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Catalin
tagDiv Staff

Hello Roundglass,

Unfortunately, the theme does not allow you to add more than 3 columns for footer section, sorry! Please check more information on this section here -> https://forum.tagdiv.com/footer-templates/

Hope this helps!

Thanks for the message!

Catalin
tagDiv Staff

Hello Achal,

All of this section can be handled from here -> https://www.screencast.com/t/XKTZU3By6 and also, if you want to translate these strings, please check the Theme panel, Translations area here -> https://forum.tagdiv.com/loading-translations/

Thanks for the message!

Catalin
tagDiv Staff

Hello Kingx26,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Catalin
tagDiv Staff

Hello Renu Bakshi,

Unfortunately, I do not exactly understand what kind of code you want to add at your theme but please notice that if you want to add it to the header section of the theme, you should edit the header.php core file and insert it here -> https://www.screencast.com/t/51hQOAeS2a

Hope this helps!

Thanks for the message!

Catalin
tagDiv Staff

Hello Immam,

If you want to move your theme to another domain or subdomain, try to use the WP Duplicator plugin to duplicate your theme install.

Hope this helps!

Thanks for the message!

Catalin
tagDiv Staff

Hello Paul,

Unfortunately, the theme doe does not have any such an option for sends to visitors, sorry! You should use such a plugin if you want to have this kind of functionality. Unfortunately, the Simple Contact 7 is not tested with the theme and also, we cannot say for sure if it will work or do not. We cannot provide support for untested plugins, sorry!

Thanks.

Catalin
tagDiv Staff

Hello SF,

Provide your website URL so I can take a closer look at it. Please notice that the general limit for posts on page is set up to be 10, as you can see here -> https://www.screencast.com/t/p2Mue06J

Thanks for your understanding!

Catalin
tagDiv Staff

Hello masterskg,

Please check the following topic here -> Notice that the speed booster is an optional plugin which can be activated in the same way as you install a new plugin.
The Speed Booster works only with the tested plugins. If you use other plugins, it will be automatically disabled, and I suggest to check this first in System Status. However there is a workaround to make it also work with other plugins, you can read more here – https://forum.tagdiv.com/topic/speed-booster-not-compatible-with-vaultpress/
Unfortunately, the time doesn’t allow us to provide any custom and optimization services. We provide support only for the theme related issues based on Envato support policy – https://themeforest.net/page/item_support_policy I suggest to get someone to help you if you want to optimize your site.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello masterskg,

Make a new fresh install via FTP way and also, ensure that all of the plugins have been updated to the latest version of it. Also, if you are using some untested plugins, disable all of them, leave just to active only the plugins that come bundled with the theme core files, clear all the caches and check the results. This plugin has been fully tested and should work as expected.

Thanks for the message!

Catalin
tagDiv Staff

Hello videomaker,

Please make sure that you have fully update your theme via FTP way, inclusive the main plugins from the theme in order to achieve best theme results. Try to update again after you have downloaded the latest packet from Theme Forest and check the results. Should work as expected, without any errors. I have tested on my side and works properly.

Thanks for the message!

Catalin
tagDiv Staff

Hello applesandarrows

If you are referring to this case, notice that you should try using a bit of CSS code and place it in Theme panel -> Custom CSS Area.

.category-10 .td-grid-style-4 .entry-title {
background-color: rgba(99, 13, 58, 0.7);
}

The result is here -> https://www.screencast.com/t/bOQzoUj6E9C

Thanks for the message!

Catalin
tagDiv Staff

Hello a h,

Make sure that you have correctly made your theme update via FTP way according to our documentation, check your system status to be increased. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Catalin
tagDiv Staff

Hello a h,

Make sure that your system status parameters are correctly increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, if the problem, is still there after this, if you are using some untested plugins, try to disable all of them, leave just to active only the plugins that come bundled with the theme core files and check again the results.

Hope this helps!

Thanks for the message!

Catalin
tagDiv Staff

Hello Lubo,

You should not be afraid of this plugin or something else! We do not know about this software and also, in the future, we do not plan using it, sorry! This is not important for our theme because our theme will be in a continuous development and the major accent will fall down over our page builder.

Thanks for the message!

Catalin
tagDiv Staff

Hello beermoney,

Try to disable all of your untested plugins, clear all the caches and use only the plugins which come bundled with the theme core files and rule out any conflicting plugins. These can interact with your theme’s code and affect the Search Button. After this, if the problem is still there, please provide your website URL so I can take a closer look at it.

Thanks for the message!

Catalin
tagDiv Staff

Hello mehedi57,

Provide your website URL so I will be able to inspect it closer and also, so I will be able to provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello,

This warning appears because your Weather API key is not set. Please check our documentation here -> https://forum.tagdiv.com/weather-widget/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello primesolutions,

Notice that the Big Grids contain more modules and if you want to affect something like this to your Big Grid, you should edit the corresponding module file in this case. For example, if you are using the Big Grid 4 you should edit the module_mx9.php like this -> https://www.screencast.com/t/qs7396FFNzt This is a simple example.

Hope this helps!

Thanks for the message!

Catalin
tagDiv Staff

Hello SanderW013,

Try to make a new clean install from scratch via FTP way because this is the surest method in this case. Clear the old version and install the latest one and check the results. I have tested on my side and the breadcrumbs seem to work as expected.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello FranciscoFdez,

I have inspected your homepage and it seems that your featured images are working fine now as you can see here -> https://www.screencast.com/t/oGadSXyaayj but also, I saw that you have some errors on your console which might come from your untested plugins used by you which can interact with the theme core files and causes a lot of unknown issues. Try to clear all of these and leave just to active only the plugins that come bundled with the theme core files and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,

There is an option for it in Theme panel here -> https://www.screencast.com/t/lSFtwK4N3ZqE

Thanks.

Catalin
tagDiv Staff

Hello Josuesantana,

Do you want to develop the login functionality by adding more fields? Sorry for this but please notice that is not a simple task and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry! As a hint, if you want to add more fields to your login section you should edit the theme’s core files where the code is created, like td-login-modal.php

Thanks for your understanding!

Catalin
tagDiv Staff

Hello theoutj3,

Provide your website URL so also, some useful screenshots to display your issue and what exactly you want to change. Also, after you have made some changes in your website, clear all the caches and check again the results.

Thanks.

Catalin
tagDiv Staff

Hello mehedi57,

Unfortunately, the theme does not have any such an option that allows you to customize your mobile theme page, sorry! If you want to do this, you should use a bit of CSS code. You should provide your website URL and through such a useful screenshots you should explain what exactly you want to change.

Thanks for the message!

Catalin
tagDiv Staff

Hello abdullah hamed,

If you will turn off this option from the theme panel, notice that functionality will be generally disabled for the entire website. Also, if you want to hide this only on frontend, you should use a bit of CSS code to hide it, using the following code here ->

The code is ->

.td-post-views{
display:none;
}

Thanks.

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