Hello Raul007,

I have tested on my side, just created a smart list 6 with more images and captions and all of these seems to work as properly, as you can see here -> http://screencast.com/t/G1y0oT9mPq2k I have inspected your page source and I noticed that you are using some untested plugins which can interfere with the theme and cause a lot of unknown issues. Please try to disable all your active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting plugins. Also, you can try to update the theme to the latest version of it -> Newspaper 7.4.

Thanks for your understanding!

Hello drhitender,

Try to install the latest version of the theme which is Newspaper 7.4. All required plugins come bundled with the theme, like as Visual Composer 4.12.1 and Social Counter 4.1. Update the theme to the latest version of it, clear all your caches and check the results. If you want to know what type of version for Visual Composer you are using, you will have to look here -> http://screencast.com/t/mX21stVIRbn

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello webcadre,

The sidebar can be set it from Theme panel when you create your pages and posts. For more information about how you can set your sidebar with our theme, please consult our documentation here -> https://forum.tagdiv.com/smart-sidebar-2/
If you need more assistance in this regard, please provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thanks for your message!

Hello cookingpanda,

As I have explained you above, we cannot offer support for other Google Adsense partners but only for Google Adsense because the theme ad system is tested only with this type of Ad. If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom modifications at the moment, sorry!

Thanks for your understanding!

Hello Larshell,

The speed booster plugin comes bundled with the theme and it can be installed from here -> http://screencast.com/t/n1GZW8rq using the Upload a new plugin from the plugins area, like this -> http://screencast.com/t/aaISal3M6BbC

Hope this helps!

Thanks.

Hello StuartStPaul,

I suppose that you have resolved your problem. So, if you will need more assistance in the future, you will simply open a new topic and our team will glad to help you.

Thanks for your message!

Hello devESPL,

First of all, please try to update the theme to the latest version of it (Newspaper 7.4), clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting plugins. Then, please make sure that you have followed all the right steps which are explained in our documentation here -> https://forum.tagdiv.com/smart-lists/ Please try to read all this documentation and after you understood all of those steps, try to implement the smart list on your side. Also, you can watch this video tutorial because it may very useful for you. -> https://www.youtube.com/watch?v=nbYgm4K9-ow

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello endel19,

Sorry for my misunderstanding! So, if your images are on center alignment you will have to use a bit of CSS code to adjust them to right sizes. Place the code below in Custom CSS area, like this ->

.td-post-content .aligncenter, .wpb_text_column .aligncenter, .td_block_text_with_title .aligncenter, .woocommerce #tab-description .aligncenter, .mce-content-body .aligncenter{
margin: 0 0px;
width:100%!important;
}

Here you should see the result -> before using the code -> http://screencast.com/t/Oci6V2orArz and after using the code -> http://screencast.com/t/CL552x2uAlit

Thanks for your understanding!

Hello Dorcas_,

There is an option for it in Theme panel, post Settings, like this -> http://screencast.com/t/mSRO5Wose If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks.

Hello nicholgm,

The Widget Instagram can be disabled only from Theme panel, like this -> http://screencast.com/t/EejTxF2OcBQ1 If you have a caching plugin, try to clear all your caches and test it again.

Thanks.

Hello cookingpanda,

Please keep in mind that our theme only recognizes the Google Adsense for Ads and if you want to use other ads, you should try the DIV’s method, according to our documentation here -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/ I am not aware of what type of certified partner you are talking about.

Thanks for your understanding!

Hello josflachs,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, please provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello pauldm,

The Say Way demo has not an available template which may be selected from Visual Composer. If you want to have a Say What demo layout, the only way is to install that demo according to our documentation here -> https://forum.tagdiv.com/installing-demos/ Also, as homepage, the say what demo uses the pagebuilder+latest articles+pagination as page template and the page builder content you can try the following shortcode -> http://pastebin.com/0paUP2Et

Thanks for your understanding!

Hello sehnot,

I have already added this problem to our list of fixes and our developers will investigate it and if we decide to change it, we will fix it in the future update. Until this, you should try to change it from the code, as I have explained you above.

Thanks for your understanding

Hello connorharrison,

Please ensure that you are using the 4.1 version of Social Counter in order to bring best results with it. Also, if you have the latest version of theme and plugins and you still encounter this problem, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, please provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello 414,

Thanks for reaching us. Above, I have explained that is not a relationship between
Google Analytics and our Post Vie counter. The real and unique value for your visitors is given by Google Analytics. Our post view counter will count any post-visualization, even if the post is visited twice by the same person and that’s why appear that difference.

Thanks for your understanding!

Hello endel19,

The website seems to work as properly and I did not saw any problems in it.

Thanks for the message!

Hello yukiy531,

Please keep in mind that this type of error is generated by a bad version of Visual Composer with the latest version of Newspaper. Please try to update it to the latest version of it which is 4.12.1, clear all your caches and test it again and check the results.

Thanks for the message!

Hello planetcappe,

I have checked your website and I noticed that everything seems to work as propelry, as you can see here -> http://screencast.com/t/2WeGAWZAXL4P -> http://screencast.com/t/TKxXoMUfTpd I did not saw any problems with your theme. Also, if your problem will reappear, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello jmask,

I guess that you want to hide the author box for all the posts which forming part of a specific category, right?
If you want this, please notice that you should use a bit of CSS code to do that. The code below and place it in Theme panel->Custom CSS area.

article.category-business .author-box-wrap {
display:none;
}

If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello Rovara,

I have tested the code provided by my colleague Alin and it seems to work as properly. Please try to add the !important tag to give a high priority of the code.

.td-a-rec-id-sidebar div{
display: table;
margin-left: auto!important;
margin-right: auto!important;
}

The result you should see here -> http://screencast.com/t/KzRhXBfxa8KC

Thanks for the message!

Hello kurtnimmo,

I have inspected your website and I saw that you are using the pagebuilder+latest articles+pagination as page template. So, this type of page template displays your page builder content (edited by Visual Composer) at the first part and in the second part, you will bring the Latest Articles modules with a right sidebar, as you can see here -> http://screencast.com/t/0uWQrJJQrat If you want to display the sidebar in your page builder content, you will have to use 2/3+1/3 as layout, like this -> http://screencast.com/t/HFufztML8pc For more information about how you can use the Visual Composer plugin, please check our documentation here -> https://forum.tagdiv.com/how-to-use-visual-composer/

Hope this helps!

Thanks for the message!

Hello ayuve,

I suppose that you are using the page builder+latest articles+pagination as page templates, right? If you want to remove this section, you simply change the page template from the panel, like this -> http://screencast.com/t/xoPmJvoux If is not what you mean, please provide more details so I will be able to provide a more accurate response. Also, you can provide a screen pointing to the desired result, it would help us to understand what you’re trying to do.

Thanks.

Hello juanca8888,

Unfortunately, this type of plugins is not tested with our theme and we cannot say for sure if it will work as expected with the theme, sorry! The plugin code can interact with the theme code and cause a lot of unknown issues through the properly functioning of the theme. Our Seo plugin which we recommend in the theme is Seo Yoast. This is fully tested with the theme and seems to work as properly with it.

Thanks for your understanding!

Hello ironsea,

If you have two valid licenses, you can download the latest version of the theme without any problems on your side. We recommend doing the update via FTP because this is the surest method in this regard.

Thanks.