Hello Syams,

Try to clear all your caches, purge CDN files and check the results.

Thanks.

Hello pcservis,

13)Unfortunately, our theme does not have any such an option that allows you to change the post number displayed on the Category page, sorry! However, notice that exists a general option from panel from where you can set a general post limit number, like this -> https://www.screencast.com/t/KrWHBMsStP

14)Try thecode below and place it in Theme panel->Custom CSS area.

.td-main-sidebar{
text-align:center!important;
}

The result is here -> https://www.screencast.com/t/MwDYI1ac

15)I suppose that you are using the same name for your sub-categories with your categories and that’s why you have the same menu below your categories name.

16)This is the normal behavior of your category siblings if you have more than 6, 7 items. I have tested on my side as you can see here -> https://www.screencast.com/t/EKCluIjDGIgp

Thanks for your understanding!

Hello,

On mobile, for a good quality for your images, you should enable the retina support for your thumb used by you. I noticed that you are using the post template default which uses the 640*0 sizes. Try to enable this option from Theme panel, like this -> https://www.screencast.com/t/fwBQvYrm5K and then, using the Regenerate Thumbnails you should regenerate this image from Media Library like this -> https://www.screencast.com/t/zlNhLa8wJyn Clear all your caches and check the results.

Thanks for the message!

Hello jpmuldoon,

The renders blocking are some resources which the theme loads and which can be moved to the footer to increase the page speed. You can do this changes with Speed Booster plugin. For more information about this method, you should consult the above guide.

Thanks for your understanding!

Hello salocharly,

If you are not using the https:// SSL mode, you should turn off the login feature from the theme panel, like this -> https://www.screencast.com/t/uPeoHp4xB3 Clear all your caches, purge CDN files if you are using the CDN system and check the results.

Thanks for the message!

Hello roqeem,

Unfortunately, I am a bit confused and I do not exactly understand what you want to achieve. So, regarding on preloading, please notice that our theme has an option for this effect which can be enabled for each Block from the Block Settings, like this -> https://www.screencast.com/t/K604Yc7A For more information about this effect, please consult our documentation here -> https://forum.tagdiv.com/what-is-ajax-preloading/
Also, regarding the latest custom CSS code which I gave you above, it is working as expected. This code will hide the gradient which is placed at the bottom section of images on Slider, like this -> https://www.screencast.com/t/jpFu5l3TDh -> https://www.screencast.com/t/UGoENXMCqR
If is not what you mean, please provide more details about what you want to achieve so I will be able to provide a more accurate response.

Thanks for the message and sorry if I wrong understand your request!

Hello LaurennePierrick,

I have noticed that you are using the Newspaper theme and it is not the latest version of it. Try to update it via FTP way, disable all untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. If the problem is still there, please try to make a new clean install from scratch via FTP way and check the results. For more details about FTP method, please consult here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for the message!

Hello Mainzer105,

I suppose that you are referring to the Category Tag which is placed in the left corner at the image in the bottom section. So, if you want to display this, please ensure that you have enabled the category tag from the Theme panel, like this -> https://www.screencast.com/t/LNMZjycPevuN

Thanks for the message!

Hello keypractices,

I have checked your website and I did not saw any problems with it. Please provide some useful screenshots with your problem so I will be able to identify it and also, so I will be able to provide a more accurate response.

Thanks for the message!

Hello awtown,

Replied via email.

Hello awtown,

Replied via email.

Hello ilwire,

If you want to add the Linkedin button, you should follow the steps from this topic here -> https://forum.tagdiv.com/topic/linkedin-button/

Thanks for the message!

Hello pavel,

If you want to change the H1 for the logo you should check the following topic here -> https://forum.tagdiv.com/topic/h1-in-the-logo-newspaper-7/ and edit the theme core files where the H1 is created for the logo. Also, please notice that we have implemented the H1 tag for the logo because this is very useful for Seo and not a Big Mistake as you said above, sorry! If you check the website fo Seo Yoast plugin (which is the best Seo plugin) you will see the H1 tag for a logo ->this is not a big mistake for SEO, right? :)). -> https://www.screencast.com/t/31dpfwmV

Thanks for your understanding!

Hello Pedro,

The WP Super Cache plugin is compatible with the mobile devices, but if you are using the Mobile Theme, please notice that you should make some changes for a better working. This could be a problem from wp super cache and not the browser. If you use the plugin, please use this method to fix the issue:
Use this link and add the customization as marked here: https://github.com/Automattic/wp-super-cache/pull/185/files
Edit wp-cache-phase1.php and add the green code from the right column as it shows there.

Thanks for your understanding!

Hello Erythros,

Unfortunately, our theme does not have any such an option for it, sorry! You should try some plugins with this functionality and check how it works for you.

Thanks for the message!

Hello kamoe,

Please keep in mind that the Visual Composer is fully tested and compatible with the theme. Try to make a new sub-domain with a fresh install only with the required plugins, clear all your caches and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello Patrick,

Please try to read again our documentation with more carefully because there you will find all the useful steps for creating your mega menu. Check here -> https://forum.tagdiv.com/newsmag-mega-menu/

Thanks for your understanding!

Hello cloin1,

I recommend you do make a new clean install from scratch via FTP way according to our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Thanks for your understanding!

Hello roqeem,

Try to make it more important. Try the code below.

.td-image-gradient:before{
display:none!important;
}

Thanks.

Hello jpmuldoon,

If you will consult our above guide on how you can make your website faster you will find some references about how you can eliminate the render blocking.

Thanks.

Hello golfer6934,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page and also, so I will be able to provide a more accurate response. Provide there the link of this topic so we can easily identify you.

Thanks for the message!

Hello keypractices,

I have checked your website, and I saw that you are using some untested plugins like Jetpack-Photon which can interact with the theme packet and cause a lot of unknown issues. Please try to disable all of the untested plugins, leave just Visual Composer to be active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, if the problem is still there, please try to make a new clean install from scratch via FTP way and install only the required plugins and check the results. -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Hope this helps and let us know how it goes!

Thanks for the message!

Hello Berbi,

Please keep in mind that we do not have any bad reports in this regard with our theme. Please keep in mind that we cannot provide optimization services for our theme because these involves time-consuming and we cannot provide custom work at the moment, sorry! Also, notice that we have a guide for speed optimization and if you want to increase it you should follow the steps from here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme.
If you are not aware of these steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello moffzar,

Clear all your caches, purge CDN files and check again your Chinese page. There are 10 posts, as you can see here -> https://www.screencast.com/t/7eo6cJ7yY7

Thanks for your understanding!

Hello Mahaona,

Please ensure that you are using the latest version of the theme and also, if you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. The ajax filters are fully tested and work will all of our blocks of the theme and should work without any problems. If the problem is still there, try to make a new clean install from scratch via FTP way and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!