Hello morebusiness,

Unfortunately, the theme has not been tested with this kind of plugin and also, we cannot say for sure if it will work or not with this, sorry! Notice that we cannot provide support for untested plugins.

Thanks for the message!

Hello justingrau,

Make sure that your system status is according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ All the blocks and modules have to be editable from page builder (TD Composer). Try to edit the page via TD Composer according to the above documentation and check the results. Should work as expected.

Thanks for the message!

Hello umarjutt,

If the demo still won’t load, you need to check if you have the correct permissions on your upload folder. If not you can use the c-panel to change permissions (set them to 777) or if you do not have access to the Cpanel, please contact your hosting provider. Another thing you can check with your host is to unlock the demo if there is some setting which blocks access to it. Try again and check the results.
If all of these will not do it, please send us an email at contact@tagdiv.com and request the manual installation and we will provide the XML file for the specific demo you want to import.

Thank you!

Hello investimpactly,

In the near future update, we will consider for adding a new more social sharing networks.

Thanks for the message!

Hello nexionly,

Do you have updated all the plugins and use only of them which come bundled with the theme core files? Make sure that you have full update your theme via FTP way in order to achieve good results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello theoutj3,

What kind of WordPress version are you using? At my end does not appear that button for Visibility. I am using the 4.9.1 version of WP.

Thanks for the message!

Hello Sportguide,

Try to make a new clean install to another sub-domain from scratch via FTP way. Do you have tried this? The theme is fully tested and should work as expected. Make sure that you are using the latest version of the theme and WordPress. You should provide some useful screenshots with the problem so we can identify it.
In the worst case, if you can not solve anything, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello nomoretechno,

Please provide your website so I can identify it closer. Do you have cleared all the caches, purge all CDN files if you are using the Cloudflare system? It’s important for bringing good results.

Thanks for the message!

Hello brianjcameron,

Try to make a new clean install from scratch via FTP way because this is the surest method, in this case, clear all the caches and check the results. We do not have any bad reports in this case. Also, if you are using some untested plugins, try to disable all of these and leave just to active only the plugins that come bundled with the theme core files and check the results.

Thanks for the message!

Hello irfan.id,

The video replay will use the cookie’s data after this has been downloaded.

Thanks for the message!

Hello wang,

I have inspected your website and I saw that you do not have a featured image setup for all of your post pages and that’s why you do not bring them at the homepage (page) when you are using some blocks to display your posts. Please add the featured image for each post, clear all the caches and check the results. For more information, please check here -> https://forum.tagdiv.com/featured-image/

Thanks for your understanding!

Hello hbsuyin,

Please check the following options from here -> https://www.screencast.com/t/SzitilMDWynl and here -> https://www.screencast.com/t/BxaXeWnbRG
Clear all the caches and check the results.

Hope this helps!

Thanks for the message!

Hello Mert112112,

You should provide your website URL so I will be able to investigate it closer and also, so I will be able to provide a more accurate response. Notice that the featured video works fine with the theme if you will use FB, YT or Vimeo as videos. -> https://forum.tagdiv.com/featured-image-or-video/

Thanks for the message!

Hello cointoday,

Here is talking about category tag and this can be enabled from Theme panel, like this
-> https://www.screencast.com/t/8v8xKyF4

Thanks for the message!

Hello tomnyson,

Make sure that you are using the right child theme version which comes bundled with the latest theme’s packet from Theme Forest. Also, make sure that your theme installing was made via FTP because this is the surest method in this case.

Thanks for the message!

Hello cointoday,

Unfortunately, I do not exactly understand what you want to achieve, sorry! Do you are referring to the Category tag? -> https://www.screencast.com/t/tDhrZS0uCG

Thanks for the message!

Hello bukit2735,

The only available section for social networks could be found in Theme panel, like this -> https://www.screencast.com/t/bgdOxCHu6pz From here you can update your social networks.

Thanks for the message!

Hello kosinus,

Make sure that the thumbs which work with the tag div gallery are enabled from here -> https://www.screencast.com/t/k5WrKasHoZ

Thanks for the message!

Hello tollywoodfans,

Unfortunately, please notice that we do not recommend to edit the header style increasing or decreasing the header logo section or something else because easily the theme’s layout can be broken and also, we cannot provide support for custom work, sorry! The theme has a big list of Header Style which offers you a wide variety of styles to choose from. Please check here -> https://forum.tagdiv.com/newsmag-header-styles/

Hope this helps!

Thanks for the message!

Hello Sysselmannen,

First of all, ensure that you are using right images for your website and then, you should regenerate your thumbnails using the Force Regenerate and Thumbnails Regenerate according to our useful manual from here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thanks for the message!

Hello Renu Bakshi,

The custom CSS code will be injected at the bottom of the style.css file will overwrite the main rule. The process will happen in cascade.

Thanks for the message!

Hello Hansjörg,

If you want to add a banner ad at the top of your site, you should edit the header.php core files and there you should use the do_shortcode method to add the banner you want. Please refer to this topic here -> https://forum.tagdiv.com/topic/how-can-i-put-ads-between-post-title-and-social-share-button/ -> here is a simple example.

Thanks for the message!

Hello Roman1012,

Please update the theme via FTP way because this is the surest method in this case -> https://forum.tagdiv.com/install-via-ftp/

Thanks for the message!

Hello pawmeal,

Send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks.

Hello hcoronel,

It seems to be a problem caused by WordPress. Please refer to the following topic here -> https://wordpress.org/support/topic/invalid-request-signature-in-comments-box-since-update/

Hope this helps!

Thanks!