Hello au-emergence,

Do you want to remove that borders effect which is above the menu items? Please notice that each header style has an own design and style and if you do not like this one, you should change it to another which does not have this style. Also, if you like this but you do not like that border, you should provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello jatupoth,

If you want to use a new custom Font which is not loaded in our theme, notice that you should download it and import it in theme, according to our documentation here -> https://forum.tagdiv.com/font-customization/

Hope this helps!

Thanks for your understanding!

Hello Ximo,

Please notice that our theme has a version responsive for mobile and the second way for mobile is through Mobile Theme Plugin. Also, if you want to see the exact layout which is on desktop for mobile, you should find the Request Desktop Site settings from browser, according to this tutorial, like here -> https://www.cnet.com/how-to/how-to-request-desktop-version-of-a-web-site-in-chrome-for-android/

Thanks for your understanding!

Hello stylewish,

Notice that you can try using a block set up by Latest or you can set up your page template to be Page Template+Latest Articles+Pagination -> https://forum.tagdiv.com/page-templates-2/.

Thanks for your understanding!

Hello leapdsc,

I have inspected your website and I saw that you are using the Single Image element to display the image on your homepage. Also, I saw that your image is too big and I recommend you to use the normal Text with Title, Edit Content and add your image in that way, like this -> https://www.screencast.com/t/K3AFoKRNyyE and the result should have to look like this -> https://www.screencast.com/t/w6Lhcnostq

Hope this helps!

Thanks for your understanding!

Hello bolgam2,

First of all, check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, you system status has exhausted and that’s why you cannot save anything.

Hope this helps!

Thanks for your understanding!

Hello leapdsc,

Unfortunately, I do not know, what exactly you have added this image to your post page and why it is stretched, sorry! I have made a test on my side, using your image and add it in a simple post. The results which you should optain might look like this -> https://www.screencast.com/t/yE83GCBCbg Try to remove this image and add it again from your Media Library and check the results. Clear all the caches before this.

Thanks for your understanding!

Hello Fidel de Rooy,

Unfortunately, our theme does not have any such an option that allows you to do this, sorry! If you want to achieve this, notice that you should implement it yourself through the code because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Hello techinternational,

Please check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ Also, if the problem is still there with the activation, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page and also, so I can try to activate it. Provide there your Item Purchase Code and the link to this topic so we can quickly identify you.

Thanks for the message!

Hello mradamrothwell,

Please check the following documentation here -> https://forum.tagdiv.com/theme-thumbs/

Hope this helps!

Thanks for the message!

Hello Niklas,

I guess that you have made some changes in your backend and notice that should not be done, sorry! Try to disable all of the untested plugins, leave just to active only the plugins that come bundled with the theme core files and check the results. Notice that I have made some tests on my website and the Stretch header seems to work as expected, without any problem, anytime.
If the problem is still there, you should send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello lamasatonline,

I have inspected your website on desktop and it seems to be clickable. Clear the cache and check the results.

Thanks.

Hello giovanni114,

Unfortunately, our theme does not have any such an option that allows you to do this, sorry! You should edit the functions.php core files and add there some conditions in order to achieve as you wish. As a hint, you should check the following topic here -> https://stackoverflow.com/questions/20039607/different-wordpress-front-page-for-logged-out-and-logged-in-users because there you will find all the steps which are needed to take in this case. Try and check the results. Should work.

Thanks for the message!

Hello shajalal,

I suppose that you are referring that for each refresh, the posts from these blocks are changed, right -> https://www.screencast.com/t/xc6e7ux8Hq Most likely, this block has a random sort and that’s why will happen this behavior. Try to change this sort to another one, according to our documentation here -> https://forum.tagdiv.com/block-settings-guide/

Thanks for your understanding!

Hi au-emergence,

Please provide some useful screenshots so I can see where exactly you want to remove the text.

Thanks for your understanding!

Hi jules,

Please check my above screenshots with more attention and follow the steps from there because you will see this option.

Thanks for the message!

Hello Josuesantana,

Please provide your website URL so I can identify the section where you want to add this and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello NextdMedia,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we ca further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hi,

After each change, please clear all the caches and check the results. Also, you should consult the Translations section from Theme panel and change the name from there -> https://www.screencast.com/t/MdwGDw0DE For more information about this, please check here -> https://forum.tagdiv.com/newsmag-loading-translations/

Thanks for your understanding!

Hello Scott,

I have inspected your website and I saw that it seems to work without any problem. Do you have other problems with your website?

Thanks for your understanding!

Hello Josuesantana,

Sorry but please notice that kind of element does not have this option implemented! The Module Slider does not have any Excerpts and that’s why Content Lenght does not appear after Title Length, sorry! If you want to change this style, you should edit the theme core files and add such a custom code to achieve this. Notice that is not a simple task and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello stinus,

Please provide your website URL and some useful screenshots to show me where exactly you want to change the hyperlinks color, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello manoelvlm,

Unfortunately, I cannot access your website URL so I will be able to provide a more accurate response. Also, if you want to change the background gradient from the Mobile Menu section, notice that you can do this from Theme panel, like this -> https://www.screencast.com/t/LUg8xQ7mzA Check this section because from there you can adjust your mobile menu background as you want.

Hope this helps!

Thanks for your understanding!

Hello Syams,

We recommend using SEO Yoast and this guide:
https://yoast.com/wordpress-seo/ -> https://yoast.com/rich-snippets-everywhere/

Thank you!

Hello, Josuesantana,

Do you are referring to the title length on the Excerpts? Please check here -> https://www.screencast.com/t/PMPo89Rd6X For more information about this, please check here -> https://forum.tagdiv.com/excerpts-introduction/

Thanks for your understanding!