Hi,
Thank you for your message! We appreciate this effort from you but please notice that all of these are in house made by our team, sorry!
Thanks for your understanding!
Hi,
This problem is not theme related, sorry! For more information about this error, please check the following topic from here -> https://stackoverflow.com/questions/28431505/unchecked-runtime-lasterror-when-using-chrome-api
Thanks for your understanding!
Hi,
Yes, now it’s possible if you will use the Header Builder for this. Please check the following documentation from here -> https://tagdiv.com/newspaper-theme-customize-the-header-manager/ You can see here -> https://www.screencast.com/t/ieQA2PuuB3
Thanks for your understanding!
Hi,
Unfortunately, this is not possible because this is the link of oyur footer page which can be called by Cloud Template Library when your footer is created with a page. Basically, your footer section is a simple page, created by you or imported from the cloud which can be accessed, like any other page.
I hope that you understand the functionality!
Thanks for oyur understanding!
Hi,
Please notice that our demo has been created with TD Composer and for the right Sidebar, has been used the Flex Block 1, like this -> https://www.screencast.com/t/m2L8UkY4m So, if you want to include that element inside the Default Sidebar, you need to Go to the Widgets section and add there the shortcode for that element, Flex Block 1 (for example). -> https://www.screencast.com/t/Nu6sDUpDE8fJ You can try to add this code in that section and check how it goes -> https://pastebin.com/1midLncY For creating this code, you need to use the TD Composer, set up this Flex Block and then, edit it in Text mode and take the code inside your sidebar section. I suggest another alternative in this case, which is more simple and quick. You need to create your desired Single Template from your Cloud Template where you can use the TD Composer and add create and set up your sidebar from there, using this tool. Please check the Cloud Library from here -> https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
Hope this helps and let us know how it goes!
I look forward to helping you!
Thanks.
Hi,
I am glad hearing this from you!
Best regards!
Hi,
Unfortunately, this should not have happened, sorry! Another alternative for you would be to export and import from your database, only the theme settings from here -> https://www.screencast.com/t/Be53kaKoC
Thanks for your understanding!
Hi zklid,
Please ensure that you have correctly made the theme update via FTP way, your WordPress is updated, clear all the caches, purge CDN file and check the results. If the problem is still there, please send us an email at cotnact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link of this topic so we can quickly identify you and also, you can provide the CPanel access for more further investigations.
Thanks for your understanding!
Hi,
Yes, you need to add this code to the original style.css of your theme. Regarding on TD Composer, all the code which you have added from it will overwrite the default style.css, for example -> https://www.screencast.com/t/AbUlMOnG7
Thanks for your understnading!
Hi ySV,
What exactly does this script have to do? Unfortunately, please notice that we cannot provide support for your additional customization and custom scripts, sorry! We can only point you in the right direction and where exaclty this code should be added.
Thanks for your understanding!
Hi,
Thank you for reaching us! I have checked your website, the top section from it and I have that you are using another configuration than our website demo and that’s why you do not bring the same results. Please check the following screen here -> https://www.screencast.com/t/EQYzr3Sx I guess that you understand the difference. If you want your web design to be exaclty the same with our demo, you will need to use the exact element to create this section. Also, you can try to tune this area, using the Inspector Browser tool according to the following useful guide from here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/
Hope this helps and let us know how it goes!
Thanks for oyur understanding!
Hi,
Unfortunately, please notice that our theme does not have any such an option that allows you to display some mix ads code, sorry! You should try using such a plugin with this functionality and check how it works! You can try AdRotate plugin for example! It’s just a suggestion.
Thanks for your understanding!
Hi,
Please notice that our theme can be imported or not with some dummy content. These categories -> https://www.screencast.com/t/pzlSKsSy7kb appear when the theme is imported with dummy content and all of the categories should have to be added in that section from here -> https://www.screencast.com/t/EROQUMkDV7F Each demo has own dummy data! If is not what you mean, please provide more details so I will be able to provide a more accurate response.
Thanks for your understanding!
Hi,
Please provide your website URL so I can take a closer look at this section and also, so I can see from where it comes. I’m here to assist you!
Thanks for the message!
Hi,
Ensure that you have correctly imported the image and text from your another site. Form your screen, it seems that your image does not have the right source and that’s why it cannot be displayed. Try to import it again from your Media Library and not from the external source if you want to achieve better theme results.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hi,
If you want to achieve as you wish if you are using the Single Image module it will be a little more complicated because the Single Image Module uses the width in percent. After you have added the image inside the Single Image module, you need to adjust the size of it from the right panel, like this -> https://www.screencast.com/t/OUyy8Ptkd I have another alternative for you, which is more simple than this. Try to use the Column Text element and add the image with your Media Library and the result will be the one you want, like this -> https://www.screencast.com/t/gaQt2nrc
Hope this helps!
I look forward to helping you!
Thanks for your understanding!
Hi,
Please try to regenerate your images with Force Regenerate or Thumbnail Regenerate plugin according to our documentation from here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ Also, ensure that you have enabled the thumbs for this module(1) like this -> https://www.screencast.com/t/G990X6OfxzwE
Hope this helps and let us know how it goes!
Thanks for your understnading!
Hi,
Sorry for this, but please notice that for these two modules, the author name has been disabled by the code. Please check the theme core file from here and uncomment this code and the author name will be displayed. Check here -> https://www.screencast.com/t/BC7JrPULh5Ow
Hope this helps and let us know how it goes!
I look forward to helping you!
Thanks for your understnading!
Hi,
Your sidebar seems to be there -> https://www.screencast.com/t/oKzhGthL8x Is this about it?
Regarding on Sidebar, please notice that the Default Sidebar means the Sidebar which has been set up for the parent Category of the post. The Default Sidebar will be set up in Category from the Theme panel. You can affect the Global Category Sidebar from here -> https://www.screencast.com/t/FfI28QmN or individually, for each category, from here -> https://www.screencast.com/t/Lm8NqhKRzCgl You can check the documentation from here -> https://forum.tagdiv.com/sidebars-tutorial/ Also, the Widgets can be customized from here -> https://www.screencast.com/t/Z5h2eCDWI
I look forward to helping you!
Thanks for your understanding!
Hi,
As a hint, in the future, please try using the Notepad++ if you do not encounter any syntax error.
Best regards!
Hi,
If you want to achieve the same layout, you need to follow the next example which I made it for you, like this -> https://www.screencast.com/t/VtJ52LauWuM
Hope this helps!
Thanks for your understnading!
Hi,
If you are not using it, you can remove the revolution slider. So, it’s strange this behavior because this error should not happen due to this plugin because it was tested with the theme. Please try to remove all of the untested plugins, make sure if you are using the latest version of the theme, clear all the caches and check the results. I’m here to assist you.
Hope this helps and let us know how it goes!
Thanks for your understnading!
Hi,
I have inspected your website article and I saw that your image inside the post is very blurry, indeed! The main cause for this is the plugin used by you, sorry! -> https://www.screencast.com/t/CM7Svt3yYN If you check the image, you will see a lot of image size which was created by this plugin, sorry! Please notice that we do not recommend using this plugin because it was not tested with our theme and therefore we cannot provide support for untested plugins. The healthy method to optimize your image remains the Photoshop tool.
Thanks for your understanding!
Hi,
If you want to add some borders for your block, you need to use the TD COmposer page builder for editing your own block like this -> https://www.screencast.com/t/pTe7gYaAT
Hope this helps!
Thanks for your understanding!
Hi,
Unfortunately, please notice that our theme has been designed to use only Google AdSense code, sorry! You above script seems to be custom made and we do not recommend using it in Theme Ad Spots because is a good chance it will not be properly rendered, sorry! For more information about our header functionality, please check the documentation from here -> https://forum.tagdiv.com/header-ads-adsense/
Thanks for your understanding!