Hello Bobby_Ocean,

Unfortunately, our theme does not have any such an option that allows you a way to change the width of the span block. You can use a bit of CSS code to increase the font size, like this -> http://screencast.com/t/y6r651bUEE9

.block-title>span {
font-size: 20px;
}

The result is here ->

Thanks for the message!

Hello Vanesafp,

Most likely your PHP memory is exhausted. Try to increase your system status parameters according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for the message!

Hello GiacomoPapasidero,

Please provide your website URL so I can inspect it closer your setup page. Also, provide some useful screenshots with your problem for a better understanding.

Thanks for the message!

Hello manumahajan26,

Please keep in mind that our theme is fully tested and compatible and until now we have not encountered this type of errors and we does not have any bad reports in this regard, sorry! I suspect all of these issues happens due to your bad theme installation. Please try to make a full backup to your database to be safe and then, remove the old theme and re-install it via FTP the latest version of it with only required plugins which come bundled with a theme packet and rule out any conflicting plugins. If you are using some untested plugins, please try to disable all of them because these can interact with the theme core files and cause a lot of unknown issues.
For more information about FTP method, please consult here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Thanks for the message!

Hello rehanahmadjamal,

Unfortunately, our theme does not have any such an option for any of your requests above, sorry! You should implement it yourself because all of these involves custom work. If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello mark,

Please ensure that your PHP memory is right increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Probably your PHP memory is exhausted and that’s why your homepage is not updating. Also, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link of this topic so we can easily identify you.

Thanks for the message!

Hello Adriantor,

You can activate your theme based on item purchase code which you have got when you have purchased the theme. For more information about Theme Activation, please consult here -> https://forum.tagdiv.com/newsmag-how-to-activate-the-theme/

Thanks for the message!

Hello roqeem,

Unfortunately, please notice that our product does not have such an option for dynamic width and we do not recommend to do that through the custom CSS code because the layout of the theme will be damaged. If you want to change the width of the theme to be in full-width mode, please notice that is not a simple task and you will have to adjust the entire theme to the new width for better results.

If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello roqeem,

If you want to remove the Next/Prev pagination for posts you should use the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-post-next-prev-content{
display:none;
}

The result is here -> http://screencast.com/t/ZmQmFCUm

Please keep in mind that the Editor Picks is just a simple block 9 which can be customized from Visual Composer. The Editor Picks is found in Widgets area, like this -> http://screencast.com/t/cS1OGPZA1

Thanks for the message!

Hello zagleft,

Please provide your website URL so I can take a closer look and also, so I will be able to provide a more accurate response. Before to do this, please try to make a new clean install from scratch via FTP according to our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Thanks for the message!

Hello andreaspom,

If you have sent an email to our address, we will try to respond you as soon as possible.

Thanks for the email.

Hello kleber,

Unfortunately, our theme does not have any such an option that allows you a way to change the structure of mobile main menu, sorry! Please keep in mind that the theme uses only the same main menu for all devices.

Thanks for your understanding!

Hello krismali,

I have inspected again your website but I did not saw the category tag with “level 3” -> http://screencast.com/t/aklKxaTrT Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page and also, so I will be able to provide a more accurate response. Also, please provide more details about your problem for a better understanding.

Thanks for the message!

Hello tonil,
Most likely your PHP memory is exhausted. Try to increase your system status parameters according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for the message!

Hello Nichips,

How can I give you a more accurate solution if you do not have provided your website?

Thanks.

Hello innmobisol,

Unfortunately, we have not made any tests in this regard with such values, sorry! Also, please notice that it is not possible to occur suddenly all of these posts in Block.

Thanks for your understanding!

Hello bz,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide there the link to this topic so we can easily identify you.

Thanks for your understanding!

Hello adrapper,

Unfortunately, we did not modify the code in the latest update because we will have to make further investigations in this regard and we will fix it in our near future updates. Until we will fix it, you will have to use the above solution if it worked.

Thanks for your understanding!

Hello,

There is an option for it in Theme panel, like this -> http://screencast.com/t/4jZxFlmPQaW -> http://screencast.com/t/HAJsQwlQ

Thanks for the message!

Hello K.H.R,

UPDATE YOUT THEME because it is deprecated. Please try to download the latest version of the theme which comes bundled with the theme packet from Theme Forest. At the moment, the latest version of Visual Composer which is tested with the latest version of Newsmag is 4.12.1. Indeed, the latest version of Visual Composer is 5.0.1 but at the moment, this version is not fully tested with the theme. Our developers work hard in this regard and please notice that we are getting new updates in this regard, as soon as possible. Update your theme via FTP because this is the surest and safe method in this regard, according to our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/
For bringing best results with the theme, you should only use the version of the plugins which come bundled with our theme’s packet.

Thanks for the message!

Hello bz,

I have tested this feature on my side and the Image Carousel seems to work as properly with the latest version of the theme, as you can see here -> http://screencast.com/t/nRXyWtXfxczP -> http://screencast.com/t/ek2gGyl2 I suspect your problem happens due to your low value of PHP memory. Please try to increase it from your System status according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for the message!

Hello rdiv,

Here -> http://screencast.com/t/gkCHWNmnN you will see a list with all the files which can be overwritten from td booster. As you can see, the td_block.php does not occur. For more information about our child theme support, please consult here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks for the message!

Hello ChalzZy,

There is an option for it int Theme panel, Block Authors settings, like this -> http://screencast.com/t/Fd0TGj5l

Thanks for the message!

Hello adrapper,

Please try to make a new clean install from scratch with the latest version of the theme via FTP, install only the plugins that come bundled with the theme packet, disable the child theme if you are using this and check the results. Until now, we do not have any bad reports in this regard and I suspect your problem happens due to your theme installing. First of all, try to make a full backup to your database to be safe.

Thanks fro your understanding!

Hello thepridela,

I have inspected your website and I saw that your Google AdSense work fine, as you can see here -> http://screencast.com/t/kxpprmAPZek Clear all caches and test again.

Thanks for your understanding!