Hello Gil Poulsen,

Indeed, you have a problem on your website but notice that is not caused by our TD Composer, sorry! Please no longer blame our page builder and please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello Sanalup,

If you will check our theme elements, you will see that we have Big Grid Slide -> https://demo.tagdiv.com/newspaper/big-grid-slide/ and iOS Slider like this -> https://demo.tagdiv.com/newspaper/ios-slider/ Please found them to the Visual Composer or TD COmposer and add it to your pages.

Thanks for your understanding!

Hello dired62,

Check your Plugins list and there you will see the Speed Booster plugin, like this -> https://www.screencast.com/t/InnhMe0XG8TU Being an old version, you should remove it and install the latest version of it which is available with the latest theme version.

Thanks for your understanding!

Hello cobelfret,

1)First of all, please provide your website so I can take a closer look at your footer section. About what kind of widgets do you are referring? Provide more details/screenshots so I can saw the problem.
2)Notice that we do not recommend using the both plugins to be active at the same time because might appears some errors in the theme, sorry! For more information about our page builder and transitions between these two plugins, please check here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial/
3)Notice that TD Composer has not been designed to be used for post pages but only for pages, sorry!
4)I guess that you are referring to this Weather Strings -> https://www.youtube.com/watch?v=KSRYDLJkqe0&feature=youtu.be? Notice that translations come from WordPress and not from our theme, sorry!

Thanks for the message!

Hello muratozer,

It seems to be a problem caused by your dedicated server and not coming from our theme, sorry! You should contact your hosting provider, tell this problem because they should be able to provide a more accurate response. After you can access your backend and if you will have any other problems with the theme, please let us know and we will glad to help you.

Thanks for the message!

Hello sefirotxx,

Check the system status parameters and see if all of these are increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Make sure that section has been setup with our guide, clear all the caches and check the results.

Thanks for the message!

Hi Todd,

It seems to be a problem caused by your memory caches. Please try to remove all of the caches from your website, also, check the hosting provider and remove the server cache, purge all CDN files if you are using the CDN system and check the results. If the problem is still there, you should make a new clean install from scratch via FTP way with the latest theme version and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hi slo,

Please provide your website URL so I can take a closer look at your Big Grid and also, so I will be able to provide a more accurate response. First of all, please ensure that you are using the latest theme version and make sure that you use only the required and tested plugins with the theme. Otherwise, if you use some untested plugins which might interact with the theme, please try to remove all of them, clear all the caches and check the results.

Thanks for your understanding!

Hello websystemsweb,

I have tested on my side and as an author, I cannot edit the page with TD Composer as you said above, sorry! Please check the following screenshot here -> https://www.screencast.com/t/aSEhqll3uH because there you will see what you see when you have logged as an Author. Please provide more details about your problem, also, give me some screenshots so I can see the problem. I suggest you make a new clean install from scratch via FTP way and use only the plugins that come bundled with the theme core files, clear all the caches and check the results.

Thanks for your understanding!

Hello JJ0000,

Please keep in mind that we cannot provide any custom service, sorry! For more information about how you can customize your page with this plugin, please check the documentation here -> https://codex.buddypress.org/

Thanks for your understanding!

Hello,

If you want that your ads to be displayed on the Category pages, please try to use the code below ->

.td-a-rec-id-sidebar{
display:none;
}
.single .td-a-rec-id-sidebar{
display:block;
}
.category .td-a-rec-id-sidebar{
display:block;
}
.home .td-a-rec-id-custom_ad_2 {
display:none;
}

Thanks.

Hello SeD,

Please notice that the W3 Total Cache plugin is not tested with our theme and it seems to be a problematic plugin, based on bad reports received until now, sorry! You should only use our WP Super Cache plugin, as before and check the results. This feature should have works as expected with the theme because it has been tested.

Thanks for the message!

Hello Erythros,

The updated plugin has been tested and it seems to work as expected, without any problems. You can use the update of the plugin and check the results.

Thanks for the message!

Hello chrisun,

Please check our documentation here -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/ -> https://www.screencast.com/t/UbZKZf2BR

Thanks.

Hello IRC77,

Do you want to create your own ads? Please check our documentation here -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/ because there you will found all the required steps which are needed to follow in order to create your personal ads.

Thanks for your understanding!

Hello Gil Poulsen,

Yes, now you have good understood.That’s how it is. It is not recommended to use the both plugins because the theme can be broken.

Thanks for your understanding!

Hello sollymans,

Notice that you should not update your plugin, you only use the bundled version, sorry!

Thanks.

Hello monacodoom,

Please IGNORE this warning and use ONLY the plugins which come bundled with the theme core files.

Thanks.

Hello DarkStarzs,

I suspect this issue happens due to having introduced a non-numeric value to your offset and that’s why you bring this problem. Please check this setting and ensure that you have completed correctly this field. I have done some tests in this case and notice that we have not encountered any issues.
Also, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page and also, you have to provide a full FTP Acess so we can access your theme files, for deeper inspecting. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello Mohamed Kamil,

Please notice that kind of error does not come from our theme but from some problems on your server. Please check the following documentation here -> https://www.lifewire.com/500-internal-server-error-explained-2622938 and try to fix the problem. You should consult the hosting provider and ask for help.

Thanks for the message!

Hello dr_vibe,

Do you not have the Trending Now element in Visual Composer like this -> https://www.screencast.com/t/3l82YbBMkL? If not, I suggest you make a full backup to your database and then you should remove the old version and install the latest theme version which can be downloaded from Theme Forest. Ensure that update will be made via FTP way because this is the surest theme method in this regard.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello dmalhotra,

I am glad that I could help you.

Thanks.

Hi Gil,

Please read more carefully our documentation here -> https://www.screencast.com/t/kVBkf3RAp -> https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thanks.

Hello,

If you want to remove the Join text, you should remove this from td_translate.php core files like this -> https://www.screencast.com/t/EnzT041qjt

Hope this helps!

Thanks for the message!

Hello XPixel,

Most likely, your ad code is not good. Please notice that our theme just simply take the ad code and render it on the frontend of your website and do not influence the structure of it. What kind of Ads do you are using on your website? Notice that our theme is only tested with the Google AdSense. For more information about theme ads implementation, please consult the documentation here -> https://forum.tagdiv.com/header-ads-adsense/
Also, if the problem is still there and if you are using the Google AdSense code for your Ads, please notice that you should get in touch with the ad provider, tell the problem because they should be able to provide a more accurate response. May be various causes of ad malfunction.

Thanks for your understanding!