Hello Rony123456,

It seems that your shortcode is not good. try the code below and place it in the core files. The code is ->
<?php echo do_shortcode ('[td_block_ad_box spot_id="custom_ad_1" tdc_css=""]'); ?>
The result is here-> https://www.screencast.com/t/sT9WlnBla4d

Hope this helps and let us know how it goes!

Thanks for the message!

Hello pcservis,

9)Unfortunately, we do not plan for these improvements in near future updates, sorry!

12)If you want to add a background-color to your Load More button, you should use the code below and place it in Theme panel->Custom CSS area.

.td_ajax_load_more{
background-color:green!important;
}

13)The category template can be handled from Theme panel, according to our documentation here -> https://forum.tagdiv.com/newsmag-category-templates/

14)Provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate response/code.

15)Notice that below the main menu will be displayed the available categories for this posts and also, the sibling category or subcategory.

Thanks for your message!

Hello adlist,

Please keep in mind that our theme does not have any issues regarding on bandwidth, sorry! The theme works as properly. If you are using some untested plugins, please try to disable all of these, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Please provide more details about your problem so I will be able to provide am ore accurate response.

Thanks for the message!

Hello saucemonsters,

If you want to remove this effect you should use the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-grid-style-1 .td-module-thumb a:last-child:before{
display:none!important;
}

The result is here -> https://www.screencast.com/t/OFhAVMyquZht

Thanks for the message!

Hello awtown,

I suppose that you want to change the thumb sizes for Block 7, right? Sorry, but please notice that our theme does not have any such an option for it and if you want to change our Blocks, you should do it yourself because this is not a simple task and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry! As a hint, you should edit the td_config.php core file to achieve this.

Thanks for your understanding!

Hello cloin1,

Please ensure that you are using the latest version of the theme and also, make sure that you are using only the required plugins which come bundled with the theme packet and rule out any conflicting plugins. Also, check your system status to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps!

Thanks for the message!

Hello RichardU,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello David Henry,

Please check your Theme panel because only from there you can disable your comment count like this ->
https://www.screencast.com/t/esNIieirfB -> https://www.screencast.com/t/Fjtlmzeb

Thanks for the message!

Hello benneely,

Do you have increased your system status according to our documentation? Please ensure that you have done this, clear all your caches and check the results.

Thanks for your understanding!

Hello awtown,

I have inspected your website, and your lists seem to be right aligned as you can see here -> https://www.screencast.com/t/9DwI2qRpB Where is the problem? If is not what you mean, please provide the specific URL for this post so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello zorlumz,

I have checked your website and your related posts from your post page do not come from our theme, as you can see here -> https://www.screencast.com/t/Iqpdvhe6v Most likely you are using a plugin with this functionality for this feature. If you want to get rid of this functionality, you will need to simply disable the plugin. As a quick solution, you can use the code below and place it in Theme panel->Custom CSS area.

The code is ->

.jp-relatedposts{
display:none!important;
}

The result is here -> https://www.screencast.com/t/iUiKPou9MH

Thanks for your understanding!

Hello salocharly,

Do you update the latest theme version? If you have not do it you should do it now because in the latest version of the theme, was introduced the option to disable logging section. Please notice that since now, if you will have a log-in on your website and if you do not have the https you will see the no-secure message. You should have the https. For more references about this regard, you should read the following information posted by Google, like this -> http://www.pcworld.com/article/3118164/security/google-chrome-to-start-marking-http-connections-as-insecure.html So, if you do not have the https you should simply disable the login and the nonsecure will disappear.

Thanks for your understanding!

Hello pcservis,

2)Yes, this is the functionality for this button but it seems to have some problems due to https. We will fix it as soon as possible in our future updates.
5)If you will check this section from theme panel here -> https://www.screencast.com/t/TSXLwTYzTL you will find all the thumb sizes, depending on the used block.
9)There is no option for this, sorry! If you want to add/remove some of them you should edit the theme core file and do it yourself, sorry!
10)Check here -> https://forum.tagdiv.com/topic/more-from-author-editing-code-discouraged/
11)The Speed Booster is an optional plugin, and it works only with the tested plugins.If you use other plugins, it will be automatically disabled, and I suggest to check this first in System Status. However there is a workaround to make it also work with other plugins, you can read more here – https://forum.tagdiv.com/topic/speed-booster-not-compatible-with-vaultpress/

Thanks for your understanding!

Hello adlist,

For good results, I suggest you create a gallery for your images. To achieve this, please consult the documentation like this -> https://forum.tagdiv.com/newsmag-tagdiv-slider-gallery/

Thanks for your understanding!

Hello zorlumz,

Provide your website URL so I can inspect it closer that section and also, so I will be able to provide a more accurate code.

Thanks for the message!

Hello ajenkins,

There is an option for it in Theme panel, like this -> https://www.screencast.com/t/gfCLp5ET

Thanks for your understanding!

Hello ajenkins,

I have made some tests on my side, and the bullet text seems to work as expected, as you can see here -> https://www.screencast.com/t/FPqPQocC Most likely, you have some tested plugins which interact with the theme and cause a lot of unknown issues. Please, try to disable all of these, leave just Visual Composer to be active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Clear all your caches and check the results.

Thanks for the message!

Hello amurtes,

1)Please disable your untested plugins because it is possible to have some conflicts in your theme. Disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins which come bundled with the theme packet and rule out any conflicting plugins.
2)This is strange what you mean. So, please notice that we do not have any bad reports in this regard, sorry! Our mobile theme does not go to download another file instead of the mobile plugin, sorry! I suspect this issue comes from your untested plugins. Disable all of them, clear all your caches and check the results.
3)Your image is not loaded as expected, sorry! Please try to load it again in your Media Files, clear the caches and check the results. This error appears because the theme does not know the source of your image and that’s why you get this issue.
4)Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements.
Please keep in mind that at the moment, we cannot provide optimization services because this task involve time-consuming and we do not afford to do this, sorry! We only can provide support for basic theme settings.
If you are not aware of these steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
5)Unfortunately, there is no option for this but only these will be edited from the post editor.

Thanks for your understanding!

Hello Justingiles,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide there your item purchase code and also, the link of this topic so we can quickly identify you.

Thanks for your understanding!

Hello ipcs,

Unfortunately, this is the functionality of block 9 to be in 2 columns, sorry! We do not have any such a block with 1 column, sorry! If you want to display more details in our theme and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello Mahaona,

I have inspected your website and I did not saw any problems with your images. So, please notice that you are using the Block 10 at the very bottom of your homepage and this type of block do not display the featured images, as you can see here -> https://www.screencast.com/t/XGgZnJW13n9 Where is the problem?

Thanks for your understanding!

Hello yachtsailingcharter,

If you want to change the color of each anchor link, you should change the Theme Accent color because all of these are influenced by this setting, like this -> https://www.screencast.com/t/1vEWjVLoXFJ

Hope this helps!

Thanks for the message!

Hello super_nic0las,

You should re-install the latest version of the theme via FTP way, use only the plugins that come bundled with the theme packet and rule out any conflicting plugins. I suggest you install the theme again via this way because this is the surest method in this regard. A bad theme installing can cause this type of issues and that’s why it is very important to make a new fresh install from scratch and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello gcamara,

I suppose that you want to have the similar functionalities as the modules where is displayed only the Primary Category. So, if you want to achieve the same behavior for posts, you should edit the td_module_single_base.php and replace the get_category function with the get_category function from modules which is located in td_module.php like this -> https://www.screencast.com/t/LAdwV4OA5ER and place it instead this -> https://www.screencast.com/t/d5gJUZkNQfs and then you should use a bit of CSS code for a better design.

The code is ->

.td-post-category{
display:table!important;
}

The result is here -> https://www.screencast.com/t/CMLnUIEi0J

Hope this helps!

Thanks for your understanding!

Hello brigitte67,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide the link to this topic so we can quickly identify you.

Thanks for your understanding!