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Catalin
tagDiv Staff

Hello mhendiz,

Unfortunately, our theme does not have any such an option that allows you to do this, sorry! If you want to add something like this on the page, notice that you can use the 1/3+/13/+1/3 layout and add in the left size the Google AdSense Ads or also, if you do not want to use the right sidebar, you can use the 1/3+2/3 layout and then, add your desired Ads.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello ZIMM,

Unfortunately, the theme does not have any such an option that allows you to replace the Social Network icons with some of the text instead of them, sorry! You can use the Top Menu bar, remove the Social Network Icons and align the top bar menu to the right. Also, notice that the Top Menu bar can be customized from Menus section, like this -> https://www.screencast.com/t/A91cXQvcjR

Thanks for the message!

Catalin
tagDiv Staff

Hello pathwayscanada,

If you want to achieve the same layout like as our demo, notice that you should use the header style 10 which displays the logo in full-width. Also, notice that you can use an image as a logo which will be displayed in full-width, like this -> https://www.screencast.com/t/4QimIcTJaf

Thanks for your understanding!

Catalin
tagDiv Staff

Hello 22p,

This error might appear only if your WP Super Cache is not right configured according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ Please setup it exactly with our useful guide.
Another cause of this problem would be a wrong setting from Seo Yoast plugin.
It is an option in the SEO Yoast plugin causing problems with the composer:
Turn off the following option from Seo Yoast, like this -> https://www.screencast.com/t/n8Cc35EofLh
You can still use Yoast as it is the tested and recommended SEO plugin but just not that option.

Thanks.

Catalin
tagDiv Staff

Hello mmedia6587,

Please ensure that the following settings -> https://www.screencast.com/t/o7ekYThOX -> https://www.screencast.com/t/ljGo9PLKhP are not disabled in order to achieve good results with the social networks.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello mmedia6587,

Please notice that if you will use the Default template, as a page template, the page should not display the title of the page if you will use the page builder, sorry! Please clear all the caches, purge all CDN files if you are using the CDN system and check the results.

Also, the code whihc hide the page title is below ->

.td-page-title{
display:none;
}

Thanks for your understanding!

Catalin
tagDiv Staff

Hello websystemsweb,

It is strange what you mean above because I have tested on my side this case, logged in as an author and the page cannot be edited, sorry! This problem comes only from your install. Please check your list with the used plugins to be compatible and tested with the theme because otherwise, all of these might interact with the theme core files and cause a lot of unknown issues/problems like this.
If the problem is still there and if you need more assistance, in this case, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello sefirotxx,

There are a number of steps to take when the white screen of death shows up.
Here is a useful guide:
http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/
In most cases, the issue is caused by plugins or the system status parameters not being set (or both) -> https://forum.tagdiv.com/system-status-parameters-guide/

Let us know how it goes.
Thanks.

Catalin
tagDiv Staff

Hello humphreyjr,

Try to use the code below and place it in Theme panel -> Custom CSS area.

.sf-menu .td-icon-menu-down {
position: absolute;
top: 50%;
margin-top: -5px;
padding-left: 7px;
font-size: 9px;
}

The result is here -> https://www.screencast.com/t/gPFdqldNVbA

Thanks for the message!

Catalin
tagDiv Staff

Hello iamkingsleyf,

I have inspected it closer your website and I did not saw any problems with it. Everything seems to work as expected on the mobile version. Provide more details if the problem reappears on your side.

Thanks.

Catalin
tagDiv Staff

Hello GameZervers,

Please notice that if you were installed the theme without content, you cannot show anything because you do not have any content, right? Or, do you have some content on your website in order to display it? If you need more assistance in this case, please provide your website URL so I can take a closer look at it.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello dr_vibe,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so I can take a closer look at your website. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello soklevskis,

Please notice that our theme just only take your add and render it to your front end. Check your add to be a correct one and also, to be right setup to our documentation here -> https://forum.tagdiv.com/header-ads-adsense/ Also, if the problem is still there, you should contact the hosting provider, tell the problem and ask them to help because they should be able to provide a more accurate response.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Szentmaxi,

You should check the Menus section from Appearance panel of WordPress.

Thanks.

Catalin
tagDiv Staff

Hi,

Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements. For an example, you should check our demo preview because this website is optimized.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello flicker,

If you do not like our page builder, please do not use it, sorry! Notice that TD Composer does not have all shortcodes which Visual Composer has. Also, our builder is at the beginning and also, it is in a continuous development. You will not found all the elements which Visual Composer has. From now on, this plugin will be improved with some features which have to be exclusively for this builder.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,

Please provide the exact link where the problem appears because I do not see it.

Thanks.

Catalin
tagDiv Staff

Hello Pierresrl,

Unfortunately, our theme does not have any such an option that allows you to do this, sorry! Please keep in mind that exist a more simple way to follow in this situation like -> make a new category where you should add only video posts and then, create a new block and setup to shot inside it only that category with video posts. It is simple.

Hope this helps!

Thank for the message!

Catalin
tagDiv Staff

Hello Berbi,

Ensure that you have downloaded the right theme packet from Theme Forest because the Child Theme should have to be there, as you can see here -> https://www.screencast.com/t/ZNEGkPQz4h

Thanks.

Catalin
tagDiv Staff

Hello Szentmaxi,

Please check here -> https://www.screencast.com/t/q6q54DbfJ and try to add this feature to your custom link.

Thanks.

Catalin
tagDiv Staff

Hello Newstrack,

Sorry for this but notice that plugin has not been tested with our theme and we have no idea about the theme behavior with this type of plugin, sorry! Also, we cannot provide support and custom implementation for untested plugins, sorry!
If you want to make that plugin to work as expected with the theme, notice that you should make some changes through the code for adjusting this plugin to our theme, sorry! If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide this type of services at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello flicker,

Unfortunately, our page builder does not have any such an option that allows you to hide or display some content for different devices like as Visual Composer, sorry!
Notice that our page builder does not have all shortcodes which Visual Composer has. Also, our builder is at the beginning and also, it is in a continuous development. You will not found all the elements which Visual Composer has. From now on, this plugin will be improved with some features which have to be exclusively for this builder.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,

Please provide your website URL so I can take a closer look at it.

Thanks for the message!

Catalin
tagDiv Staff

Hello hafis,

If you need more assistance in this regard and also, if you have followed all the above steps which were presented above, please send us an email at cotnact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide there the link to this topic so we can quickly identify you and also, please provide some useful screenshots with your problem and more details about it so we have more details about your problem.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Tina,

For more information about how you should use the Child Theme, please check here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/ Notice that child theme is not required to be installed only if you want to make some additional customization through the code and not be lost to a next update of the theme.

Thanks for your understanding!

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