Hello 12familyde,

Please check the latest theme packet from Theme Forest because the Visual Composer has been updated in this update.

Thanks for the message!

Hello Jay Escobar,

Please check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Mos likely, you PHP memory is exhausted and that’s why you cannot change anything.

Hope this helps!

Thanks for your understanding!

Hello likocorp,

You should send us an email at contact@tagdiv.com with your log-in information (wp-admin). Provide more details about where exactly you want to remove the stars post rating. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello asap1,

If you accidentally purchased the wrong item and if you want a full refund, please contact the Envato Market and request a full refund, accessing this link here -> https://themeforest.net/refund_requests/new and we will provide your money back so you can buy other our theme.

Thanks for your message!

Hello michaelaulia,

You should regenerate your thumbnails by using the Force Regenerate or Force Regenerate plugin. After this, clear all your caches, purge CDN files if you are using the CDN system and check the results.

Thanks for your understanding!

Hello amphol77,

Please notice that the limit of category display is 30, as you can see here -> http://screencast.com/t/xXmMqgtd and the max limit in drop down are 100, like that -> http://screencast.com/t/eo8lB0bBpe

Hope this helps!

Thank you for the message!

Hello yun05842,

I cannot access your website because I got this warning -> https://www.screencast.com/t/h6UhXBgv93e

Thanks.

Hello m2hewitt,

Unfortunately, our theme does not have any such an option that allows your to replace your category siblings with your tags. I suppose that you want to do this, sorry! If is not what you mean, provide more detailed images so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello kaifanun,

Unfortunately, the theme does not have any such an option that allows you to add a logo with text, but only the text as the logo, sorry! If you want to have some text below or above your logo, you can edit your logo image in Photoshop for example and add there what text you want to have and then load the logo in theme.

Thanks for your understanding!

Hello cayword,

Please keep in mind that our theme does not have any such an option for any Feedburner/RSS, sorry! The WordPress controls this feature and if you want to make some adjustments in this regard, you should do it yourself because we cannot provide custom services at the moment, sorry! Your task involves some additional customizations and if you ae not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you!

Thanks for your understanding!

Hello smartphile,

Why do you do not want to provide me your website? Notice that I need to inspect it closer and also, so I will be able to provide a more accurate response/code.

Thanks for the message!

Hello utzgurx,

Try to clear all your caches, purge all CDN files if you are using the CDN system and check the results. If you are using some untested plugins, try to disable all of them, leave just Visual Composer to active. Notice that all of untested plugins might interact with the theme core files and cause a lot of unknown issues. Also, if the problem is still there, please provide your website URL so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello chart,

Unfortunately, all of your items from your wishlist are needed to make some additional customization and we are not available for this at the moment, sorry! Also, if you want to use some untested plugins with the theme, in order to achieve best results with them you should adjust and check them with the theme to work as expected. So, if you are not aware of the steps and if you want to display more levels in our theme, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Hello bformhals,

Unfortunately, this type of error is not theme related. For more information about the cause of this problem, please consult here -> https://support.microsoft.com/en-us/help/2020943/-http-400—bad-request-request-header-too-long-error-in-internet-information-services-iis and try to find some online fixes in this case. Also, if your problem is still there, you should contact your hosting provider, tell the problem and they should be able to provide a more accurate response.

Thanks for your understanding!

Hello saucemonsters,

Please ensure that you have right setup your Trending sorting of your block from Block Settings in the panel. Also, if you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core file and rule our the conflicting plugins. Clear all your caches and check the results. If the problem is still there, please provide some deeper details about your problem so I can identify it.

Thanks for your understanding!

Hello saldesign,

If you are using the Pagebuilder+Page Title, the Sidebar will begin after the Page Title section and not from main menu items section like as with the default page template. This is the design of our theme.

Thanks for your understanding!

Hello drakeprg,

For achieving this, you should check your Theme panel->Categories section and add from there what background image you want for your category, like this -> https://www.screencast.com/t/daYNiEsFUPY For more information about this case, please do not forget to read our documentation.

Thanks for your understanding!

Hello seikology,

Please do not forget the support hours which are here -> https://www.screencast.com/t/4iymAHSqxM If you want to add a Big Grid to your homepage, you simply choose your homepage from your backend and add this Visual Composer element. For more information about how you can customize your homepage, please consult here -> https://forum.tagdiv.com/newsmag-homepage-how-to-build-and-set-it/

Thanks for your understanding!

Hello orlando,

In the next hours will be released the latest version of Newsmag which contains the latest version of Visual Composer.

Thanks for your understanding!

Hello SYD Harry,

Notice that the Jetpack is a very complex plugin which basically contains many plugins/modules in the core packet and not all of these were tested with our theme (like photon modules), sorry! Try to avoid this plugin because it seems to be a problematic one.

Thanks for your understanding!

Hello joeydekoning,

Unfortunately, does not exists such a demo in this regards, sorry!

Thanks for the message!

Hello likocorp,

Please provide your website so I can inspect it closer your stars rating section and also, so I can change the color of them. Notice that the rating can be done only by the editor/author and not from the users, sorry! If you need this feature, you should find a plugin with this functionality and check it with the theme and see how it will work for you.

Thanks for your understanding!

Hello master2501,

Notice that plugin is not tested with our theme and we cannot say for sure if it will work 100% with our theme, sorry! Also, I have inspected your website and I did not saw any layout problems with your site. If you need more assistance in this regard, please provide some useful screenshots so I can identify the problem.

Thanks for the message!

Hello DavisBeatz,

We informed you above that plugin was not been tested with our theme and we have had some bad reports of using it, sorry! To bring best results with the theme, you should use only our tested plugins.

Thanks for your understanding!

Hello meathead,

Unfortunately, our theme does not have any such an option that allows you to sort your Woocommerce posts randomly, sorry! By default, all of these will be sorted by latest because this is the main setting and functionality of the entire theme. So, if you want to add this custom sorting, you should implement it yourself through the code. Please notice that is not a simple task and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!