Hello moffzar,

I have checked your source page, and I notice that you are using some untested plugins which can interact with the theme core file and which can break the js or theme. To be safe, please try to disable all of the untested plugins, leave just Visual Composer to be active, clear all your caches, purge CDN files and check the Chinese category page and check if the Load More button work or not.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello consafo,

Your PHP version it seems to be good. For more references about theme requirements, please consult here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ Ensure that you are suing the latest version of the theme and also, make sure that you are using only the plugin version which comes bundled with the theme. To be safe, try to disable the Visual Composer version, delete it and install it again from Premium Plugin Area, like this -> https://www.screencast.com/t/ooOH3wezI Clear all your caches and check the results.

Thanks for the message!

Hello Syams,

I have inspected your website and I did not saw any problems with your ad code. It seems to be right aligned, as you can see here -> https://www.screencast.com/t/Wu56lmk12msu

Thanks for the message!

Hello Lewis,

1)The social icons can be added from Theme panel->Social Networks, like this -> https://www.screencast.com/t/WF8iWPkr
2)You should try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-icon-read-down{
display:none!important;
}

The result is here -> https://www.screencast.com/t/bHPWiBrLceb

From here -> https://www.screencast.com/t/4DlKvaXV you can change the color of your top menu bar.

Hello Moysh,

You should use a bit of CSS code to do this. Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-header-rec-wrap{
display:none;
}
.home .td-header-rec-wrap{
display:block;
}

Thanks for the message!

Hello joeville9ja,

First of all, please ensure that you are using the latest version of the theme and also, make sure that if you are using some untested plugins, all of these do not influence and interfere with your theme core files and cause this issue. To be safe, try to disable all of the untested plugins, leave just Visual Composer to be active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. After this, ensure that your system status parameters are according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for your understanding!

Hello hungdc,

Unfortunately, this type of plugin has not been tested with our theme and also, we cannot say for sure if it will work or not as expected with the theme, sorry! If you want to do this, you should do it yourself because we cannot provide support or implementation for untested plugins, sorry! Also, if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you!

Thanks for your understanding!

Hello mskeshia,

The theme doesn’t change WordPress functionality, and it has nothing to do with sending emails.
First please check if your server is correctly configured for this – http://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/
Second, if you use a plugin like SendGrid to send emails to your instead of server functionality users, please check if it is correctly configured and it sends emails.

Thanks for your understanding!

Hello Helvetia67,

You can change it from panel, Appearances->Menus, like this -> https://www.screencast.com/t/A2pqNzPZd

Thanks for your understanding!

Hello Erythros,

Please notice that our theme does not have any such an option for it, sorry! If you want to achieve this, you should do it yourself because it is not a simple task and it requires to do some additional customizations. As a hint, you should target the containers you want and then, you should add a border. As an example, you can see the code and the results below ->

.td-main-menu-logo{
border: 6px solid green;
}

The result is here -> https://www.screencast.com/t/AFonY8KK07

If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide additional customization at the moment, sorry!

If you want to create your own custom CSS code, you should consult our guide here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/ because there you will teach how you can create your custom CSS code.

Thanks for your understanding!

Hello oilwire,

Please check your system status to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, please ensure that you are using the latest version of the theme. The Custom CSS boxes should work as properly.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello truth,

If you want to change the style of your blockquote you should edit the code below and place it in Theme panel ->Cusotm CSS area

.td-post-content blockquote p{
font-family: 'Roboto',sans-serif;
font-size: 32px;
line-height: 40px;
font-weight: 400;
font-style: italic;
text-align: center;
text-transform: uppercase;
color: red!important;
word-wrap: break-word;
}

The result is here -> https://www.screencast.com/t/711W6nvnGv

Thanks for the message!

Hello Bourbon Trapper,

Please keep in mind that our theme does not have any such an option that allows you to add a background for your header section, sorry! If you want to add the background in that section, you should use a bit of CSS code to do that, as background-image which have to be applied to the header container. I saw that your website is a maintenance mode and that’s why I cannot access it.
Notice that below I gave you an example of what you can add some background to your header section.

.td-header-header{
background-image: url(http://demo.tagdiv.com/newspaper/wp-content/uploads/2016/05/login-mod.jpg);
background-size:100% 100%;
background-repeat: no-repeat;
}

The result is here -> https://www.screencast.com/t/pjj4efICJR

Thanks for your understanding!

Hello delizard,

If you want to remove the ‘Tag:’ word you should edit the tag.php core file and remove from there the word, like this -> https://www.screencast.com/t/5VqRmVeAtcHm

Thanks for the message!

Hello esthederm_alex,

Replied via email.

Thanks.

Hello thaplug,

Unfortunately, this option is available only for post pages and not for pages, sorry! If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello thaplug,

Please provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate response. Also, provide some useful screenshots where to explain what’s the problem.

Thanks for the message!

Hello jimvanwyck,

If you want to add that code in this section, you should edit the header.php core file like this -> https://www.screencast.com/t/KRrwpmtt

Thanks for the message!

Hello worldnews,

If this type of font is not among our fonts, you should import it. So, for more information about this way, please consult the following topic here -> https://forum.tagdiv.com/topic/how-to-add-more-font/

Thanks for the message!

Hello worldnews,

There is an option for it in Theme panel->Excerpts section, like this -> https://www.screencast.com/t/eoMPs2P3c For more references about this, please consult our guide here -> https://forum.tagdiv.com/newsmag-excerpts-introduction/

Hope this helps!

Thanks for the message!

Hello karanberi,

For more references in this regard, please consult this link here -> https://forum.tagdiv.com/topic/disable-one-specific-author-box/

Thanks for the message!

Hello Mahaona,

Yes, of course.

Thanks.

Hello Fitlogy.com,

The simplest way to change the post template for the entire website is from Theme panel, like this -> https://www.screencast.com/t/E6BFxMD4GvV Please keep in mind that to operate this option is necessary to have From panel for each post editor, like this -> https://www.screencast.com/t/BSVxOsPfu Otherwise, this option will not working, sorry!

Thanks for your understanding!

Hello aberniz,

Try the code below and place it in Theme panel->Custom CSS area.

.td-scroll-up {
display: none!important;
}

Thanks.

Hello amurtes,

Please keep in mind that all of these above issues/errors do not happen on a fresh install, sorry! Please try to make a new fresh install from scratch on a new sub-domain, clear all your cache and install only the plugins that come bundled wit the theme packet and rule out any conflicting plugins. Make a new install with FTP method and check the results. You can test our demo to see that these errors do not occur -> https://demo.tagdiv.com/newsmag/

Thanks for your understanding!