Hello likocorp,

Unfortunately, this type of plugin is not tested with our theme and we have no idea about the theme behavior with this plugin, sorry! Also, we cannot provide implementation support for untested plugins, sorry!

Thanks for your understanding!

Hello sjlabar,

Unfortunately, the lightbox image will not display the image in full-width. This is the design for this feature, like this -> https://www.screencast.com/t/EgDxAFs85GkF If you want to change it, you should edit the theme core files and adjust the theme as you wish. If you need more additional customizations, please consider hiring a freelancer/developer to help you because we cannot provide something like that at the moment, sorry!

Thanks for the message!

Hello amphol77,

Notice that the theme has single one menu available for the entire theme and there is no such an option that allows you to add more than one menu at the theme, sorry! In your example, image, you have the main menu items and in the second line are the sub-categories from your Category page, like this -> https://www.screencast.com/t/EPevLHD9D

Thanks for your understanding!

Hello saldesign,

Please keep in mind that this is the default Video Playlist behavior when it is used in the 2/3+/1/3 layout. It will fit all the theme width and the video will be displayed in full-width of theme without any padding and margins, like this -> https://www.screencast.com/t/H6q3zasv
If you need more adjustments in this regard, please notice that you should do that yourself with some CSS custom code because we cannot provide such customs services at the moment, sorry!

Thanks for your understanding!

Hello by1411,

Please keep in mind that our Social Counter plugin works as expected. Ensure that you have right added your Google+ ID in order to achieve best results. If you need more assistance in this regard, please provide your website URL so I will be able to provide a more accurate response.

Thanks for the message!

Hello 88755445,

Notice that all the required data is included in the packet which you have downloaded from Theme Forest. Yes, the Visual Composer comes bundled with this package, and it no requires some activation. You only install it according to our useful guide which can be read from here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks for your understanding!

Hello dalemccune,

2)For more information about this case, please check the following topic here -> https://forum.tagdiv.com/topic/how-to-change-icon-on-mobile-menu/
3)Unfortunately, this is not a simple task and required to do some additional customization through the code in order to achieve this behavior. So, if you are not aware of the steps, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for the message!

Hello roqeem,

Please keep in mind that Import/Export setting work as expected with the theme. I have inspected your screenshots and I guess that you have wrong entered your theme panel settings. For example, my theme panel settings contain one equal symbol, like this -> https://www.screencast.com/t/E3Tx2JK4N Try to remove one from your side and check the results. For more information about this settings, please consult here -> https://forum.tagdiv.com/import-export-newsmag/

Thanks for your understanding!

Hello kr15k0,

Unfortunately, our theme does not have any such a default option that allows you to change your images when you share a post, sorry! This functionality does not come from our theme. Most likely you are using some plugin which has this functionality, right? Check the behavior of this plugin and try to implement it in your theme and check the results. Also, you can check the Seo Yoast plugin because this one handles this section.

Thanks for your understanding!

Hello drakeprg,

Unfortunately, our theme does not have any such an option that allows you to make your posts to be in full width, sorry! The theme has not been designed to be used in full-width and therefore if you want to do this, you should make some adjustments to the code in order to achieve as you want. Notice that is not a simple task and if you do not have some solid knowledge in coding, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Hello orlandodipino,

Surely, you can use every image you want.

Thanks for your message!

Hello sabwolf,

If your problem is still there and if you need more assistance in this case, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link of this topic so we can quickly identify you.

Thanks for your understanding!

Hello Berbi,

Unfortunately, our theme does not have any such an option that allows you to share your posts from modules/blocks on pages, sorry! This is not a simple task and if you want to achieve this, you should adjust the theme core files to have this feature. You should find other plugin which has this functionality and check how it will work for you.

Thanks for your understanding!

Hello atql2003,

Do you have changed and here -> http://screencast.com/t/xXmMqgtd Try to make all the changes if you want to bring best results.

Thanks.

Hello kdannay,

Use the code below and place it in Theme panel->Custom CSS area.

.td-icon-search{
display:none!important;
}

Thanks.

Hello kdannay,

Unfortunately, I do not exactly understand what you mean. Provide more details and usefull screenshots for a better understanding!

Thanks for your understanding!

Hello vrotmanh,

Provide your website so I can identify that section so I will be able to provide a more accurate response. These fields appear on the Translations?

Thanks for the message!

Hello patrac,

I have inspected your website and I did not saw any problem with it. Try to disable all the untested plugins, leave just Visual Composer to active, clear all your caches and install only the required plugins and leave just conflicting plugins. Also, you should use the latest version of the theme if you want to bring best results. Provide more details and also, some useful screenshots to show me the problem.

Thanks for the message!

Hello 22p,

Please keep in mind that our theme is designed to use Visual Composer and only using this plugin you can create and display some blocks on your website. Also, if you do not want to use the Visual Composer, notice that you can install our Page Builder which is TagDiv Composer with which you can create your page directly in the front end. Regarding on your second request, here is talking about categories section. For more information about this section, please consult our documentation here -> https://forum.tagdiv.com/category-templates/ -> https://forum.tagdiv.com/how-category-settings-work/ Please try to read all of our documentation because there you will find all the required information to understand each theme element.
If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello frasercarly89,

First of all, I hope that you have made a full backup to your database, right? I guess that problem happened due to a wrong Visual Composer update, sorry! Please keep in mind that our theme is fully tested with this plugin and works perfectly. I suggest you making a new clean install with the latest version of the theme and also, the latest version of required plugins which come bundled with the theme packet via FTP way because this is the surest method in this regard.
After this, if you will have any others problems with our theme, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can easily identify you.

Thanks for your understanding!

Hello amphol77,

You are referring to this example -> https://www.screencast.com/t/oBjiKAvh? Notice that here is talking about sub-categories. If you want to have these “sub-menus” you should simply add to your parent category some sub-categories and you will bring this result -> https://www.screencast.com/t/DAaRRlko57c.

Thanks for your understanding!

Hello saldesign,

1)Unfortunately, I do not exactly understand what you mean. You should use the Page Builder+Page Title as page template if you want to have the breadcrumbs at the top of your page and then if you want to have the sidebar and content, you sounds use the 2/3+1/3 layout for your page, like this -> https://www.screencast.com/t/y4QVs1vJ6XCv For more information about how you can use the Visual Composer, please check here -> https://forum.tagdiv.com/newsmag-how-to-use-visual-composer/
2)I have inspected your website and I did not saw any problems with your website.
If is not what you mean, please provide more details about your problems and also, please give me some useful screenshots for a better understanding!

Thanks for the message!

Hello BellaAbdu,

There seems to be an issue with the access token in the current version of the social counter.
Please download this version: http://cdn.tagdiv.com/wp-content/uploads/2017/03/td-social-counter.zip
And very important: clear all your caching including the browser cache. Example for chrome: https://www.screencast.com/t/f9Q66lPx1fY
Now the access token should work as before.

Thank you!

Hello juanjocastanon,

Unfortunately, we do not make any tests in this regard and also, we cannot say for sure if this change will work as expected. It depends on what kind of modification you will make through the plugin core. So, if you are not able to make these changes or if you do not have solid knowledges in coding, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Hello bformhals,

Yes, if you do not want to have any paddings in this regard. The rule for padding with 4 parameters it means that ->top,right,bottom,left. Unfortunately, I do not exactly understand what you want to achieve. You should provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response. Also, you would help me a lot if you will give me some useful screenshots where you should show me where exactly you want to make some changes.

Thanks for your understating!