Hello Robert TWS,

Please notice that the TD Composer is our new page builder. For more information about how it can be properly used, please check the following useful tutorials here -> https://forum.tagdiv.com/tagdiv-composer-tutorial/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thanks for your understanding!

Hello marcomediastudio,

Unfortunately, I do not exactly understand what do you want to achieve? You can guide your project after our demos and create your own layout based on our demos. Please notice that we cannot make your website from scratch if you do not know this, sorry! Try to understand each element from our theme after reading all of our documentation and also, try to create your desired website if our demo will not help you.

Thanks for your understanding!

Hello adam21s,

Please notice that our theme does not have any such an option that allows you to achieve this effect with the basic theme options, sorry! You should use a plugin with has this functionality or you should have done some changes through the code and use some custom CSS code in order to achieve this effect/style. If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Hello Edragon,

Do you are referring of missing to this option, like this -> https://www.screencast.com/t/4JGNM3jd Please ensure that you are using the latest theme version which is available on Theme Forest and install it via FTP way because this is the surest method in this regard. Also, check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Cler all the caches, purge all CDN files if you are using the CDN system and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello enterpr1se,

Please notice that our theme is fully compatible with TD Composer and the Smart Sidebar should work as expected if it was correctly set in the theme. If you are using some untested plugins, you should remove all of them and leave just only the plugins that come bundled with the theme core files, clear all the caches and check the results.

Thanks for your understanding!

Hello Torasko,

Indeed, in the Widgets section, there no exist any way to add your custom class but notice that you can use the Ad Box element when you can add your desired Ads and create there your custom CSS class, like this -> https://www.screencast.com/t/xlF0aImsUA
If is not what you mean, please provide more details about your problem and also, if you need more assistance in this regard, you can send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can access it your backend.

Thanks for your understanding!

Hello Torasko,

If you will turn off all the thumbs which are used by your block, notice that you will bring this -> https://www.screencast.com/t/h33tvNdEzTzH You can try it yourself and check the results.

Thanks for the message!

Hello geolz,

Try to re-create and embed again your Facebook where you want. Also, you can provide your FB code so I try to add it on my website so I can check the results with it. If you are using some untested plugins, you should remove all of the untested plugins, leave just only of our required plugins to be active, clear all the caches and check the results.

Thanks for the message!

Hello Knux0r,

Do you are referring to these images on the TD Composer sidebar? -> https://www.screencast.com/t/0vhg9aPklvD4 If is not what you mean, please provide more details about what you want to achieve, provide some useful screenshots so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello harmario,

These strange symbols it seems to come from your language used on your website or it is possible to be caused by your CDN system if you are using something like this. Try to purge all of CDN files, clear all the caches and check the results. Also, you can turn off the support language from here -> https://www.screencast.com/t/HbNBrSJm for better results.

Hope this helps!

Thanks for your understanding!

Hello emilm,

I suppose that you are talking about the Latest Articles Modules which is displayed at the top of the page, right? If you want to remove this, notice that you simply switch the page template with another one from the backend. For more information about page templates, please check our useful guide here -> https://forum.tagdiv.com/newsmag-page-templates/

Thanks for your understanding!

Hello Sjoerd,

Sorry for this but our TD Composer will not have implemented this feature in it! Notice that our builder is at the beginning and also, it is in a continuous development. You will not found all the elements which Visual Composer has. From now on, this plugin will be improved with some features which have to be exclusively for this builder.

Thanks for your understanding!

Hello vasik,

Try to disable all of the untested plugins, leave just to active only of our required plugins and which comes bundled with the theme, clear all the caches, purge all CDN files and check the results. Notice that our theme has been fully tested with using other ads and should work as expected.

Thanks for your understanding!

Hello paologalli,

You should simply download the latest theme version from Theme Forest the theme pack and there you will found the latest theme version. After you have installed the theme via FTP way you can check your theme status and check the theme version -> https://www.screencast.com/t/siAJ5y81Mf2U.
Notice that the Visual Composer was not removed, it will be in the theme packet but we have introduced our new page builder which is TD Composer which comes ready with the theme. For more information about how you can use this new page builder and how you can safely make the transition between these two plugins, please check our documentation here -> https://forum.tagdiv.com/tagdiv-composer-tutorial-2/ -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Hope this helps!

Thanks for your understanding!

Hello adam21s,

Try to enable the following setting from here -> https://www.screencast.com/t/QbVpNKHCPzi4 Clear all the caches and check the results.

Thanks.

Hello adam21s,

Here is talking about Page title template which displays the title page for each page. If you want to get rid of it, you should simply change the page template.

Thanks for your understanding!

Hello adam21s,

Please provide more details about what exactly you want to achieve because I do not exactly understand what you mean. What kind of color do you want to change?

Thanks for the message!

Hello Easely,

Please provide there the link to this topic so we can quickly identify you. Also, you should provide your wp-admin so we can take a closer look at your backend.

Thanks.

Hello smga,

Sorry for this but it was your bad. You can use a plugin for maintenance mode until you make this change and then you can rule your website without any problem.

Thanks for your understanding!

Hello adam21s,

Please provide your website URL and some useful screenshots where you should display your problem. I need to have these so I can identify it and also, so I will be able to provide a more accurate response.

Thanks for the message!

Hello yui.ng,

It seems to be a strange issue. I saw that you are using some untested plugins which can interact with the theme core files and causes some unknown issues, sorry! Try to disable all of them, leave just to active only the required plugins, clear all the caches, purge CDN files if you are using the CDN system and check the results.

Thanks for your understanding!

Hello ptrcktn,

First of all, please ensure that you are using the latest theme version and then, ensure that your system status parameters are according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for your understanding!

Hello nitrofox,

You should not update the Visual Composer because this latest plugin’s version was not yet tested with our theme and that’s why you can get some errors in the theme, sorry! Notice that we will update the theme with this VC version as soon as possible.

Thanks for your understanding!

Hello smga,

You should not update the Visual Composer because this latest plugin’s version was not yet tested with our theme and that’s why you can get some errors in the theme, sorry! Notice that we will update the theme with this VC version as soon as possible.

Thanks for your understanding!

Hello Easely,

You should provide your website URL so I can take a closer look at it. Also, notice that if your page was made via Visual Composer, this page cannot be edited with TD Composer which is our new page builder. -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial/
If is not what you mean, provide more details about your problem and provide some useful screenshots so I can identify the problem.

Thanks for the message!