Hi,

Please provide your website URL so I can take a closer look at it. Also, provide some useful screenshots with the problem.

Thank you!

Hi bob,

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non-theme plugins, also if you are using child theme please deactivate it, clear all cache and try again. The country is Romania -> 5.2.168.55! You should send us an email at contact@tagdiv.com with your log-in information (wp-admin) for more deeper investigations.

Thank you!

Hi,

Unfortunately, I think that you provide me the unappropiate link. Please provide some useful screenshots with your error so I can identify it.

Thank you!

Hi,

There is an option for it in Theme panel -> https://www.screencast.com/t/1DpSnk4xSx

Thanks.

Hi,

Sorry about that! If you want to add some Ads after some blocks, on the page, you need to use the Ad Box element, added it with TD Composer. As a hint, you can follow the next steps from here -> https://www.screencast.com/t/7LRCMKO5K

Hope this helps!

Thank you!

Hi,

If you want to change your header containers (logo and ad section) you need to create your own custom CSS code using the Inspector Browser from here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you!

Hi,

If you want to use a wider layout to your theme, notice that you need to use Stretched ROW functionality from here -> https://www.screencast.com/t/dAFmhZmuMUn for all of your elements.

Thank you!

Hi,

I do not exaclty understand what you want to achieve. Provide some useful screenshots with your desired changes.

Thanks.

Hi,

Try to enable the Unique Articles from here -> https://www.screencast.com/t/cF9SnZJs1XI Check the documentation from here -> https://forum.tagdiv.com/unique-articles/

Thank you!

Hi,

Please provide your website URL and some screenshots with your problem so I can identify it closer and also, so I will be able to provide a more accurate response.

Thank you!

Hi,

Where do you see that button? Provide more details so I will be able to investigate that section.

Thank you!

Hi,

Here is talking about post pagination from here -> https://www.screencast.com/t/j2WRnQnd Try to use this element to split your post page into more pages.

Thank you!

Hi,

I have checked your website and I saw that your ad appears at the bottom of your website. Check the official documentation of AMP from here -> https://www.screencast.com/t/fTokDce3Bi -> https://support.google.com/adsense/answer/160534?hl=en

Thank you!

Hi,

I do not know! The front seems to look similar. Try to add another font and check the results. As you can see the font is correctly rendered and the theme does not have any issue in this case. If a problem exists, notice that one is browser related and not our theme. You can try with a default theme and check the results.

Thanks for oyur understanding!

Hi,

I have made a test on my website and it seems to return good results, as you can see here -> https://www.screencast.com/t/iMT3vkumau MAke sure if you are using the latest version of the theme, ensure that you have added posts inside the FEatured category and check the results.

Let us know how it goes!

Thank you!

Hi,

Please make sure if you are using the latest version of the theme installed via FTP way, check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ remove all of the untested plugins, clear all the caches, purge CDN files and check the results. Check your PHP memory. Maybe, this is exhausted and that’s why you cannot save and make anything.

Hope this helps and let us know how it goes!

Thank you!

Hi,

When you have a featured video, after pressing the play button, the video will be displayed on the post page, as you can see here -> https://www.screencast.com/t/AXiq8W4li Provide your website URL so I can take a closer look at your video section and also, so I will be able to provide a more accurate response.

Thank you!

Hi,

If you want to use sidebar ads for both of sides, you need to use a 1/4+1/2+1/4 layout like this -> https://www.screencast.com/t/bgFb4A7avvXp

Thank you!

Hi,

Please make sure that you have correctly updated the theme via FTP way, remove all of the untested plugins and leave just to active only the plugins that come bundled with the theme core files. If the problem is still there, please let us know!

Thanks for your understanding!

Hi,

I have checked your video background and I saw that you have not right added your video ID. You have to do this -> https://www.screencast.com/t/l3uf99sfYk if you want to achieve good results.

Thanks.

Hi,

You need to use the code below and place it in Theme panel -> Cusotm CSS Area.

.td-block-span12 .td_module_7 .td-module-thumb{
display:none;
}
.td-block-span12 .td_module_7 .item-details{
margin-right:0;
}

The result is here -> https://www.screencast.com/t/aoEh1vCtIF

Hope this helps!

Thank you!

Hi,

Please notice that using the plugin, you can exclude or include any posts you want to slide on the element. For more details about this plugin, please check the following official documentation from here -> https://www.themepunch.com/revslider-doc/post-based-slider/ -> https://www.themepunch.com/revslider-doc/slider-revolution-documentation/

Thank you!

Hi,

Please notice that you can add your GA Code everywhere you want but it’s not recommended to add the same code in each section, sorry! In the AMP plugin section, you can add more than one tracking code if you have and if you want.

Thank you!

Hi,

Unfortunately, the Apple News plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.

Thanks.

Hi,

Unfortunately, I do not exaclty understand what’s your targetted section. If you are referring to this one -> https://www.screencast.com/t/Md9TkTqoG notice that can be changed when you edit your page with TD Composer or simply, change the element from Widgets section area. If is not what you mean, provide more details about your desired section and also, provide your website URL so I can take a closer look at it.

Thank you!