Hello shorter126,

Make sure that you have complete install the theme via FTP way because this is the surest method in this case. Make sure that your system status parameters are correctly increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps!

Thanks for the message!

Hello akseleran,

Your system status is not fully increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all the caches and check the results. All the parameters status should have to be green and not yellow.

Thanks for your understanding!

Hello shorter126,

Ensure that your system status parameters are increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all the caches and check the results.

Hope this helps!

Thanks for the message!

Hello 22p,

It’s important to do this to give your code a high priority. You should overwrite the default value of your colors via custom CSS code and that’s why you should add that tag. Also, if you do not want to use it, you should edit the style.css code, find this element and change directly from there this value.

Thanks for your understanding!

Hello Solid_Snake,

Unfortunately, the theme does not have any such an option for it! Notice that widget comes from WordPress and the theme only use it in the theme, sorry! Try to find an online solution that allows you to exclude some categories from this widget. Also, you can try this -> https://wordpress.stackexchange.com/questions/192051/hide-specific-categories-from-category-widget

Thanks for the message!

Hello 22p,

Try the code below and place it in Theme panel -> Custom CSS area.

.footer-text-wrap .block-title >span,
.footer-social-wrap .block-title > span
{color:red!important;}

The result is here -> https://www.screencast.com/t/eqkMPmEXB0

Thanks.

Hello aminudidat,

Also, check the GD Library option to be activated from your dedicated server because this option allows you to load images in your media library.

Thanks for the message!

Hello akseleran,

Please check if your system status is increased according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ Most likely, your PHP memory has exhausted and that’s why you cannot save anything.

Thanks for your understanding!

Hi Kingx26,

Do you are referring to this white space from here -> https://www.screencast.com/t/ZTHYwcvEnKS? Notice that space comes from your edit and it seems to be an empty paragraph as you can see in that image. Check the post editor and remove it from there.

Thanks for the message!

Hello nicobros,

Please try to refer to these links here -> https://forum.tagdiv.com/topic/call-to-undefined-function-get_header/ and https://forum.tagdiv.com/topic/site-not-reachable/ and follow the steps which have been given there to solve your problem.

Hope this helps!

Thanks for your understanding!

Hello nicobros,

Please try to refer to these links here -> https://forum.tagdiv.com/topic/call-to-undefined-function-get_header/ and https://forum.tagdiv.com/topic/site-not-reachable/ and follow the steps which have been given there to solve your problem.

Hope this helps!

Thanks for your understanding!

Hello videomaker,

This update should not break the theme or something else, sorry! Make sure that your update has been completed via FTP way according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ Clear all the caches and check the results. Also, disable all of the untested plugins if you are using something like this.

Thanks for your understanding!

Hello BlagojGjelevski,

You should try using our multipurpose plugin because there you will find a lot of useful elements which can use them for your project. As an example, if you want to add 4 images to your frontend, you should use the inline single image element, set up your Row for two columns and the results should look like this -> https://www.screencast.com/t/L8AjBvymU -> https://www.screencast.com/t/EcYLbzcLKLd

Hope this helps!

Thanks for the message!

Hello mentor,

Most likely, you are using multi-purpose features to your sub-footer, right? If yes, notice that you should check the Style 1 – Multipurpose sub-footer from here -> https://www.screencast.com/t/7u3oDoQXaN Clear all the caches and check the results.

Thanks for the message!

Hello aminudidat,

Ensure that you have installed the latest theme version via FTP way because this is the surest theme method, in this case, check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, your PHP memory has exhausted and that’s why nothing renders. Also, if you are using some untested plugins, try to disable all of these, clear all the caches and check the results. If you are using the child theme, try to switch to the main theme and check. If the problem is still there, please let us know.

Hope this helps!

Thanks for the message!

Hello,

YOur content should be loaded to new demo installed because your data has been loaded into your database. After this demo has been installed, try to check each block from there and check the settings. Notice that some blocks are filtered after featured category and you may not have posted in that category and that’s why to appear nothing. Check it with more attention the theme layout.

Thanks for your understanding!

Hello cointoday,

I guess that you cannot access your wp-admin because you do not know your right credentials, right? Please keep in mind that our theme does not control this because this functionality is just from WordPress. The theme only takes it and use it. Nothing special. For a testing, I have made a new user on my website with this kind of email as in your example and I tried to add a wrong password so I can forget my password to this email. I add that email and the new password was sent there. I do not know what exactly could be your problem but please notice that’s not theme related, sorry! Most likely, this email is incorrect and that’s why you bring this message. Please try to remember the correct email address so you can reset your password.

Thanks for your understanding!

Hello AWAY FROM LIFE,

I have tested your website with a mobile emulator and I saw that you have some js errors on your console, as you can see here -> https://www.screencast.com/t/NjgrbW1drQi Also, I saw that you are using a lot of untested plugins which can interact with the theme core files and causes a lot of unknown issues. Try to disable all of these, clear all the caches and check the results.

Hope this helps!

Thanks for the message!

Hello angelogiovi,

Unfortunately, this kind of option (Stick this post to the front page) does not work for our theme, sorry! Notice that our theme has been made to work dynamic and you cannot have any control over each post from the blocks or Grids. The general sorting for posts can be found here -> https://forum.tagdiv.com/block-settings-guide/ Also, if you want to display a certain post at the top of your front page, you should try using to add the ID for that post, using the post ID filter, like this -> https://www.screencast.com/t/V59HNnI8NDzD

Hope this helps!

Thanks for the message!

Hello coolkid,

You should try using other ads to create your own ads according to our documentation here -> https://forum.tagdiv.com/newsmag-using-other-ads/ and there you can ad what size you want for your image.

Thanks for the message!

Hello angelogiovi,

Unfortunately, this kind of option (Stick this post to the front page) does not work for our theme, sorry! Notice that our theme has been made to work dynamic and you cannot have any control over each post from the blocks or Grids. The general sorting for posts can be found here -> https://forum.tagdiv.com/block-settings-guide/ Also, if you want to display a certain post at the top of your front page, you should try using to add the ID for that post, using the post ID filter, like this -> https://www.screencast.com/t/V59HNnI8NDzD

Hope this helps!

Thanks for the message!

Hello techmod,

I have inspected your website and I saw that your language switch button seems to work as expected and when the English language is active, all the site is in English and so let of forth. Sorry, if is not what you mean, please be more specific with your problem, provide some useful screenshots which what exactly you want to change, for a better understanding and also, so I will be able to provide a more accurate response. Please keep in mind that we do not plan to promote any plugin as you said above. The WPML plugin has been tested with our theme and should work as expected, sorry!

Thanks for your understanding!

Hello shubhra,

I guess that you want to add the author avatar for each post in blocks, right? So, if you want to do this, please check the following topic here -> https://forum.tagdiv.com/topic/adding-avatar-to-a-block/

Thanks for the message!

Hello screengeek,

#1 Please provide a useful screenshot of the problem so I can identify it.
#2 You can change the Tags string with your desired one from Translations field from Theme panel, like this -> https://www.screencast.com/t/ru6f6PCXglb

Thanks for the message!

Hello Claudia,

Make sure that your theme installing has been made via FTP way and then, check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps!

Thanks for your understanding!