Hello edelalon,

Check the system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all the caches and check the results.

Thanks for your understanding!

Hello majorfuss,

1)Unfortunately, our theme does not have any such an option that allows you to manually change the articles from Big Grid feature, sorry! All of these can be done only automatically.
2)There’s an option for it in Theme panel, like here -> https://www.screencast.com/t/pruIImQKreqs
3)Check this option from here -> https://www.screencast.com/t/gCEnN3c6ZHx
4)Provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response/code.
5)Here is talking about Ajax Filter which can be disabled from Settings, like this -> https://forum.tagdiv.com/block-settings-guide/

Hope this helps!

Thanks for your understanding!

Hello afratus,

Please provide your website URL so I can take a closer look at it in mobile mode. I need to inspect it and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello cwamerica,

Unfortunately, the theme does not have any such an option for what you want but the only possibility for achieving this behaviour would be to create a category and then, a subcategory, according to the following useful manual, like this -> http://www.wpbeginner.com/beginners-guide/how-to-add-categories-and-subcategories-to-wordpress/

Hope this helps!

If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello lamasatonline,

Please keep in mind that our theme has no RTL files and any support for this because it has not been designed to be used in this layout, sorry!

Unfortunately, we have no plan on implementing it in the near future. Implementing RTL support in our theme will require 2 style.css files and it will add significant “weight” to the theme. Using the RTL mode means that lots of elements have to be adjusted and this thing involves custom work and we cannot provide this at the moment!
Please try to do a simple search of our forum and you will see that our team offers support only for theme related problems and which not require additional customizations. Please check again our support policy here -> https://forum.tagdiv.com/support-policy-2/

Thanks for your understanding!

Hello orrorea33giri,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hi Dinesh,

1)Notice that we have a bit list of Footer template, as you can see here -> https://forum.tagdiv.com/newsmag-footer-templates-2/ If you want to have your own Footer template, you should try using Footer Template Style 5.
2)Check the Translations section and make your desired translations from there -> https://www.screencast.com/t/Ss81HpnK24PL Clear all the caches and check the results.
3)You should check here -> https://forum.tagdiv.com/newsmag-using-other-ads/
4)The theme does not have any such an option that allows you to Ad a Notification Popup, sorry! Try using such a plugin for this.

Thanks.

Hi Rick,

1)Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

2)Also, the third important rule is to do not edit a page which was created with Visual Composer with TD Composer.
Also, I have inspected your website and I saw that you are using some untested plugins which can interact with the theme core files and causes a lot of unknown issues like this.
For more information about how you should use our page builder in correct way on our theme, please check the following useful tutorial here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial-2/

Clear all the caches and check the results.

Thanks for your understanding!

Hi,

Do you are referring to these elements -> https://www.screencast.com/t/33LOOPZw0h If you want to change the color of it, try the code below ->

.td-post-category {
background-color: red!important;
}

Hope this helps!

Thanks.

Hello,

I do not know what the Live CSS editor does not work for your end, sorry! Notice that option is a simple Chrome Add-on and we cannot offer support for it. Try to remove and re-install it again and check the results.

Thanks.

Hello rhartenberg,

Unfortunately, please notice that our product does not have such an option for dynamic width and we do not recommend to do that through the custom CSS code because the layout of the theme will be damaged. If you want to change the width of the theme to be in full-width mode, please notice that is not a simple task and you will have to adjust the entire theme to the new width for better results.
Above, my colleague gave you an example of where you should start to increase the theme width, but notice then you will have to make some additional customizations to adjust the other theme elements if you want to bring best results.

If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hi orlando,

The theme schema information is found here: https://www.screencast.com/t/vKv7KoXuIG2 If you want to remove or add something, you should do it yourself because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Hello barronlau,

I have inspected your website and I saw that your sidebar is broken and overlaps the content. First of all, I will recommend you to disable all of the untested plugins, if you are using something like this, clear all the caches and check the results. Also, if the problem will persist to be there, you should make a new clean install from scratch, via FTP wat with the latest theme version and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello manoelvlm,

I have inspected your website on mobile and I saw that you have set up a gradient image for the main menu background. Do you try to replace it with an image and does not work? Please try to clear all the caches and check the results. Also, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. PRovide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello Josuesantana,

Unfortunately, our theme does not have any such an option that allows you to do this, sorry! Notice that the theme has a big list of Header Styles, as you can see here -> https://forum.tagdiv.com/newsmag-header-styles/ If you want to have any other options, in this case, you should edit the theme core files and create your own style. If you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Hello dennisvdgraaf,

Please be more specific about what kind of VC elements are not shown in the frontend. Give us some useful screenshots with this problem and also, provide your website URL so we can take a closer look at it.

Thanks for your understanding!

Hello Josuesantana,

1)Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

2)Also, the third important rule is to do not edit a page which was created with Visual Composer with TD Composer.
Also, I have inspected your website and I saw that you are using some untested plugins which can interact with the theme core files and causes a lot of unknown issues like this.
For more information about how you should use our page builder in correct way on our theme, please check the following useful tutorial here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial-2/

Clear all the caches and check the results.

Thanks for your understanding!

Hello,

Please keep in mind that on the future, we do not plan to integrate two Ad Spots in our header style because of it’s too much and also, it’s not recommended doing this, sorry! Please notice that our theme has a big list of header styles which use the Ad Spots in different positions, as you can see here -> https://forum.tagdiv.com/newsmag-header-styles/
Notice that is the maximum size for Ads in our theme -> https://www.screencast.com/t/5zNTiAuft1R

Thanks for your understanding!

Hello Dee,

Unfortunately, please notice that we do not have any recommended plugin for this regard but you should try using the plugins whihc were reccomedned above. Remove all of your untested plugins and use only the recommended ones and check the results.

Thanks for your understanding!

Hello,

Please make sure that your theme has been right installed via FTP way because this is the surest method in this case. Also, notice that is not recommended to use the both page builder simultaneously (Td Composer with Visual Composer). Please check the following documentation here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
If the problem is still there after this, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page.

Thanks for your understanding!

Hello,

Check all the Ads Spots from your Theme panel and remove all the code from there, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello mskssk1,

Notice that you can use the Latest posts as sort type for your Blocks and also, notice that if you want and if you like it, you can use a page template which has implemented the Latest Articles at the bottom of the page. Please check the manual here -> https://forum.tagdiv.com/newsmag-page-templates/
I suppose that you are referring to the Ajax Filter option which can be found in Block Settings, according to our manual, like this -> https://forum.tagdiv.com/block-settings-guide/

Thanks for your understanding!

Hello,

Unfortunately, this was the only tested plugin for SEO, sorry!

Thanks.

Hello,

If you want, you can translate this message and write a message with your desired words -> https://www.screencast.com/t/gxqFQaYj1p9o.

Thanks for the message!

Hello Josuesantana,

Sorry for this but please notice that our theme does not have any such a simple solution in this case, sorry! If you want to add a such a box in front of block title, you should write such an HTML core through the theme core files which affect this element. Notice that is not a simple task and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!