Hello GiancarloIdili,

Check your system status to be according to our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ clear all your caches and check the results. Also, ensure that you are using the latest version of theme.

Let us know how it goes!

Thanks for the message!

Hello fermin,

Please notice that the header style 6 uses the line-height to be 80px. If you have made some additional customizations, please try to remove all of them and use only the default settings of the theme. Clear all your caches and check the results.

Thanks for your understanding!

Hello choosemosaic,

I have inspected your website and I did not saw any button. You should check the Rev Slider option because from there you should stop this.

Thanks for your understanding!

Hello JustinShead,

I suggest you downloading again the latest version of the theme from Theme Forest and re-install the theme via FTP way according to our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Clear all your caches, browser caches, and cookies and check the results.
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello rehanahmadjamal,

Unfortunately, our theme does not have any such an option that allows you to change the post title to be different on modules from post template, sorry!
If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Hello ChristianLI2017,

Please ensure that you have turned off the date from posts section, like this -> https://www.screencast.com/t/x61OnWBQOnG From the theme you can disable the date only from blocks/modules, like this -> https://www.screencast.com/t/siYAGBNS

Thanks for your understanding!

Hello Lewis,

Please notice that our animals demo uses the block style 12 which uses the Read more button to link the entire post content. So, if you want to remove this, you should change the block from your backend or also, you should use a bit of CSS code to hide it. Try the code below and place it in Theme panel->Custom CSS Area.

The code is ->

.td_block_12 .td-read-more{
display:none;
}

The result is here ->https://www.screencast.com/t/utbinQYAY

Regarding on category, tag, notice that you can hide them from Theme panel, according to your blocks/modules used by you, from here -> https://www.screencast.com/t/SAoaTV89b2

Thanks for your understanding!

Hello cloin1,

Please try to re-download the Newsmag 3.4 packet version and re-install it at your website and check the results. Also, you should check the system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all your caches and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello illusio26,

From what I see on your site, the images are aligned properly. So, if your problem will reappear you should re-download this version of Newsmag from Theme Forest because all of these problems have been fixed.

Thanks for your understanding!

Hello saucemonsters,

Try to make a new clean install from scratch via FTP way and then install only the plugins that come bundled with the theme core files and check the results. Also, if you are using some untested plugins, you should disable all of them, leave just Visual Composer to active, clear all your caches and check the results. This feature has been tested with the theme and it seems to work as expected on a fresh install. Try to do this according to our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Thanks for the message!

Hello peconiconline,

Please notice that the entire function which creates the title posts is get_title and it is located in td_module_single_base.php core file, like this -> https://www.screencast.com/t/Q90A74w6zr So, this function is called back for each post template used by you in loop-single, according to your post style used by you. For example, if you are using the post template style 1, the title for this post is called in loop-single-1.php, like this -> https://www.screencast.com/t/K3e03wpy

Thanks for your understanding!

Hello Dominikks,

You can find a key in the database called ‘wp_options’ and under that you will find an option name called ‘td_011’. That will contain all the options in your theme panel.

Hope this helps!

Thank you!

Hello vasik,

If you want to affect the posts templates, you should edit the single templates according to your post templates style used by you. For example, if you ar using the Post Template Style 1 yo should edit the loop_single_1.php core files like this -> https://www.screencast.com/t/MlRI1WwoA3f8

Thanks for your understanding!

Hello michaelaulia,

I have inspected again your website and the featured image from Style 6 seems to work as expected, as you can see here -> https://www.screencast.com/t/pSb3mRnuT Clear all your caches and check again.

Thanks for the message!

Hello Lewis,

Check our documentation here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Hello Jay Escobar,

Please ensure that you are using the latest version of Visual Composer which come bundled with the latest theme packet. Remove the old version and install it the latest one. If the problem is still there, I suggest you make a new clean install from scratch via FTP way and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. Clear all your caches and check the results. For more information about this, please check here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Thanks for your understanding!

Hello peconiconline,

Unfortunately, your request involve doing some additional customization through the code in order to bring best results and notice that we cannot afford to do this because we cannot provide any custom services at the moment, sorry! If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you!

Thanks for the message!

Hello Frydenborg,

Please make sure you update the theme by changing all the files. Once file could have been left out when updating. Create a back-up beforehand and then use this guide to update: https://forum.tagdiv.com/how-to-update-the-theme-2/

Hope this helps and let us know how it goes!

Thank you!

Hello orlandodipino,

First of all, please ensure that you have enabled the category tag from Theme panel section, like this -> https://www.screencast.com/t/U9orARzDAq2 according to your modules used and then, if you will check our demo preview you will see that each block/module has own style, like this -> https://demo.tagdiv.com/newsmag/block-1/

Thanks for your understanding!

Hello saucemonsters,

Please ensure that you have followed all the required steps in order to achieve best results with 7 Days Popular posts. Make sure that you have enabled this -> https://www.screencast.com/t/1BxRxbtBd3 For more information about this feature, please check here -> https://forum.tagdiv.com/newsmag-7-days-post-sorting/

Thanks for your understanding!

Hello Beyyette,

I have inspected your website and I saw that you do not respect the recommended size for your logo, as you can see here -> https://www.screencast.com/t/XCJIwWPvR Why? You should have 272*90 px for your logo. Otherwise, you will bring some white spaces (padding). After these changes, clear all your caches and check the results.

Thanks for your understanding!

Hello decentabid,

We will investigate it and we will answer you via email.

Thanks.

Hello meathead,

Please try to make a new clean install from scratch via FTP way with the latest version of the theme and then install the Woo commerce plugins and check the results.

Hope this helps!

Thanks for your understanding!

Hello,

If you want to have access to your style.css core file from Admin Panel, you should Go to the Appearance->Editor and select from there the style.css, like this -> https://www.screencast.com/t/yjeIvfpj

Thanks for the message!

Hello seikology,

That separator is used by the theme in the backend when you edit your post to know when the post content will fit when the sidebar is active. Also, if you want to remove the sidebar line on the editor, please try to follow the next topic here -> https://forum.tagdiv.com/topic/editor-and-sidebar-line/ because there you will find steps which you have to follow if you want to get rid of it the sidebar in back-end editor.

Thanks for the message!