Hi,

If you want to make some changes through the code, regarding on thumbnails size, you need to edit the theme core files, where is created that section, like this -> https://www.screencast.com/t/wrAp7KJu

Hope this helps!

Thanks for your understanding!

Hi,

For the beginning, please ensure that you are using the latest version of the theme installed via FTP way, update all of the required plugins, remove all of the untested plugins, clear all the caches, purge CDN files and check the results. If the problem is still there and if you still can not use TD Composer, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, you can provide more details about this problem, with some useful screens and CPanel access for more further investigations.

Thanks for your understnading!

Hi,

For theme updating, first of all, you need to download the theme’s packet from your Envato Account and then, update the theme via FTP way, according to our documentation from here -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Hope this helps and let us know how it goes!

We look forward to helping you!

Thanks for your understnading!

Hi,

There should be no trouble activating the theme multiple times.

We look forward to helping you!

Thanks for your understnading!

Hi,

Unfortunately, please notice that our theme does not have any such an automated option for this, sorry! Another alternative, in this case, would be to create a single template with TD Composer from Cloud Template Library where you need to use a ROW split in 1/4+1/2+1/2 and inside the 1/2 you need to add the Single Post Content element like this -> https://www.screencast.com/t/3yrs8GabhJb Also, you should need to know what kind of posts does not have sidebar and apply that template for them.

Hope this helps!

Thanks for your understanding!

Hi,

Another useful guide for increasing the page speed can be found here -> https://kinsta.com/blog/google-pagespeed-insights/

Lately, Google Page Speed Insight seems to change the layout and is not always reliable.

Thanks for your understnading!

Hi,

Thank you for your kind words and I’m glad hearing this for you!

Thank you and best regards!

Hi,

Unfortunately, I cannot see your screenshot because I get an error, sorry! However, if you want to achieve something like this, you need to use a single image element with a custom link which redirects your users to the category you want, like in this example here -> https://www.screencast.com/t/ltIYSng31wmK

Thanks for your understanding!

Hi,

If you have already created a single post template for Venue, in your case, you should not assign it for global. You need to assign it only for your posts you want. Also, if you need 10 venue posts, probably you need to create a single template for each one.

Hope this helps!

We look forward to helping you!

Thank for your understanding!

Hi,

Unfortunately, the Child Theme does not overwrite the mobile core fo the theme, sorry! For more information about our child theme, please check the guide from here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks for your understanding!

Hi,

If you want to hide the page title, only for that page, you need to use a bit of CSS code for that. Please use the code below and place it in Theme panel -> Custom CSS area.

The code is here ->

.page-id-2272 .td-page-title{
display:none;
}

The result is here -> https://www.screencast.com/t/AmDA8Z4Y9

Thanks for your understanding!

Hi,

Unfortunately, please notice that our theme does not have this such a thumb as availability (260×400px). The best solution, in this case, it would be to create a custom block, like block 24 but with your desired size for the thumbs. Try to use the API implementation for that and after you have created it, try to add it on the widget section. As a hint, you should follow the steps where block 24 has been made and replicate it for your custom block, changing the size for that. Here -> https://www.screencast.com/t/Nz9q7eYr9Zq you can see the list with the theme thumbs.

Let us know how it goes!

Thanks for your understanding!

Hi dennis,

I have checked your category page and it seems that your time for your posts are looking well, as you can see here -> https://www.screencast.com/t/iSQNBnw6YeV I have made some tests on my localhost with that code and it seems to bring good results. Our category pages use modules and if the get_date() function is changed from that module which is called by the category pages, you should bring well results with the date. -> https://www.screencast.com/t/nTcpIn9eJMl If is not what you mean, please provide more details about this case, sorry! I’m here to assist you!

Hope this helps and we look forward to helping you!

Thank for your understanding!

Hi,

The demos menu was not intended to be used on the main theme. It was created to show the demos. You can activate the exact same menu on your website and then customize it to your needs.
That menu is built in the theme and it’s disabled for the deploy version, you can set this line to “true” to enable it: http://screencast.com/t/HMJC8F923oL
Then you will need to alter this code to change the links: http://screencast.com/t/xHmKbFMNa

Hope this help!

Thanks for your message!

Hi,

For the beginning, please check the following useful guide regarding possible causes of malfunction of TD Composer, from here -> https://forum.tagdiv.com/tagdiv-composer-not-working/ Also, please check if you are using the page menu option, this error might appear. Here I refer to display a page in the menu, using the page ID, like this -> https://www.screencast.com/t/fAONVldeFrwM (it’s an example). Also, if you are using something like this, please notice that’s a bug in theme in this case, and we will fix it in future updates.

Thanks for your understanding!

Hi,

Unfortunately, when I access your website, I saw that you have this -> https://www.screencast.com/t/n8FqhMJZO4 This problem appears when a required plugin is not enabled. Please enable the page builder so I can investigate it again.

We look forward to helping you!

Thanks for your understanding and let us know how it goes!

Hi,

Please try to regenerate your images after you have made these changes, using the Regenerate Thumbnails or Force Regenerate, clear all the caches, purge CDN files and check the results. Also, please provide your website URL so I can take a closer look at your Big Grid element. You can check here -> https://wordpress.org/plugins/force-regenerate-thumbnails/

Thanks for your understanding!

Hi,

1)By default, please notice that’s the order of them. So, if you need to make some changes over this section, you need to edit the loop single according to your post template used by you and make the following modification. As an example, if you are using the post template style 8, you need to edit the loop-single-8.php like this -> https://www.screencast.com/t/lQqVWBYvDv and the result is here -> https://www.screencast.com/t/P1KbqoAbwO
2)Yes, it’s possible if you will use such a custom CSS code for that. If you want to tune that section, you need to create your own custom CSS code, after using the Inspector Browser, according to our useful guide from here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/ As a hint, you can try using the code below and place it in Theme panel -> Custom CSS area.

.td-tags a {
color:red;
background:blue;
}

The result is here -> https://www.screencast.com/t/jQNDceBb9

3)If you want to move that section at the top of the page, you should edit the above core file and move the code which I have pointed you above. All of these custom modification can be added to a child theme if you do not want to be overwritten for a next theme update. For more information about how you can use Child Theme please check our useful guide form here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Hope this helps!

Thanks for your understanding!

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link of this topic so we can quickly identify you. Would be helpful if you will provide more details about how exactly you have created this template.

Thanks for your message!

Hi,

Have you tried to create your custom Ads, using the div? Have you checked here -> https://forum.tagdiv.com/header-ads-adsense/? If is not what you mean, please provide more details about your problem so I will be able to provide a more accurate response.

Thanks for your understanding!

Hi,

I have checked your source page and I saw that you are using some untested plugins which are not tested with the theme, sorry! You can see here -> https://www.screencast.com/t/aR4WV8c3j For the beginning, please try to disable all of them, make sure if you are using the latest version of the theme and the required plugins, clear all the caches, purge CDN files, check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link of this topic so we can quickly identify you.

Thanks.

Hi,

I have checked your website and I saw that your Footer is distorted, sorry! Also, I check your console and I saw that you are using some untested plugins which might interact with the theme core files and causes a lot of unknown issues. Please try to disable all of them, make sure if you are using the latest version of the theme installed via FTP way, clear all the caches, purge CDN files and check the results. Also, if the problem is still there, please try to switch to a default theme and check if the footer is okay. If not and if the problem persists, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link of this topic so we can quickly identify you.

Thank for your understanding!

Hi,

First of all, please ensure that you are using the latest version of the theme. If not, please update it via FTP way according to our guide from here -> https://forum.tagdiv.com/install-via-ftp/ From the Social Networks, you will affect the Social Icons which appears on the Top and Footer section from your website, like this -> https://www.screencast.com/t/ku6an6qYg Also, if you will check this section, you will find the Linkedin icon, like this -> https://www.screencast.com/t/wr5f617cBbqO Also, regarding Sharing functionality, if you will check the Post Settings -> Sharing section, you will see the Linkedin button from here -> https://www.screencast.com/t/Y5Rag5Krj7

Thanks for your understanding!

Hi,

It seems to be strange because these options should have to be added above the Tools section. For the beginning, please remove all of the untested plugins, clear all the caches, purge CDN files and check the results. If no good results, try to switch the theme to a default one and check the behavior. Also, if the problem persists, please send us a mail at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link of this topic so we can quickly identify you.

Thanks for your understanding!

Hello,

At the moment, please notice that we recommend only PHP 7.2 for achieving better theme results. You can use it quietly 7.2 PHP version.

Thanks for your understanding!