Hi,

If you want to activate the theme, you need to check the following the useful guide from here -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/ Also, try the Manual activation.

Thank you!

Hi,

I have made some tests on my website and it seems to work as expected, as you can see here -> https://www.screencast.com/t/QUCFOKlrSfr Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ If the problem is still there, please send us an email at contact@tagdv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks for your understanding!

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;

If the issue is still a problem, please deactivate all non-theme plugins and child theme ( if you are using child ).

How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/

Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error

Please try the same suggestions if your problem is similar. In most cases, 500 errors are caused by low wp-memory.

Hope this helps!

Thank you!

Hi,

I think that you want to add the tagDiv Slide Gallery inside the page, right? Notice that you can do this if you are using the TD Composer with text with Title element from here -> https://www.screencast.com/t/T7qsM3U4i

Thank you!

Hi,

Unfortunately, the only theme functionality regarding this, it can be seen here -> https://demo.tagdiv.com/newsmag/td-post-travelling-with-kids-on-queenslands-capricorn-coast/ at the bottom of this post -> https://www.screencast.com/t/hmJxLbZ6pl This option is valid only for the post and it can not be added in the sidebar, sorry! Check the option from here -> https://www.screencast.com/t/QrPQDreU

Thanks.

Hi,

If you want to hide the page header section for this section, you need to use the code below and place it in Theme panel -> Custom CSS area.

.page-id-610 .td-page-header{
display:none;
}

The result is here -> https://www.screencast.com/t/YLXFjYC2ocZ

Also, if you do not want to section, you can change the page template to default. Now, you are using the Pagebuilder title.

If you want to add Trending Now element, you sohuld add it via TD Composer, when you edit your homepage. For more information about our page builder plugin, please check here -> https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Hi,

Notice that the theme uses the Default WordPress registration. Also, we do not have any tested plugin in this case and also, we cannot recommend any plugin, sorry! You need to check the td_modal.php from here -> https://www.screencast.com/t/h6HUZaqAdITz

Hope this helps!

Thanks.

Hi,

I have made some tests on my side and all of these templates are working fine -> https://classicalbumsundays.com/banquet-records-in-kingston-behind-the-counter-episode-8-12/. Ensure that you are using the latest version of the theme, remove all of the untested plugins, clear all the caches and check the results.

Let us know how it goes!

Thanks for your understanding!

Hi,

Please remove all of the untested plugins, clear all the caches, purge CDN files and check the results. Also, make sure if you are using the latest version of the theme and let us know how it goes!

Thanks.

Hi,

If you want to avoid the duplicate content, you need to use the Unique Articles from the page editor from here -> https://www.screencast.com/t/5hgfKLzc1INm Check the documentation from here -> https://forum.tagdiv.com/unique-articles/

Thanks.

Hi,

Try the following quick solution for your header style 6 -> http://prntscr.com/mzybur

Hope that help!

Thanks.

Hi,

After you make the update please check if theme plugins are active, usually tagDiv Composer will activate automatic but it needs to be checked, also if you are using cloud template update the tagDiv cloud library and activate it.
https://www.screencast.com/t/n2QCNJRfm

If there is still a problem, please provide some screenshots with the settings you are made for this.

Thank you for your understanding!

Hi,

Try to use the code below and place it in Theme panel -> Cusotm CSS area.

.td_block_7 .td-module-date{
display:none;
}

Thanks.

Hi,

Yes, we know about this problem and also, we are looking to fix it as soon as possible. Until we will make this, please try to overwrite the code from tdb_cpt.php from here -> https://www.screencast.com/t/8oSNT9a18j with code from here -> https://pastebin.com/8D253Evp Clear all the caches, purge CDN files and check the results. If the problem persists, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel so we can take a closer look at it.

Thanks for your understanding!

Hi,

Please check your plugins list and if you are using some untested plugins, remove all of these, clear all the caches, purge CDN file and check the results. Let us know how it goes!

Thanks for the message!

Hi,

If you want to use the Infinite Scroll for posts, please check our documentation from here -> https://tagdiv.com/infinite-loading-for-single-posts/ If is not what you mean, provide more details so I will be able to provide a more accurate response.

Hope this helps!

Thank you!

Hi,

Try to use bigger images to your website because the theme does not enlarge the images but only crop them. If the images are too small, you will bring bad results. You can provide oyur website URL so we can take a look.

Thanks.

Hi,

Yes, for each update, you will lose this modification, sorry! I have added to our list of improvements but we cannot say for sure if it will be or not be considered for our future updates.

Thank you!

Hi,

Yes, it seems to be a mini bug reading on this case! Until we fix this, you need to use the code below and place it in Theme panel -> Cusotm CSS area.

.tds-button8{
background:red!important
}
.tds-button8:before{
background-color: green!important;
}

Hope this helps!

Thanks.

Hi Lisa,

If you are referring to your posts, please notice that you need to create a post template in Wide Mode (using the Stretch ROW) with TD Composer from Cloud Template Library and then, set this template for all of your posts. Please check the documentation from here -> https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Hope this helps!

Thanks.

Hi,

Please provide your website URL and some useful screenshots with your encountered problem so I can identify it.

Thanks.

Hi,

I have checked your website and I saw that you are using a plugin to display that block, as you can see here -> https://www.screencast.com/t/cFv8wLmD Unfortunately, please notice that if you want to make some changes over this section, you need to do it yourself through the code because we cannot provide additional customizations. Being an untested plugin, notice that we cannot provide support for this implementation.

Thanks.

Hi,

Sorry for my misunderstanding! Unfortunately, the theme does not have any such an option that allows you to display the video, directly on the homepage, without opening your post page and then, display the video, sorry!

Thank you!

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so I can take a closer look at your setup page of this section. Provide there the link of this topic so we can quickly identify you.

Thanks for your understanding!

Hi,

I have tested your website on AMP and it seems to be strange behavior! I do not suspect to be a problem caused by our theme. It seems to be a problem on the Google Server which does not recognize the source of the icons on Google Server for AMP version. I will investigate this problem and I will come back with some details if I find anything related to this case. You can try to Fetch your AMP URL and force to reindex your website for AMP from Google Search Console. It could be a temporary problem.

Thank you!