here -> https://www.lifewire.com/500-internal-server-error-explained-2622938

Hope this helps!

Thanks for the message!

Hello jauburn,

Notice that by default, the Big Grid 4 display the author name, as you can see here -> https://www.screencast.com/t/UHRc3Cm6agPu You should simply enable it from here -> https://www.screencast.com/t/88ke49wrS

Thanks for your understanding!

Hello nomoretechno,

Please notice that the mobile theme is an optional plugin especially for mobile devices with a certain layout. So, if you will use the mobile plugin, notice that the sidebar will not work because this plugin has not been designed to display the sidebar, sorry! Also, please keep in mind that is not recommended to display the sidebar on mobile devices because the screen of these are too short and this element does not look good on mobile devices.

Thanks for your understanding!

Hello anshidtanalur,

If you want to put some ads above the social sharing buttons you should use the do_shortcode() method. For example, if you are using the post template style 1, please check here -> https://www.screencast.com/t/25R2rc9FJPp After your changes, make sure that you have added some ad code to custom ad 1 field.

Thanks for your understanding!

Hello digidepo,

Please refer to the following topic here -> https://forum.tagdiv.com/topic/featured-images-not-showing-on-homepage/ Here is talking about the same problem which you have. Clear all the caches and check the results.

Hope this helps!

Thanks for the message!

Hello maro92,

Do you know to use the Inspector browser? Please check here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Try the code below ->

blockquote p{
border: 1px solid black;
line-height: 140%!important;
border-color: #bbb;
border-style: solid;
text-transform: lowercase;
color:black!important;
border-width: 1px 1px 2px; 1px;
}

Thanks.

Hello Yannis,

It’s recommended to make a full backup to your database before each theme’s update to avoid losing your data. Check your system status to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ For transition between Visual Composer and tagDivcomposer, please check here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thanks for the message!

Hello hoo,

1)This plugin has not been designed to be used to create post pages, but only pages, sorry!
2)Make sure that your system status has been right increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all the caches and check the results.

Thanks.

Hello Fatih,

Most likely, this implementation does not work for child theme and that’s why you bring nothing. Please check the child theme support here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks for the message!

Hello pijag,

Unfortunately, the theme does not have any such an option as this plugin has, sorry! Also, being untested plugins, we cannot say for sure if it will work or not with the theme because it was not tested with our product, sorry!

Thanks for the message!

Hello,

I suggest you download again the latest version of the theme from Theme Forest and install it via FTP way because this is the surest method in this case. Notice that plugin has been fully tested with the theme and should work without any problems. You have to do this again, clear all the caches and if you are using some untested plugins, try to disable all of these and leave just to active only the plugins that come bundled with the theme core files and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello mimmoarechi,

Unfortunately, the theme does not have any such an option that allows you to handle the thumbs of the big grids or blocks to display inside them more type of sorting, sorry! You should implement it yourself and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello enirtia,

The post should appear but without featured image. Please provide some useful screenshots so I can identify it. Also, provide your website URL so I will be able to provide am ore accurate response.

Thanks for the message!

Hello Balyuk,

Unfortunately, the theme does not have any such an option that allows you to change the ajax limit, sorry!

Thanks for the message!

Hello arturkrzyk,

Please be more careful when you upload your image from Media Library like this -> https://www.screencast.com/t/idgn8Ax6 Please consider to change your rating from Envato Market. If you have any others problems with the theme, please open a new topic and we will gladly help you. Otherwise, if you are unhappy with our theme, please request to a full refund here -> https://themeforest.net/refund_requests/new and we will get your money back, as soon as possible.

Thanks for the message!

Hello Hansjörg Leichsenring,

Using the default settings from Theme panel, notice that you can add the banners above the top-menu and below it but the theme does not have any such an option that allows you to add something like this outside the boxed Content Area. Please check the Theme panel settings from here -> https://forum.tagdiv.com/header-ads-adsense/

Thanks for the message!

Hello vojta,

Make sure that you have installed the latest theme version via FTP way. Check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ and also, if you are using some untested plugins, try to disable all of these, leave just to active only the required plugins which come bundled with the theme and check the results.

Thanks for the message!

Hello pawmeal,

Unfortunately, I cannot access your website because it seems to be in maintenance mode, like this -> https://www.screencast.com/t/CEJs8G1VSu I need your website to be live so I can investigate it and so I will be able to provide a more accurate response.

Thanks for the message!

Hello brent,

Ensure that you are using the right version of the child theme. To be sure, try to download the latest theme packet from Theme Forest and install it again via FTP way.

Thanks for the message!

Hello Kingx26,

I have received your email but I saw that your credentials are not there, why? Do you have fixed the problem with space between in ad article?

Thanks for the message!