Hi,

I’m glad hearing this from you!

Thank you for your kind words!

Hi,

I’m sorry hearing this from you! For the beginning, please provide your website URL so I can take a closer look at your homepage. Before of these, please check your used plugins list and if you have some untested plugin, it would be preferable to disable all of them because some of these might interact with the theme core files and break it. Please check here -> https://www.screencast.com/t/wFv072lX Also, besides your website URL, please provide more details and some useful screenshots with your problem so I can identify it. I’m here to assist you!

Thanks for your understanding!

Hi,

You should use a bit of CSS code in order to change the font for that section. You need to use the code below and place it in Theme panel -> Custom CSS area.

.td-more-articles-box-title {
font-family: Verdana;
}

Also, please notice that your Font used/added, should be loaded from the panel if you want to bring good results.

Thanks for your understanding!

Hi,

Please check here -> https://www.screencast.com/t/bkK1u2pm0Zv -> https://www.screencast.com/t/cblxdJa2WcS Also, for more information about TD Composer, please check the useful guide from here -> https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thanks for your understanding!

Hi rightpalava,

Please notice that we have this in our evidence and you should keep your debug to false until the next future update will fix this problem.

Thanks for your understanding!

Hi,

Please notice that I have made a test with more sub-categories and it seems to be all displayed, as you can see here -> https://www.screencast.com/t/kjMvqL9Go The limit is 30 subcategories as you can see here -> https://www.screencast.com/t/66ZL6MndK

Thanks for your understanding!

Hi,

As a quick fix, please check the code below and place it in Theme panel -> Custom CSS area.

The code is ->

.sf-menu>.current-menu-item>a:after, .sf-menu>.current-menu-ancestor>a:after, .sf-menu>.current-category-ancestor>a:after, .sf-menu>li:hover>a:after, .sf-menu>.sfHover>a:after{
display:none;
}

The result is here -> https://www.screencast.com/t/mioaHVIhTI

Another alternative, in this case, would be to change the header style. Check here -> https://forum.tagdiv.com/header-styles/

Thanks for your understanding!

Hi,

Unfortunately, the theme does not have any such an option that allows you to achieve something like this with the default theme’s functionality, sorry! You need to find some plugins with this functionality and check them how it works with the theme. Also, please notice that we cannot provide support for untested plugins.

Thanks for your understanding!

Hi,

Please provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hi,

Please check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, make sure if you are using a greater PHP version, like 7.1 minimum. Clear all the caches, purge CND files and check the results.

Thanks for your understanding!

Hi,

You can try using this plugin but please notice that we cannot say for sure if it will work or not as expected with the theme, sorry! Also, please notice that we cannot provide support for untested plugins.

Thanks for the message!

Hi,

Please disable all of the untested plugins, clear all the caches, purge CDN files and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link of this topic so we can quickly identify you.

Thanks for your understanding!

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link of this topic so we can quickly identify you.

Thanks for your understanding!

Hi,

It seems that the link does not work, sorry! You can read more about query cache here -> https://www.percona.com/blog/2015/01/02/the-mysql-query-cache-how-it-works-and-workload-impacts-both-good-and-bad/ and here -> https://dev.mysql.com/doc/refman/5.7/en/query-cache.html Also, our caching recommended plugin is WP Super Cache plugin.

Thanks for your understanding!

Hi,

Sorry for my bad understanding! Unfortunately, the theme does not have any such an option for single sign-on, sorry! You need to use such a plugin with this functionality and check how it works. You can start from here -> https://wordpress.org/plugins/miniorange-saml-20-single-sign-on/

Thanks for your understanding!

Hi,

Please replace the get_date() function with the following one.

<?php $post_id = $this->post->ID;?>
<?php echo human_time_diff( get_the_time('U', $post_id), current_time('timestamp') ) . ' ago'; ?>

The result should look like this -> https://www.screencast.com/t/Lx5qZsxsJ

Thanks for your understanding!

Hi,

This button is available only if your Gutenberg editor is on Visual Editor mode, like this -> https://www.screencast.com/t/2DraHBv4

Thanks for your understanding!

Hi,

Unfortunately, the theme does not have any such an option that allows you to make it full width, sorry! The Newsmag has a fixed width and the layout can be easily broken.

Thanks for your understanding!

Hi,

Please notice that the tagDiv Mobile Theme plugin is not available for Newsmag but only for Newspaper theme and also, this one will come bundled with the theme packet and it cannot be purchased separately, sorry!

Thanks for your understanding!

Hi,

Please notice that each Elementor element will not be recognized by the TD Composer, sorry! If you want to use our page builder, you need to recreate your entire layout, using the TD Composer elements.

Thanks for your understanding!

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, provide there CPanel access for more deeper investigations.

Thanks for the message!

Hi,

I have investigated it closer your logo on MAC laptop and the retina logo seems to be correctly loaded, as you can see here -> https://www.screencast.com/t/sE6crVaVcfY

Thanks for your understanding!

Hi,

Sorry, the theme has not been tested with this plugin, sorry! Please notice that we have our own page builder which is TD Composer. Try it if you want to achieve better theme results.

Thanks for your understanding!

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link of this topic so we can quickly identify you.

Thanks for your understanding!

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link of this topic so we can quickly identify you.

Thank for your understanding!