Hello,

Sorry for this but please notice that if you will check our emo preview you will see that the page score are the same for both devices. Notice that the page speed depends greatly on how well your site is customized and optimized. The only useful guide, in this case, can be found here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ Also, you can read here -> https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/

Hope this helps!

Thanks for the message!

Hello Olya,

Sorry but the theme does not have any such an option that allows you more options for this section, sorry! You can sort the related articles section only by a Categories or Tags from here -> https://www.screencast.com/t/28wSrxJe1rN

Thanks for your understanding!

Hi,

I suppose that you are referring to the appearance of a flash/time loading when you enter on your website, right? This behavior appears when you have additional customization through custom CSS code. Please notice that the CSS is working in cascade and the first time will take the code from style.css that is set it by default and then the theme will take the custom code that you have changed from Theme panel and practically this flash is generated by this cause. As a workaround, you have to check your style.css and try to add directly to this file your desired custom code. So, if your problem is still there, please try to revert the theme to the default settings, without any customizations and let us know how it goes. Also, you can try to make a new fresh install from scratch with the latest version of the theme and check the results. Also, please make sure every time you cleared caches. Noticed that the only files where you will have to edit are style.css. Also, please update the theme to the latest version of it.
If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Hope this helps!

Thanks for your understanding!

Hello gorghi92,

I have inspected your website and I saw through your source page that you want a lot of issues as you can see here -> https://www.screencast.com/t/d2On5fApL Also, I saw that you are using a lot of untested plugins which can interact with the theme core files and cause a lot of unknown errors as you can see here -> https://www.screencast.com/t/Fzl5AhqSi If you want to achieve best theme results, you should use only the required and tested plugins with the theme. Remove all of them, clear all the caches and check the results. Should works as expected. Also, if the problem is still there, try to make a new clean install from scratch via FTP to another subdomain and check the results.

Hope this helps!

Thanks for your understanding!

Hello latihlogika,

Sorry for this but please notice that what you want to achieve involves doing such an additional customizations and we cannot provide something like this at the moment because the custom work is not covered by our license, sorry! You should customize it yourself with such a custom CSS code and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you!
Usually, we recommend the developers from studio.envato.com

Thanks for your understanding!

Hello Olya,

Yes, you can turn off from Theme panel our sharing buttons -> https://www.screencast.com/t/DFLkwIOe and then, if you have solid skills for codding you can add your own social sharing if you will edit the theme’s core files where this code is created. You can start from here -> https://www.screencast.com/t/hZqp5dTnl

Hope this helps!

Thanks for your understanding!

Hello trell,

You should try to download them from here -> https://www.dropbox.com/s/mtczc43qdg96ca5/examples.zip?dl=0

Thanks.

Hello evilspyboy,

Notice that our theme has been designed to be used only with Google Adsense. You can create your own ad code according to our documentation here -> https://forum.tagdiv.com/newsmag-using-other-ads/

Thanks for your understanding!

Hello xiaoc68,

Here is talking about the post pagination when you are using the pagebuilder+latest articles+pagination. So, the only right way to disable this pagination is to switch the theme to another page template (default for example). I can provide you a code to hide this pagination but it’s not recommended because then, the users cannot page the others posts and have no sense, sorry!

Thanks for your understanding!

Hello dwarkapuria,

Unfortunately, the theme does not support the full-width content, sorry! So, if you want to have some full-width elements you should use our full-width elements according to our demo preview here -> https://demo.tagdiv.com/newspaper/full-big-grid-1/ You can refer to the following topic here -> https://forum.tagdiv.com/topic/full-width-website-option/

Thanks for the message!

Hello k2point0,

Sorry, the theme is not broken. The problem comes from W3TC plugin which is not tested with our theme, sorry! Use only our tested plugins if you want to achieve best theme’s results. Our recommended plugin for caching is WP Super Cache.

Thanks for your understanding!

Hello ariascordoba,

If you want to achieve something like this with your website, you should use our full-width elements from here -> https://demo.tagdiv.com/newspaper/full-big-grid-9/ -> https://www.screencast.com/t/wXE2RLvty9 and your website should not have the background image/color applied.

Hope this helps!

Thanks.

Hello konblog,

This solution is made only for a background image or white color, applied at the website. When you use this, the theme becomes boxed and then you can use the above solution. If you do not want to use any background image please add a white color to your background from here -> https://www.screencast.com/t/VBlHgayF

Hope this helps!

Thanks for the message!

Hello Cavemantraining,

Make sure that you are using the latest theme version installed via FTP way because this is the surest method in this case. Also, provide your website URL so I can inspect it closer and provide a more accurate response. You can provide some useful screenshots with the problem for a quick identification.

Thanks for your understanding!

Hello guarabana,

The simplest way to replicate our demo is to import the demo from Theme panel, without dummy data (if you have your own content on your website). Please check here -> https://forum.tagdiv.com/installing-demos/

Thanks.

Hello aidon

There’s an option for it in Theme panel, like this -> https://www.screencast.com/t/Jafd76f9

Thanks.

Hello Olya,

Normally, the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed.

Thanks for your understanding!

Hello mhoulaha,

Provide your website so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thanks for the message!

Hello ahmednet,

Please keep in mind that our theme has no RTL files and any support for this because it has not been designed to be used in this layout, sorry!

Unfortunately, we have no plan on implementing it in the near future. Implementing RTL support in our theme will require 2 style.css files and it will add significant “weight” to the theme. Using the RTL mode means that lots of elements have to be adjusted and this thing involves custom work and we cannot provide this at the moment!
Please try to do a simple search of our forum and you will see that our team offers support only for theme related problems and which not require additional customizations. Please check again our support policy here -> https://forum.tagdiv.com/support-policy-2/

Thanks for your understanding!

Hello Janine Thomas,

Most likely, your Revolution Slider is not set up to displays your latest articles and that’s why you cannot bring this. Check your settings and change the Sort post By another order, in your case should have to be sorted by latest -> https://www.screencast.com/t/i1NhswAvzwO

Thanks for the message!

Hello csx_rippekeane,

If you want to add another image to your author you should only use it a plugin for this. More information could be found here -> https://forum.tagdiv.com/author-card/

Thanks for the message!

Hello, csx_rippekeane,

Sorry but the theme does not support 4 columns but only maximum 3.

Thanks for the message!

Hello monsur,

Unfortunately, I do not exactly understand what you mean, sorry! Provide more details and be more specific so I can understand what you mean.

Thanks for the message!

Hello harish.bhathee,

First of all, I will thank you for your interests in our theme and for your appreciations! Before I answer your questions, let’s clarify what exactly is Child Theme and how it will be used on WordPress platform. For this, you should read this document here -> https://codex.wordpress.org/Child_Themes
1,2)The theme can be updated in the same way if you will use the child theme, according to our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/
3)The dummy data can be imported in the same way if you will use the child theme. Read here -> https://forum.tagdiv.com/installing-demos/ Also, for more information about our Child Theme, please check here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Hope this helps!

Thanks for the message!

Hello godfatherblog,

No, this code will work only for post pages.

Thanks for the message!