Hello adamess,

Unfortunately, at the moment, our page builder does not have any such an option for this, sorry! Notice that this feature is a continuous development and it is possible that in the future update to find a solution in this regard but we cannot say for sure, sorry!

Thanks for your understanding!

Hello Scottseol,

Unfortunately, I do not exactly understand what you mean. Provide some useful screenshots so I can identify as you want to achieve. Also, please notice that if your post title or page title has long titles, notice that the full dimension will not be displayed if it does not fit in the display.

Thanks for your understanding!

Hello LGA2017,

If you need more assistance and guidance in this regard, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello yachtsailingcharter,

Please check your Theme panel -> Thumbs settings and ensure if all of these are enabled, like this -> https://www.screencast.com/t/DpTr3JlLF Please keep in mind that TAGDIV Composer is our page builder which is a frontend editor. For more information about this new feature, please consult our documentation here -> https://forum.tagdiv.com/tagdiv-composer-tutorial/ -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
Read all of our documentation and try to understand what is the plugin’s functionality.

Thank for your understanding!

Hello Scottseol,

Unfortunately, our theme does not have any such an option for Instagram, sorry! The theme will do not get the all post from Instagram but only the featured images. So, if you want to know more details about our Instagram feature, please consult our useful guide here -> https://forum.tagdiv.com/instagram-widget/

Thanks for your understanding!

Hello Scottseol,

If you create your ad, you should check our documentation here -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/ and try to implement as you wish according to with our guide.

Thanks for the message!

Hello salocharly,

I have inspected your code and I saw that you have some mistakes. Try to get rid out of them, like this -> https://www.screencast.com/t/jnm3Ndm0

Thanks for the message!

Hello ersoy B.,

I have inspected your website and I did not saw any Image Box element, sorry! Did I miss it? I guess that you are referring to this TD Composer element, like this -> https://www.screencast.com/t/jqeFueF6tPB Notice that I have checked on my side this element and it seems to work as expected and the image links are working fine. Please provide some useful screenshots with your problem so I can identify them on your website and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello ahmedyakub,

Provide your website URL so I can take a closer look at it and also, so I can identify your category page and also, so I will be able to provide a more accurate response. Also, you should provide some useful screenshots with your problem and what exactly you do not want to be displayed on your page.

Thanks for the message!

Hello drakeprg,

First of all, I will thank you for your appreciation and we are glad that you are happy with our products!
Your custom widget might be empty on the backend because probably, your system status parameters are not increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, the PHP memory is exhausted and that’s why this happening, sorry!

Hope this helps and let us know how it goes!

Thanks for the message!

Hello mostafa.kamel,

Unfortunately, here is talking about two different things. Our theme does not have any such an option that allows you to change the Ad structure if you are using the AdSense system (Ads), remove or add some content to it. You should change the Ad structure if you want to include some content into it and this case is not handled by our theme, sorry! For more information about our Ads, please check our useful guide here -> https://forum.tagdiv.com/header-ads-adsense/ -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

Thanks for the message!

Hello keyforweb,

Provide your website URL and also, make a screen with your problem so I can identify it and also, so I will be able to provide a more accurate response. First of all, make sure that you have right installed your theme via FTP way in order to achieve best theme results.

Thanks for the message!

Hello ansontya,

Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

@media (max-width: 767px){
.td-scroll-up {
display: block!important;
}
}

Thanks.

Hello Wlk,

Indeed, it seems to be a problem in this regard. I pass this report to our developers and we will make some deeper investigations which can be fixed in future updates. As a quick fix, you can use a bit of CSS code to remove that effect. Try the code below and place it in Theme panel->Cusotm CSS area.

The code is ->

.td_fadeInDown {
-webkit-animation-name: inherit!important;
animation-name: inherit!important;
}

Hope this helps!

Thanks for the message!

Hello svharishtech,

Unfortunately, we do not recommend using VC and TD Composer simultaneously because there may be some errors in the future. We recommend using our own TD Composer though as in the future updates we will release new features exclusively on own page builder.
For more information about the transition between these two-page builders, please check our useful guide here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thanks for the message!

Hello gntvls,

Unfortunately, our page builder does not have any such an option for Tabs and the shortcode of those are not recognized by TD Composer, sorry! In the future, it is possible to implement this feature but we cannot say for sure where exactly will be this date because it depends on our developer’s decision, sorry!

Thanks for your understanding!

Hello neoandrej,

Unfortunately, our theme does not have any such an option that allows you to remove this, sorry! Please keep in mind that you want to handle the information which appears when you share your post on Facebook, you should use the Seo Yoast plugin and check it settings in order to achieve as you wish. For more information about this, please consult the plugin’s documentation, like this -> https://wordpress.org/plugins/wordpress-seo/

Thanks for your message and for your understanding!

Hello Dominic,

Unfortunately, our theme does not have any such an option that allows you to change the h tag for these titles, sorry! You should edit the theme core files and VC plugin files and change the HTML structure and add your H tag you want. If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for the message!

Hello salocharly,

It seems to be a mini bug with our smart lists. For your case, you should use a bit of CSS code to fix that on mobile view.

.@media(max-width:767px){
.td_smart_list_3 .td-sml-figure {
float: none;
margin-left: auto;
margin-right: auto;
}
}


Thanks for your message!

Hello Vinay,

Please keep in mind that our theme does not have any such an option for any Feedburner/RSS, sorry! The WordPress controls this feature and if you want to make some adjustments in this regard, you should do it yourself because we cannot provide custom services at the moment, sorry! Your task involves some additional customizations and if you ae not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you! Also, please keep in mind that plugin has not been tested with our theme and also, we cannot say for sure if it will work or not as expected with our product, sorry!

Thanks for your understanding!

Hello dwarkapuria,

You should send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide the link to this topic so we can quickly identify you.

Thanks for the message!

Hello domainbug,

First of all, ensure that your system status parameters are increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, your PHP memory is exhausted and that’s why you cannot edit anything.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello JohnBull,

Please notice that our Page builder is light than Visual Composer and after our tests, the theme seems to be faster than using Composer plugin. Most likely, you have some problems or customizations through your website which might influence the page speed and we recommend to optimize it, according to t our documentation here -> https://forum.tagdiv.com/how-to-make-the-site-faster/
Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme.

Thanks for the message!

Hello Suacidadeemrevista,

Unfortunately, our theme does not have any such an option that allows you to use more than one ad in your header section, sorry! You can try using the AdRotate plugin which has this functionality of rotate your ads and check how it will work for you. Many of our customers used it and it seems to work as expected with the theme.

Thanks for the message!

Hello Gaizkan,

I have inspected your website and I saw that you are some untested plugins which might interact with the theme core files and cause a lot of unknown issues. If you want to use all the theme settings without any problems, you should use only our tested plugins, clear all the caches and CDN files and check the results.

Thanks for the message!