Hello elaminey,

Please notice that the Block 2 uses the module 2 and module 6 as you can see here -> http://screencast.com/t/SAzbWbMAz and also, this type of block uses the 324*160 size. If you want to change this size, please notice that you will have to change it from td_config.php like this -> http://screencast.com/t/4rNMH1Fu If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello hadnow,

Please notice that our theme has three pages template as you can see here -> http://screencast.com/t/D0KygIpp As you can see, this is the default behaviour for our theme to add firstly the content and then the latest articles. So, if you want to change the structure of this page template, please notice that you will have to change the code from the core file to this template, like this -> http://screencast.com/t/hvO9rd6Hao67 Please notice that is not a simple task and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello marioo944,

You want to remove the main menu for this type of page and remain only the background? Do you want to achieve something like that? -> http://screencast.com/t/HlN6k9bC9Iv Please notice that you will have to use the certain page ID, as I have explained you in the above screenshot.
If is not what you mean, please provide more details.

Thanks for your understanding!

Hello moor,

Unfortunately, we cannot provide customization services at the moment because we have a little team and we are focused only to provide a basic support for our product and also, are working hard for improvements and bug fixes.
Usually, we recommend the developers from studio.envato.com.

Thanks for your understanding!

Hello Austrural,

Please notice that the Custom CSS code should have to be put it in that place, like this -> http://screencast.com/t/XReygXfGnEiH
For your second request, if you want to add some images to your header area, you will have to use the background-image attribute. Please try to use the below example for your website.

The code is ->

.td-header-style-7 .td-header-main-menu{
background-image: url("http://enewsvid.com/wp-content/uploads/2016/05/enewsvid_background.jpg");
background-size: 100%;
background-repeat: no-repeat;
}
}

The result is here -> http://screencast.com/t/kJwuXHy0X5z

If is not what you mean, please provide more details.

Thanks for your understanding!

Hello essaulsanchez,

Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, if your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello all,

Please ensure that you are using the latest version of the theme (Newspaper 7.2, Visual Composer 4.12 and Social Counter 4.1) if you want to achieve best results in theme. Please notice that all of these updates has to be made via FTP because this is the surest method in this regard. Please refer to our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks for your understanding!

Hello danielamarin,

I have checked your website and the post sharing seems to work as properly. I have shared a post from my facebook and everything seems to work as expected. You can refer to this documentation here -> https://forum.tagdiv.com/facebook-share/

Hope this helps!

Thanks for your understanding!

Hello halcoolllc,

Please notice that the only valid code source for our theme could be downloaded from Theme Forest when you log-in with your user and password. Also, you can check our demo tutorial, like this -> http://demo.tagdiv.com/newspaper/ Please re-check and clear all your caches, server cache (if you do not have any access in this regard, please request this task to the hosting provider).

Hope this helps!

Thanks for your understanding!

Hello raynaldoverde,

Please ensure that you are using the latest version of the theme (Newspaper 7.2) and also, the latest version of the required plugins (Visual Composer 4.12 and Social Counter 4.1) in order to achieve best results.
For your second request, please provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate code in this regard.

Thanks for your understanding!

Hello alex1957,

I am glad that you solved your problem.

Thanks for your message!

Hello ikidolanan,

I suppose that you are talking about the boxed layout of the theme, right? Please notice that you have some background image or color for you theme, the theme will come boxed. If you want to rule out this behaviour you will have to disable your background from your Theme panel -> http://screencast.com/t/oy9aZoJtA Then, clear all your caches and test again and check the results.

Thanks for your understanding!

Hello MyNarrabri,

I have checked your website and I saw that you are suing some untested plugins which could interact with the theme code and might create a lot of unknown issues. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Maybe, some of these plugins interfere with the Facebook Android theme and do not allow to access your posts which were shared from the theme.

Thanks for your understanding!

Hello djgruber,

I am glad that you solved the problem.

Thanks for the message!

Hello Brightfox,

Please notice that until now we do not receive any bad reports in this regard. Please provide more details about your issues and also, you can provide your website URL so I can inspect it closer. Please provide some useful screenshots so I can identify the problem. Also, please ensure that your untested plugins do not affect your search function. To rule out this case, please disable all of them and install only the plugins that come bundled with our theme.

Thanks for your understanding!

Hello cs2870,

As you know our blocks were been made using several modules. Please notice that from Visual Composer you cannot add modules but only Blocks which contain some modules. Please check your Theme panel->Block Settings->Category Tag on Modules/Blocks, like this -> http://screencast.com/t/Zfl5VmzgV and there you will see what modules were been included in blocks.

Hope this helps!

Thanks for your understanding!

Hello mutebobby,

I have checked your website and I saw that you Background Click Ad is working fine for several pages. Please notice that the background click ad has not been designed to be used for tablets or phones because the width of these does not allow this.
If is not what you mean, please provide more details.

Thanks.

Hello nico,

Unfortunately, this type of plugin is not tested with our theme and we are not aware of their functionality. Please try to find an online solution or you should contact the plugin author because he should be able to provide a more accurate in this regard.

Thanks for your understanding!

Hello ifajig,

Please notice that the speed of your website depends on how well your site is optimized. Please notice that this is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Please notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/

Hope this helps!

Thanks for your understanding!

Hello zaone,

Please notice that our list of requirements you should find here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ Please ensure that you have right and fully installed your theme according to our documentation here -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/

Thanks for your understanding!

Hello ntvweb,

Please try to check all the settings from this type of plugin. First of all, please ensure that you have read all the documentation from this, like this -> https://www.themepunch.com/revslider-doc/slider-revolution-documentation/ Also, you can refer to these links, here -> https://community.theme.co/forums/topic/using-vimeo-video-in-slider/ -> http://kaptinlin.com/support/discussion/10406/adding-vimeo-video-to-revolution-slider-usage/p1
Also, you can try to contact the author plugin, tell the problem because he should be able to provide a more accurate response int this regard.

Thanks for your understanding!

Hello ilnegozio,

Unfortunately, your request involves custom work and this type of service is not covered by our support policy. To implement this, require doing some additional customizations through hard coding and if you do not have a solid knowledge in this regard, please consider hiring a freelancer/developer to help you. Please notice that we cannot provide customization services because our theme is focused for providing a basic support for theme and also to improve the theme and repair some bugs.

Thanks for your understanding!

Hello tripledm,

I have tested on my side with the latest version of the theme (Newsmag 3.1) and the accordion seems to works as properly because the problem regarding on anchor link was been resolved. Please ensure that you are using the latest version of the theme and if your problem is still there, please provide a valid URL so I can inspect it closer or you can send us an email with your log-in information (wp-admin) so we can further inspect the problem. Also, you can provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello ntvweb,

You can use a bit of CSS code to do it. Please try the code below and place it in Theme panel->Custom CSS area.

.td-page-title {
display:none;
}

Another possibility for your would be to change the page template to default one or pagebuilder+latest articels+pagination from here -> http://screencast.com/t/Tc2ZjQSVUf59

Thanks for your understanding!

Hello dung,

Unfortunately, our theme does not have such an option that offers you a way to change the style pagination for our latest articles, sorry! Please notice that is not a simple task and if you want to add this feature you will have to do some additional customizations through code that involve custom work and we cannot provide this at the moment, sorry! If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you in this regard.

Thanks for your understanding!