Hello alex,

First of all, please notice that code is not an HTML code, sorry! It’s javascript! We have no idea about this code and we do not know what exactly should have to happen with this code, sorry! If you want to add some JS code through our theme, you should add it in our custom box area, like here -> https://www.screencast.com/t/mSn0sEiuN91 Check it with the vendor of this code and request some help from they.

Thanks for your understanding!

Hello daozaimichael,

Please ensure that you are using the latest theme version and required plugins that come bundled with the theme core files. I have tested on my side and the gradient seems to work as expected, without any problem, sorry! If the problem is still there after this, you should send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at your setup page.

Thanks for the message!

Hello Maiko,

1)I do not understand why did not use the Default page template? -> https://www.screencast.com/t/XIoopSQmMOFG
2)If you want to use the widgets in Footer 1,2,3, you should try using the Footer template style 5. For more information about our footer templates, please check here -> https://forum.tagdiv.com/footer-templates/
3)There’s an option for it in Theme panel, like here -> https://www.screencast.com/t/ZwTU13XRCep

Thanks for your understanding!

Hello,

Replied via another topic.

Thanks.

Hello andrecarbajal,

First of all, to be safe, you should make a full backup to your database, and then, download the latest theme version from Theme Forest and install the theme via FTP way because this is the surest theme method, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps!

Thanks for the message!

Hello luckyone,

Please provide your website URL and some images so I can saw the problem.

Thanks for your understanding!

Hello virgboggie,

1)Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

2)Also, the third important rule is to do not edit a page which was created with Visual Composer with TD Composer.
Also, I have inspected your website and I saw that you are using some untested plugins which can interact with the theme core files and causes a lot of unknown issues like this.
For more information about how you should use our page builder incorrect way on our theme, please check the following useful tutorial here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial-2/

Clear all the caches and check the results.

Thanks for your understanding!

Hello jeanlucb,

You can try using the code below and place it in Theme panel -> Custom CSS Area.

The code is ->

.td-footer-wrapper {
padding-top:0!important;
}
.td-main-content-wrap {
padding-bottom: 0;
}

Thanks.

Hello chadsrl,

Please provide your website URL so I can take a closer look at it. Also, please provide screenshots with the issues so I can localize it.

Thanks for your understanding!

Hello haychart,

Indeed, on your website, the featured image is upside down which is really strange! If you will check our demo, you will never see this strange behavior, sorry! Please keep in mind that the problem only comes from your website and settings. Check your plugin’s list and if you are using some untested plugins, try to disable all of these and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello majorfuss,

2)Please notice that if you setup your Category Page with Infinite load+Load more pagination as pagination type, the Load more button will appear after 3 loaded pages because this is the limit set up by default in our theme. You can change the limit post number for one-page loading from Readin section, like this -> https://www.screencast.com/t/lI2X3hBz22gp Here is just an example -> https://www.screencast.com/t/CfY45XJ7Ev

3)Unfortunately, the theme does not have any such an option that allows you to do that, sorry! You can change the background color for this button only for the entire website.

6)Sorry but the theme does not have any such an option for this!

Thanks for your understanding!

Hello cjs,

Please provide your website URL so I can take a closer look at it. Please provide the link to the page where you see this problem.

Thanks for your understanding!

Hello euphorie-design,

Please provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response/code.

Thanks.

Hello albertok,

Unfortunately, I do not exactly understand what do you mean? Please provide more details about what you want to achieve and also, you should provide some useful screenshots to show me what exactly you want to achieve. Make a photo from our demo and provide it here. Do you want the title for your blocks or what? Notice that if you want to write custom text on your website, you can use the Text with Title block, like this -> https://www.screencast.com/t/4glB36tx

Hope this helps!

Thanks for your understanding!

Hello sebenar,

What exactly do you want to change to the social icons for the mobile menu? If you want to make some changes for the mobile menu, you should edit this container -> https://www.screencast.com/t/PaenSPuYG1 You have to provide more details for your desired changes. To create your own code, please check here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Hope this helps!

Thanks for your understiading!

Hello Jeffrey,

Send us an email at our above address.

Thanks.

Hello PAPPACLART,

You should inspect here -> https://www.screencast.com/t/7kCzzo1ul to see which are the right theme width.

Thanks for your understanding!

Hello narinder912,

If you want to hide the author name for the search page, you should try using the code below and place it in Theme panel -> Custom CSS area.

The code is ->

.search .td-post-author-name{
display:none;
}

The result is here -> https://www.screencast.com/t/eLxo0NnU

Thanks for your understanding!

Hello TNTJ Sites,

Yes, the Single Image element will apply a background color black as a general effect and that’s why the image will be darker. Try to use a bit of CSS code to remove this effect.

.td_block_image_box .td-custom-image a:before{
background-color:inherit!important;
}

The result is here -> https://www.screencast.com/t/WTrYhzLp7kI

Hope this helps!

Thanks for your understanding!

Hello euphorie-design,

Please make sure that you have right setup your Big Grid with Visual Composer because I have tested on my side and it seems to work as expected, as you can see here -> https://www.screencast.com/t/za7Et9LIWPdu

Thanks.

Hello Kley,

Please make sure that you have activated the Classic like from your Sharing, from here -> https://www.screencast.com/t/gfVsCuCP Article Top or Bottom Like and then, using a bit of CSS code you can hide it if you do not like this behavior. Please activate this option and try again to test the Twitter sharing functionality.

Hope this helps and let us know if you want to hide the Article Classic like and if you want this, please provide your website URL.

Thanks for your understanding!

Hello ipekg89,

Unfortunately, we know about this problem, it was added to our list of fixes and we will consider to fix it in near future updates, sorry! It seems to be a strange problem with the homepage of this demo. A quick solution would be to create a new page and copy/paste the shortcodes from the old homepage to the new homepage, save it and check the results. Should work as expected. Please try to follow the next steps -> https://www.screencast.com/t/xIt5MWAw

Thanks for your understanding!

Hello ycchang1006,

1)Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

2)Also, the third important rule is to do not edit a page which was created with Visual Composer with TD Composer.
Also, I have inspected your website and I saw that you are using some untested plugins which can interact with the theme core files and causes a lot of unknown issues like this.
For more information about how you should use our page builder in correct way on our theme, please check the following useful tutorial here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial-2/

Clear all the caches and check the results.

Thanks for your understanding!

Hello emporioeventi,

Please keep in mind that the TD COmposer was fully tested with Newspaper 8 version and it seems to work as expected, without any problem. Please ensure that you have right installed the theme via FTP way and then if you are using some untested plugins, try to disable all of these and leave just only the plugins that come bundled with the theme core files and rule out any conflicting plugins.

Thanks for your understanding!

Hello TNTJ Sites,

I have inspected your website but I did not see any differences between these images, like here -> https://www.screencast.com/t/cM2RcokFFrqE

Thanks for your understanding!