Hello Lisborg,

Please keep in mind that you simply switch the theme to another theme and then you should adjust some elements which are not properly displayed. Could appear something like this, because there are two different themes which look similar and have the same core. First of all, you should make a full backup to your data to be sure in this regard.

Thanks for the message!

Hello all,

Please ensure that your page which you want to be as homepage is right to set it according to Visual Composer -> https://forum.tagdiv.com/newsmag-how-to-use-visual-composer/ Also, check your system status to be higher increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

@sutopo, I have checked your website and I saw that your Homepage (Home) work as properly, as you can see here -> http://screencast.com/t/Yxupm2iBY

Thanks for your understanding!

Hello nitormedia,

The last update was released on 21 December 2016 and the changelog for this version can be found here -> http://screencast.com/t/E2tQhlPzMsvs If you want to update the theme to the latest version you simply download the latest theme packet from your Theme Forest account and then, using the FTP method you should update the theme. First of all, you should make a full backup to your database to be safe. For more information about this way, please consult our guide here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Thanks for your understanding!

Hello FishOutOfWater,

Thank you for your interest in our theme! Please keep in mind that the theme is not hard to use if you understand every element of the theme. Please remember that we cannot teach you how you can use our theme because the time does not afford us to do this, sorry! You have to read all our documentation trying to create yourself the website. Notice that we cannot make your site from scratch, but only we can point you in the right direction. Also, if you want to attach some useful images to show us your problem, I recommend you to use the Jing tool, and you should load there your pictures and then the generated link you should paste to your topic here.
If the theme is too hard for you and if you are unhappy with it, you can request a refund and we will accept it.

Thanks for your understanding!

Hello vdaatland,

If you want to disable the mobile menu icon, you should use a bit of CSS code to do that. Try the code below and place it in Theme panel->Custom CSS area.

#td-top-mobile-toggle{
display:none;
}

The result is here -> http://screencast.com/t/lGlraUiE

Thanks for the message!

Hello Syams,

If you want to change the heading from module title from H3 to H2 you should edit the core file and change from there, like this -> http://screencast.com/t/BJwFFY2YLV

Hope this helps!

Thank you for your understanding!

Hello searchspot,

If you want to insert an ad into a category description, you should use the do_shortcode method to do that. First of all, you should install the Seo Yoast plugin because this plugin allows you to use the TinyMCE editor and there you should add your ad, like this -> http://screencast.com/t/xyu0tmV2tX and the result is here -> http://screencast.com/t/tiVrrPjaoNAM Ensure that you have added your Ad code in the Custom Ad 1 from theme panel if you want to bring some results, like this -> http://screencast.com/t/Aw1yAN9Fk

Thanks for your understanding!

Hello golfer6934,

Try to make a new clean install from scratch with another domain via FTP and install only the plugins that come bundled with the theme packet. For more information about FTP method, consult the documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Also, check your server configuration to be the same with our requirements, like this -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Notice that the theme is fully tested and compatible and should work as expected. Until now, we do not have any bad reports in this regard.

Thanks for your understanding and let us know how it goes!

Hello twindrills,

Provide your website URL so I can further inspect it closer your setup page. I need to know this so I will be able to provide a more accurate response.

Thanks for the message!

Hello hammerman,

Do you are using Blog style (by your latest post) or Homepage Style (by static page)? So, please notice that in your example is use Hompage and also, is used the Big Grids which can be set it from Visual Composer, like this -> http://screencast.com/t/LGvwblzt For more information about our Big Grid Settings, you should consult our documentation here -> https://forum.tagdiv.com/block-settings-guide/ and also, for more information about how you can use the Visual Composer, consult here -> https://forum.tagdiv.com/newsmag-how-to-use-visual-composer/

Hope this helps!

Thanks for the message!

Hello Ylli,

The youtube videos can be set to autoplay but I’m not sure about other, though. For youtube videos, you can use this method: https://forum.tagdiv.com/topic/youtube-autostart/

Thank you for your understanding!

Hello Frydenborg,

Unfortunately, our theme does not have any such an option that allows you to change the font for Logo text from the theme panel, sorry! If you want to change it you should use a bit of CSS code to load the new font for this section. For example, you can use the code below and place it in Theme panel->Custom CSS area:

.td-logo-text, .td-tagline-text {
font-family: ABeeZee;
}

Also, notice that the ABeeZee font should have to be loaded in your theme from the panel if you want that the code to be applied.

Thanks for the message!

Hello manumahajan26,

First of all, try to re-save your permalinks, clear all your caches and check the results. If the problem is still there, you should provide your website so I can take a closer look and also, so I will be able to provide a more accurate response. After this, you should check your Google Adsense to be a valid one.

Thanks for your understanding!

Hello justfreshkicks,

Unfortunately, we cannot provide skype because we do not have it and also, please notice that we cannot provide custom work which involves additional customizations. If you want to hire somebody which help you in your project, we recommend the developers from studio.envato.com because we are unavailable for custom work at the moment, sorry! Regarding on your footer, the only way to achieve the same footer is to create it on Newsmag, using our footer section and try to get the same footer. For more information about our footer section, please consult the documentation here -> https://forum.tagdiv.com/newsmag-footer-templates-2/

Hope this helps!

Thanks for the message!

Hello justfreshkicks,

I noticed that you are using the block 11 to display your Latest Sneakers News, right? So, if you want to change the pagination, you should do it from Block Settings, like this -> http://screencast.com/t/zKz5Y7v3n For more information about these settings, please consult our documentation here -> https://forum.tagdiv.com/block-settings-guide/

Thanks for your understanding!

Hello Satsuki,

There is an option for it in Theme panel, like this -> http://screencast.com/t/zTZ7b4plJrLt

Thanks for the message!

Hello mgansevoort,

Yes, the custom CSS code you should have to add in Custom CSS box area.

Thanks for the message!

Hello matpl,

Please keep in mind that effect is not controlled by our theme, sorry! I suppose that it is just a Chrome issue. Try to uninstall and then reinstall the Google Chrome browser and check the results. Try to find some useful online solution in this regard. Also, you can try to uninstall Guarded ID-security software from Comcast. You should read more information like this -> https://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/i-cannot-remove-the-program-guardedid-from-my/017453bf-86e8-4002-a447-191c04424caa -> http://www.guardedid.com/support_faq.aspx#EBACA
Please keep in mind that this problem is not theme related.

Thanks for the message!

Hello aberniz,

You should send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link of this topic so we can easily identify you.

Thanks for the message!

Hello midiaris,

What exactly do you mean? Provide more details about what texts you are referring to.

Thanks.

Hello dennisjpitocco,

The screenshot are good and it seems to be visible all the code, as you can see here -> http://screencast.com/t/FpsmfkGf Where is the problem because above you said that this advice was very helpful.

Thanks for the message!

Hello di_aeiou,

I have checked on my side and the Block 16 has not been changed. It remained the same as before. Please check our demo tutorial here and there you will the behavior of this block if you will shrink the browser.
http://demo.tagdiv.com/newspaper/block-16/
Please provide more details about your problem if is not what you mean. Also, provide some useful screenshots for a better understanding.

Thanks for the message!

Hello jncroyle,

There is an option for it in Theme panel, like this -> http://screencast.com/t/Ufi6wVi6k For more information about our sharing system, please consult here -> https://forum.tagdiv.com/sharing/

Thanks for the message!

Hello jrh,

You can try to use the patch for this version which is available in theme packet, like this -> http://screencast.com/t/UbxUPpWzSLl This is the only way in this regard. Please keep in mind that the theme core has been changed a lot and practically it is impossible to change line by line the code…

Thanks for your understanding!

Hello srampia,

Do you want to make a downgrade of your website? Please send an email at contact@tagdiv.com and request there a previous version of the theme and we will send you.

Thanks for the message!