Hello Jose,

You should access here -> https://studio.envato.com/ and then select from there what exactly you want to make on your website and what kind of services you want.

Thanks for your understanding!

Hello meri,

If you want that your changes to be applied only to mobile devices notice that you should add your custom code in Advanced CSS box from here -> https://www.screencast.com/t/bbRhJ9DLLjE Please be more specific on which exactly information you do not want to hide so I will be able to provide a more accurate response.

Thanks for the message!

Hi mamito,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello Serd,

Please provide your website URL so I can take a closer look at it and also, so I can inspect it closer it and also, so I will be able to provide a more accurate response. You can show me some useful screenshots for a better understanding.

Thanks for your understanding!

Hi,

Unfortunately, the theme does not have any such an option that allows you to make this change, sorry! You should find out through the plugin’s files and make from there this change.

Thanks for the message!

Hello MESHC,

Provide your website URL and some useful screenshots to show me the problem. I need this for further investigations and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello unemployal,

Please show me exactly the problem through a useful screenshot so I can identify it and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello all,

@roseways, Unfortunately, this kind of plugin has not been tested with our theme and also, we cannot say for sure if it will work or not with the theme, sorry! Also, we cannot provide support for untested plugins.

@bartoszgeza, Please notice that you cannot hover over the menu for touchscreen because this effect does not exist. You should tap the screen! How do you hoven on touchscreen devices? -> https://www.screencast.com/t/G1Lb0i2dD

Thanks for your understanding!

Hello waqas,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you. Also, make sure that you are using the latest theme version.

Thanks for your understanding!

Hello evilspyboy,

You should check the theme panel, Ads area because there you can see the size of the ads which you can use on your website, like this -> https://www.screencast.com/t/pSRBce7il

Hope this helps!

Thanks for your understanding!

Hello LITBeL,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page so I will be able to provide a more accurate response. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hi Paul,

Please send us an email at contact@tagdiv.com with your credentials (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello,

Please refer to the following topic here -> https://forum.tagdiv.com/topic/background-of-a-post-how/

Thanks for the message!

Hello biharinews,

You should use the Custom Ads which can be created using the div’s method, according to our documentation here -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

Hope this helps!

Thanks for the message!

Hello omattelin,

Make sure that you have installed the latest theme version of the theme via FTP way, clear all the caches and check the results. Remove all of the untested plugins if you are using something like this, purge all CDN files, clear all the caches and check the results.

Thanks for your understanding!

Hello AntonioGM,

Use the Custom Code, Advanced CSS box and place your code only for Desktop, like this -> https://www.screencast.com/t/bbRhJ9DLLjE

Hope this helps!

Thanks for the message!

Hello Kanuj,

Try to use the code below and place it in Theme panel -> Custom CSS area.

The code is ->

.td-author-name a{
pointer-events:none;
}
cite a{
pointer-events:none;
}

Thanks.

Hello Chris,

Please notice that the mega menu has not been designed to be used on mobile devices, sorry! Also, the theme does not have any such an option in the panel which allows you to add this, sorry!

Thanks for the message!

Hello hosein,

Please keep in mind that our theme has no RTL files and any support for this because it has not been designed to be used in this layout, sorry!

Unfortunately, we have no plan on implementing it in the near future. Implementing RTL support in our theme will require 2 style.css files and it will add significant “weight” to the theme. Using the RTL mode means that lots of elements have to be adjusted and this thing involves custom work and we cannot provide this at the moment!
Please try to do a simple search of our forum and you will see that our team offers support only for theme related problems and which not require additional customizations. Please check again our support policy here -> https://forum.tagdiv.com/support-policy-2/

Thanks for your understanding!

Hello all,

The Theme was fully tested and all of the plugins from this packet should works as expected. Try to make a new clean install from scratch via FTP way with the latest theme version, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Notice that the Child theme should work as expected and until now, we do not have any bad reports in this case. Try again to use it according to our documentation here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks for your understanding!

Hello Berbi,

Here is not talking about featured image, sorry! That image can be changed by editing the page with the composer. This is a similar topic
– https://forum.tagdiv.com/topic/how-can-i-change-travel-demo-main-bag-ground-image/

Thanks!

Hello creamundo,

Unfortunately, we do not have any bad reports in this case with our theme. You should remove all of the untested plugins which can interfere with the theme core files and causes a lot of unknown issues. Clear all the caches and check the results. Please keep in mind that our theme comes without any kind of malware or virus if it was downloaded from the official platform – Envato Market – Theme Forest. Most likely, you have encountered such a malware or virus from another software or untested plugins which do not come with our theme and that’s why you bring these errors. Try to make a new clean install from scratch to another subdomain and check the results.

Hope this helps!

Thanks for the message!

Hello,

I suppose that you want to add the Grid 12 template on your homepage, right? Notice that you can add it to the page if you will use the TD Composer as page builder. Please check the documentation here -> https://forum.tagdiv.com/tagdiv-composer-tutorial/ Follow the steps from this useful tutorial.

Thanks for the message!

Hello Alina,

Please notice that error is not theme related. It seems to be a problem caused by your server. Please follow the next useful tutorial here -> http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

Thanks for your understanding!

Hello k2point0,

Please follow this topic to remove the More from author
– https://forum.tagdiv.com/topic/related-articles-remove-or-hide-more-from-author-newspaper-theme/
There is no dedicated theme option for this, at the moment.

Thanks for your understanding!